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F5 BIG-IP Access Policy Manager (APM) vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Access Management
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (18th), Network Access Control (NAC) (11th), SSL VPN (7th), Remote Access (18th)
UserLock
Ranking in Access Management
32nd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th)
 

Mindshare comparison

As of August 2026, in the Access Management category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 2.5%, up from 1.6% compared to the previous year. The mindshare of UserLock is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
F5 BIG-IP Access Policy Manager (APM)2.5%
UserLock1.1%
Other96.4%
Access Management
 

Featured Reviews

Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The portal access was very good."
"The F5 Access Policy Manager is something that I have experience with and I am happy with it."
"I rate the overall solution nine out of ten."
"This is a product that is easy to install and integrate, and it is simple to use."
"F5 is great for handling complex issues, and most of our big customers, including banks and insurance companies, like it because it's such a robust platform that enables them to do almost anything."
"F5 BIG-IP Access Policy Manager (APM) provides excellent WAF and bot defense solutions."
"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"The tool is reliable and easy to configure."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
 

Cons

"F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly."
"We do not have knowledgeable support teams locally."
"The initial setup was not easy."
"The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5."
"The solution’s GUI looks very old."
"I have had a lot of issues in the past few months with the agents, which was disappointing."
"The technical support’s response time must be improved."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"Recently, they have simplified the licensing"
"The tool is a little bit expensive."
"The product is very expensive."
"You will be hard-pressed to find better pricing."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise9
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture such as Anycast would be beneficial. The ability to run the Anycast feature woul...
What is your primary use case for F5 BIG-IP Access Policy Manager (APM)?
I am using F5 BIG-IP Access Policy Manager (APM) along with Bot Management, API Gateway, API Security, and F5 Cloud. I am using F5 Advanced WAF, but I switch between ZTNA solutions such as FortiSAS...
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Also Known As

F5 Access Policy Manager
No data available
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. UserLock and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.