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Forcepoint Secure Web Gateway vs GoodAccess comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Internet Security (4th), Web Content Filtering (2nd)
GoodAccess
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Enterprise Infrastructure VPN (8th), ZTNA (5th)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 4.6%, down from 5.5% compared to the previous year. The mindshare of GoodAccess is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The console is cloud-based, which is something I really appreciate."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Content filtering is the most useful feature of iboss."
"There is some sandboxing available, which is quite useful."
"In terms of functionality, Forcepoint is the best web proxy available."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"The GUI is quite nice."
"The critical role is web URL filtering."
"One of the main features I have found the solution to be efficient."
"The initial setup is not complex."
"For the most part, the solution, when set up correctly, works fine."
"The VPN's role in facilitating remote work has improved internal efficiency."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"We love the simple interface and speed and reliability of the system."
"The most valuable aspects of the solution are the static IP and speed."
"No extra hardware is needed, and it is very easy to set up"
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Its pricing could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"They are gearing towards a cloud-based platform for easier management and implementation."
"Enhancing the dashboard would provide better insights into users' usage patterns."
"Database synchronization failures"
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"The automation lifecycle, integration, and export functionality could all be improved."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"Enhancing the user interface and experience could make it more intuitive for all users."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"It is worth mentioning that we do experience disconnects on rare occasions."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The solution's price is good."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"The solution's pricing is competitive."
"Forcepoint's pricing is moderate."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"The solution is priced a little high compare to similar solutions."
"It is a well-priced option."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint can improve the Secure Web Gateway for enterprise-level services. If some internet service providers want ...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk r...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fix...
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Information Not Available
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. GoodAccess and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.