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ExtremeCloud IQ vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
7.1
Vectra AI enhances security efficiency, reduces threat response times, and offers cost-effective risk management compared to other solutions.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
8.2
Vectra AI's customer service is responsive, knowledgeable, and generally praised, though complex issues might experience occasional delays.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
The support is quite reliable depending on the service engineer assigned.
When I create tickets, the response is fast, and issues are solved promptly.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.5
Vectra AI is scalable and flexible, easily integrating with cloud platforms, but may require planning and can be costly.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
8.0
Vectra AI is praised for stability, requiring minimal maintenance, with efficient updates and quick issue resolution ensuring reliable performance.
It requires some time to update, which affects real-time management.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Vectra AI needs better visibility, integration, flexibility, reporting, and customization, plus improved UI, detection accuracy, and endpoint coverage.
I needed deep details and more thorough resources.
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Vectra AI's pricing varies; it's seen as costly yet competitive for quality, with complex licensing needing simplification.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
It is very acceptable when you compare it with Darktrace, for example.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Vectra AI excels in threat detection, risk management, and seamless integration, enhancing security operations with AI-driven insights.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
There are extensive out-of-box detection capabilities.
The main feature of Vectra AI that I find valuable is its focus on the user interface and its approximately two hundred algorithms based on artificial intelligence and machine learning.
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Intrusion Detection and Prevention Software (IDPS)
18th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th)
Vectra AI
Ranking in Intrusion Detection and Prevention Software (IDPS)
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Network Detection and Response (NDR) (2nd), Extended Detection and Response (XDR) (14th), Identity Threat Detection and Response (ITDR) (10th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of May 2025, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of ExtremeCloud IQ is 0.6%, up from 0.2% compared to the previous year. The mindshare of Vectra AI is 11.3%, up from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Mohammad Alkurdi - PeerSpot reviewer
Innovative detection features enhance monitoring
The advantages of the integration are not entirely out-of-the-box. You have to do it manually. When I'm doing tier response, an out-of-the-box solution is not available. You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end. This is a major consideration about them. The recall feature, if it can be placed in some areas instead of the cloud, and charged for, would be better. Recall the storage where you watch all the traffic, and you can recall it and try to analyze it in the back end. It’s cloud-based. If they offer it on-prem, it would be better. I think they have a solution, but I have never tested it, to be honest with you.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
9%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about ExtremeCloud IQ vs. Vectra AI and other solutions. Updated: April 2025.
853,823 professionals have used our research since 2012.