F5 BIG-IP Access Policy Manager (APM) vs TeamViewer Pilot comparison

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Executive Summary

We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and TeamViewer Pilot based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer Pilot Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The load balancing features are valuable.""The portal access was very good.""Stickiness is the most valuable feature of the product.""In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.""We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it.""The most valuable feature is the virtual IP creation. It's our most frequently used feature.""The tool is reliable and easy to configure.""Our customers have never complained about the stability"

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"It's easy enough to use.""Technical support has good responsiveness."

More TeamViewer Pilot Pros →

Cons
"The initial setup was complex.""The solution’s GUI looks very old.""F5 BIG-IP Access Policy Manager has room for improvement in integration with other products.""We do not have knowledgeable support teams locally.""The solution is quite costly.""Integrating identity providers and single sign-on solutions can simplify user authentication and access control.""I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal.""The technical support’s response time must be improved."

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"The location markings can appear incorrectly.""It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

More TeamViewer Pilot Cons →

Pricing and Cost Advice
  • "Recently, they have simplified the licensing"
  • "The product is very expensive."
  • "The tool is a little bit expensive."
  • More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →

  • "It is not an expensive product."
  • "We pay for the licensing monthly."
  • More TeamViewer Pilot Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
    Top Answer:The tool is a little bit expensive. I rate the pricing a six out of ten.
    Top Answer:I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM… more »
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    Ranking
    10th
    out of 59 in Remote Access
    Views
    1,053
    Comparisons
    884
    Reviews
    10
    Average Words per Review
    372
    Rating
    8.1
    29th
    out of 59 in Remote Access
    Views
    355
    Comparisons
    208
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    F5 Access Policy Manager
    Learn More
    Overview

    F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access. 

    BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

    BIG-IP APM Benefits:

    • Ease of use
    • Flexibility
    • Ability to integrate with other systems
    • Security features
    • Granular access control
    • Responsive and helpful support team

    BIG-IP APM Features:

    • Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
    • Context-based authorization with dynamic L4/L7 ACLs
    • Integration with third-party MFA solutions
    • DTLS 2.0 mode for delivering and securing applications
    • SAML 2.0 identity federation support
    • Support for OAuth 2.0 authorization protocol
    • SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
    • AAA server authentication and high-availability
    • Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
    • BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
    • Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BIG-IP APM users.

    Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

    Clyde LivingstonSenior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

    Chris LamSenior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

    TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

    Sample Customers
    City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
    Information Not Available
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Media Company18%
    Computer Software Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Computer Software Company11%
    Government11%
    Manufacturing Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business50%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer Pilot
    May 2024
    Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer Pilot and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews while TeamViewer Pilot is ranked 29th in Remote Access. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while TeamViewer Pilot is rated 8.0. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of TeamViewer Pilot writes "Good tech support ". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Ivanti Connect Secure and Microsoft Remote Desktop Services, whereas TeamViewer Pilot is most compared with TeamViewer Tensor and TeamViewer. See our F5 BIG-IP Access Policy Manager (APM) vs. TeamViewer Pilot report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.