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Forcepoint Next Generation Firewall vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate delivers cost efficiency, improved security, and management simplicity, leading to high user satisfaction and significant ROI.
Sentiment score
5.2
Forcepoint Next Generation Firewall reduces costs and improves efficiency with centralized management, automation, and reduced workforce needs.
Sentiment score
4.8
Zscaler Cloud Firewall provides ROI with strong security, centralized management, threat filtering, cost savings, and continuous improvements.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
Sales Manager at Mega tech S.A
It is easy and offers different solutions for each solution type with small, mid, and large scale options available.
Senior Network Engineer at Anthology
I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's support is valued for responsiveness but needs improvement in consistency, speed, and technical competence.
Sentiment score
5.8
Most customers find Forcepoint Firewall support helpful and reliable, despite occasional delays and logistical challenges.
Sentiment score
5.8
Zscaler Cloud Firewall customer service is effective but has inconsistencies during off-hours, with suggestions for faster resolutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Sales Manager at Mega tech S.A
TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.
Senior Network Engineer at Anthology
We have a point of contact from the account manager to the presales representative, and they connect with the technical support team, providing support in Indian time, so we do not have to worry about US or European time zones.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers excellent scalability with flexible deployment options, though hardware scalability may require planning or upgrades.
Sentiment score
7.2
Forcepoint Next Generation Firewall offers scalable integration, supporting diverse environments with ease in both on-premises and cloud deployments.
Sentiment score
6.7
Zscaler Cloud Firewall offers excellent scalability and easy expansion, efficiently supporting enterprises globally, including challenging regions like China.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Even if you have some firewalls in the cluster, it is not necessary to have them on the same version.
IT Consultant at M-COM s.r.o
In a country such as India with a large population, we often need to scale up or down depending on projects and requirements, and it is very much easy to do both ways.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is a reliable, stable platform needing careful configuration to avoid occasional bugs during updates.
Sentiment score
7.7
Forcepoint Firewall is reliable with minor issues; high-availability setups reduce downtime, though complex deployments may face challenges.
Sentiment score
7.2
Zscaler Cloud Firewall is highly reliable and stable, though users experience occasional latency and performance challenges.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
It has many freezes for no reason.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall should make some improvements because there is some instability with their software.
System Engineer at a computer software company with 1,001-5,000 employees
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Fortinet FortiGate users seek better integration, pricing, stability, security, support effectiveness, GUI ease, and documentation improvements.
Forcepoint Next Generation Firewall needs a user-friendly interface, better integration, improved support, and competitive pricing.
Zscaler Cloud Firewall needs enhanced customization, global coverage, modern interface, AI integration, and improved support and reporting services.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
Sales Manager at Mega tech S.A
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
CEO at a comms service provider with 11-50 employees
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
Head of IT Department at Mana
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Fortinet FortiGate offers cost-effective, scalable solutions with competitive pricing, yet some users find advanced feature costs high.
Forcepoint's pricing is competitive, especially in Asia, with variable licensing terms and additional costs for extra features.
Zscaler Cloud Firewall's pricing is flexible but expensive, with costs ranging 30-40 euros per user annually, subscription-based.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The costs can be high since additional features require separate licenses.
Head of IT Department at Mana
In terms of price, I would say Forcepoint Next Generation Firewall is not expensive.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
Sales Manager at Mega tech S.A
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Fortinet FortiGate offers strong security, SD-WAN efficiency, and user-friendly management, valued for cost-effectiveness and integration with Fortinet products.
Forcepoint NGFW offers robust security, easy integration, advanced protection, and versatile deployment with centralized management for seamless connectivity.
Zscaler Cloud Firewall offers flexible cloud-based security features, enhancing threat protection and efficiency for organizations.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.
Responsabile System and Security at a energy/utilities company with 501-1,000 employees
Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
Cyber Security Architect at Accenture
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Forcepoint Next Generation ...
Ranking in Firewalls
18th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (8th), WAN Edge (7th)
Zscaler Cloud Firewall
Ranking in Firewalls
36th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Forcepoint Next Generation Firewall is 0.9%, up from 0.4% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Forcepoint Next Generation Firewall0.9%
Zscaler Cloud Firewall1.0%
Other82.1%
Firewalls
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Ajit Pratap Kundan - PeerSpot reviewer
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd
Unified security management has improved traffic control and simplified remote workforce access
Forcepoint Next Generation Firewall does help in vulnerability identification and response by providing a single unified console through which I am able to monitor and manage infrastructure. The URL filtering capability of Forcepoint Next Generation Firewall helps in blocking malicious sites. We have to take care of both known threats and unknown threats. The firewall takes care of known threats, and we protect ourselves from unknown threats such as malicious code and malware that we cannot create firewall rules for. With these routing capabilities and policies, only whitelisted things get processed or passed. The biggest advantages of Forcepoint Next Generation Firewall, especially as a partner, service provider, and integrator, are that it is very easy to integrate these APIs with our solution, and most of the features I am getting in the clientless mode. Even with the client mode, it is easy to integrate with our client, allowing the customer to get a single client to address all the features of the firewall as well as the GTNA perspective. The flexibility of deployment, especially for the government and defense sectors, is that they want an on-premises solution, while the rest of the PSUs or enterprise segment are comfortable with the cloud offering, which is the SaaS offering and the way to go in the future.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise11
Large Enterprise12
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
In terms of price, I would say Forcepoint Next Generation Firewall is not expensive. It is very much comparable to ot...
What needs improvement with Forcepoint Next Generation Firewall?
The negative side of Forcepoint Next Generation Firewall is that the ZTNA part is missing. For that, we have to integ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What needs improvement with Zscaler Cloud Firewall?
In terms of improvements for Zscaler Cloud Firewall, I think every product has needed enhancements over time, and cur...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
California Department of Corrections and Rehabilitation (CDCR)
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Forcepoint Next Generation Firewall vs. Zscaler Cloud Firewall and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.