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FortiGate Next Generation Firewall (NGFW) vs Netgate pfSense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations benefit financially and operationally with Fortinet FortiGate, citing savings, increased productivity, better security, and centralized management.
Sentiment score
6.9
FortiGate Firewall's ROI is mixed; praised for security benefits, yet criticized for high cost and limited immediate returns.
Sentiment score
6.5
Netgate pfSense provides cost-effective network management with inexpensive hardware, eliminating costly licenses, and offering reliable, low-maintenance features.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
It has notably improved our efficiency and visibility.
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
It's easy to configure a new connection, and it works in a few minutes if everything works fine.
If they can save their data from attackers then it would save them at least two days of not working plus the cost of recovery, which would be much more than the cost of the system and maintenance.
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
In four years of using it, that payment of 189 dollars per year has already paid off.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is praised for knowledgeable staff but criticized for inconsistent responsiveness and varying service quality.
Sentiment score
6.6
FortiGate customer service is generally good, with varied response times and quality rated between seven and ten.
Sentiment score
7.9
pfSense users benefit from robust online resources and community support, with paid services praised for promptness and professionalism.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I must study the best version to install to avoid previously found bugs.
I would rate Fortinet's support a 10 because they are excellent and very available whenever we needed their help.
In some cases, you need to come prepared because the people there work by the book and ask for particular things. If you don't have them, you cannot proceed, but if you know what they need, after some time, it's pretty easy to get support or whatever you need.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is scalable, adaptable for business needs, but requires advanced planning to avoid hardware and licensing issues.
Sentiment score
7.5
FortiGate Next Generation Firewall is scalable for medium-large businesses, with strong ratings and excellent SD-WAN integration.
Sentiment score
6.6
Netgate pfSense is highly scalable and adaptable, efficiently managing network demands and supporting seamless expansion across various environments.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.
What it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is praised for its stability and performance, though some models face issues with high traffic.
Sentiment score
8.1
FortiGate Next Generation Firewall is praised for stability, reliability, and performance despite occasional compatibility and management challenges.
Sentiment score
6.5
Netgate pfSense is highly reliable and stable, often rated top-tier, with most issues stemming from non-software factors.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of 10 for stability.
In some cases, you need to restart it, but mostly, it's working flawlessly, especially if you have an HA environment, high availability.
In my experience, there are usually no significant stability issues with FortiGate Next Generation Firewall (NGFW).
I rate the solution's stability a ten out of ten.
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
 

Room For Improvement

FortiGate needs improvements in interface stability, user experience, reporting, VPNs, licensing costs, documentation, performance, and support.
FortiGate Next Generation Firewall requires better licensing, support, SD-WAN, GUI, pricing, tool integration, security features, and scalability improvements.
Netgate pfSense needs enhancements in reporting, security features, user interface, compatibility, documentation, and integration with third-party tools.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Improvements could be made when companies expand and need better equipment and more licenses.
Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand.
When a site is blocked, it is necessary for me to consult the logs to understand what the Next Generation Firewall policy has blocked.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
 

Setup Cost

Fortinet FortiGate is valued for cost-effectiveness, clear licensing, but renewal costs can vary compared to competitors.
FortiGate Firewall's pricing is competitive for mid-enterprises, affordable against Cisco, but higher than Barracuda and Sophos.
Netgate pfSense is a cost-effective, flexible firewall solution offering free software and optional paid support for enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
It offers cost savings as it is generally cheaper than the competition.
The pricing of FortiGate Next Generation Firewall is competitive.
Fortinet tools like FortiGate are costly for us as a higher education institute in India.
The price of setup is approximately €500 to €800, which also includes the initial monitoring.
You can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution.
The product is free of cost.
 

Valuable Features

Fortinet FortiGate is valued for its high-performance security features, ease of use, scalability, and cost-effectiveness.
FortiGate Firewall offers user-friendly, cost-effective security with advanced features, seamless integration, and robust support, favored by IT professionals.
Netgate pfSense is favored for its open-source flexibility, robust features, affordability, and strong community support for diverse networking.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies.
The price point is the most valuable aspect of the solution.
I like the tool's flexibility in the sense that you do not have to buy an appliance. You can put it on your own hardware, and it can be very simplistic hardware with simple configurations.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
55
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (8th)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
217
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.1%, up from 18.4% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.8%, up from 0.2% compared to the previous year. The mindshare of Netgate pfSense is 11.1%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.1%
Netgate pfSense11.1%
FortiGate Next Generation Firewall (NGFW)0.8%
Other68.0%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Juan Solano - PeerSpot reviewer
Implementation improves efficiency and provides greater visibility over issues
One of the most valuable features of FortiGate Next Generation Firewall (NGFW) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
Jean-Pierre DAREYS - PeerSpot reviewer
Easy to use, configurable, flexible, excellent user group support
I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Financial Services Firm
9%
Comms Service Provider
9%
University
7%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business261
Midsize Enterprise99
Large Enterprise143
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise11
Large Enterprise7
By reviewers
Company SizeCount
Small Business166
Midsize Enterprise33
Large Enterprise28
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
The FortiGate Next Generation Firewall (NGFW) could be improved in application control if they can have a bigger base...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Netgate pfSense and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.