F5 BIG-IP Access Policy Manager (APM) vs Symantec Secure Web Gateway comparison

F5 and Broadcom are both solutions in the Secure Web Gateways (SWG) category. F5 is ranked #15 with an average rating of 8.3, while Broadcom is ranked #28. F5 holds a 1.4% mindshare in WSG, compared to Broadcom’s 1.2% mindshare. Additionally, 88% of F5 users are willing to recommend the solution, compared to 57% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Symantec Secure Web Gateway and F5 BIG-IP Access Policy Manager are key players in securing web traffic. Symantec may have an edge with its competitive pricing and user-friendly support, making it more appealing to organizations seeking cost-effectiveness. In contrast, F5 BIG-IP APM's comprehensive feature set makes it a favorable choice for complex environments.

Features: Symantec Secure Web Gateway offers web traffic inspection, malware protection, and URL filtering. Meanwhile, F5 BIG-IP APM provides advanced access management, application security, and flexible traffic management. Symantec's straightforward nature appeals to users, while F5's robust offerings cater to complex setups.

Room for Improvement: Symantec could enhance its feature set complexity, integration capabilities, and improve on the licensing management that became more complex after its acquisition. F5 APM can improve in ease of deployment, streamline its learning curve, and possibly broaden basic support without additional cost.

Ease of Deployment and Customer Service: Symantec Secure Web Gateway is known for a simpler deployment and strong customer support, making it attractive to less technically equipped organizations. Conversely, F5 BIG-IP APM, though complex, provides adequate documentation and resources to facilitate deployment, serving tech-ready organizations effectively.

Pricing and ROI: Symantec Secure Web Gateway has a lower initial cost and offers quick ROI due to its affordable pricing. F5 BIG-IP APM, despite a higher initial investment, ensures significant ROI over time thanks to its extensive features and scalability, justifying long-term strategies.

To learn more, read our detailed F5 BIG-IP Access Policy Manager (APM) vs. Symantec Secure Web Gateway Report (Updated: December 2025).

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM) vs. Symantec Secure Web Gateway

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, up from 0.8% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
iboss	2.4%
F5 BIG-IP Access Policy Manager (APM)	1.4%
Symantec Secure Web Gateway	1.2%
Other	95.0%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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SalihUcpinar

Senior Cyber Security Consultant at KoçSistem

Has provided reliable policy controls and secure web access for large enterprises

I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.

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Kedar-Kulkarni

Principal Consultant at CSaaS

Monitors traffic effectively but struggles with integration challenges

I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Content filtering is the most useful feature of iboss."

"Our primary use case for this product is DLP,"

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

More iboss pros

"Stickiness is the most valuable feature of the product."

"F5 BIG-IP Access Policy Manager (APM) provides excellent WAF and bot defense solutions."

"A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on."

"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."

"On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten."

"The performance of the solution is valuable."

"The solution is stable and reliable."

"I rate the overall solution nine out of ten."

More F5 BIG-IP Access Policy Manager (APM) pros

"It offers an easy initial setup."

"In terms of most valuable features, I like the ICAP capability and URL filtering the most."

"It is a stable solution."

"The most valuable features are the website blocking capability and SSL interception."

"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."

"Typically, Symantec is more or less like any other platform that performs proxy functions."

"I find the product to be very straightforward."

"It has a faster implementation process compared to other products."

More Symantec Secure Web Gateway pros

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"I have had a lot of issues in the past few months with the agents, which was disappointing."

"The operational deployment is not great."

"Cloud services are something that F5 Access Policy Manager could do better"

"The technical support’s response time must be improved."

"F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly."

"F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS."

"The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5."

"The price of this product can be improved."

More F5 BIG-IP Access Policy Manager (APM) cons

"The reports could be better."

"Difficult and time-consuming to deploy and update."

"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."

"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."

"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."

"It's not user-friendly, and we end up making too many phone calls to get things fixed."

"The platform’s data center is not capable of managing most of the traffic."

"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

More Symantec Secure Web Gateway cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"I rate the tool's pricing an eight out of ten."

"The tool is a little bit expensive."

"The product is very expensive."

"Recently, they have simplified the licensing"

"There is an additional charge for advanced security features."

"Symantec Secure Web Gateway is less expensive than one of its competitors."

"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Manufacturing Company

12%

Government

Computer Software Company

Financial Services Firm

10%

Retailer

10%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about F5 BIG-IP Access Policy Manager (APM)?

In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options ...

See all answers

What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?

F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchas...

See all answers

What needs improvement with F5 BIG-IP Access Policy Manager (APM)?

F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture ...

See all answers

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?

I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...

See all answers

What needs improvement with Symantec Secure Web Gateway?

AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...

See all answers

What is your primary use case for Symantec Secure Web Gateway?

I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...

See all answers

Comparisons

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Compared 13% of the time

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Compared 10% of the time

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Zscaler Internet Access vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 7% of the time

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Ivanti Connect Secure vs F5 BIG-IP Access Policy Manager (APM)

Compared 6% of the time

CyberArk Privileged Access Manager vs F5 BIG-IP Access Policy Manager (APM)

Compared 5% of the time

Fortinet FortiGate vs F5 BIG-IP Access Policy Manager (APM)

Compared 5% of the time

Citrix Gateway vs F5 BIG-IP Access Policy Manager (APM)

Compared 5% of the time

Cisco Identity Services Engine (ISE) vs F5 BIG-IP Access Policy Manager (APM)

Compared 4% of the time

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Cisco Umbrella vs Symantec Secure Web Gateway

Compared 19% of the time

Symantec Proxy vs Symantec Secure Web Gateway

Compared 15% of the time

Prisma Access by Palo Alto Networks vs Symantec Secure Web Gateway

Compared 14% of the time

Skyhigh Security vs Symantec Secure Web Gateway

Compared 12% of the time

Fortinet FortiGate vs Symantec Secure Web Gateway

Compared 8% of the time

More Symantec Secure Web Gateway Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM)

January 2026

F5 BIG-IP Access Policy Manager (APM) report

Download F5 BIG-IP Access Policy Manager (APM) product report

Buyer's Guide

Symantec Secure Web Gateway

January 2026

Download Symantec Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

F5 Access Policy Manager

Symantec Complete Website Security

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access.

BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

BIG-IP APM Benefits:

Ease of use
Flexibility
Ability to integrate with other systems
Security features
Granular access control
Responsive and helpful support team

BIG-IP APM Features:

Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
Context-based authorization with dynamic L4/L7 ACLs
Integration with third-party MFA solutions
DTLS 2.0 mode for delivering and securing applications
SAML 2.0 identity federation support
Support for OAuth 2.0 authorization protocol
SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
AAA server authentication and high-availability
Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

Reviews from Real Users

Below are some reviews and helpful feedback written by BIG-IP APM users.

Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

Clyde Livingston, Senior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

Chris Lam, Senior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office

Information Not Available

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM) vs. Symantec Secure Web Gateway

December 2025

Free Report: F5 BIG-IP Access Policy Manager (APM) vs. Symantec Secure Web Gateway

Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Symantec Secure Web Gateway and other solutions. Updated: December 2025.

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