ExtremeCloud IQ and Palo Alto Networks Advanced Threat Prevention are prominent contenders in the network management and security industry. ExtremeCloud IQ is recognized for its scalability, ease of deployment, and centralized management, making it appealing for various deployment sizes. Palo Alto Networks is preferred for its comprehensive threat detection capabilities and robust security features, making it ideal for businesses prioritizing advanced security measures.
Features: ExtremeCloud IQ includes controller-less access points, integrated tools for security and troubleshooting, and centralized management. It is designed to be scalable and effective across both public and hybrid clouds. Palo Alto offers anti-malware protection, vulnerability management, and advanced threat prevention capabilities with a focus on strong performance in security operations, providing reliable defense against potential threats.
Room for Improvement: Customers suggest ExtremeCloud IQ could benefit from a simplified initial configuration process and more intuitive interfaces. AP power improvements and consistent support documentation are also highlighted. Palo Alto users express a need for better email filtering capabilities, suggest pricing adjustments, and request enhanced documentation alongside more accessible support services.
Ease of Deployment and Customer Service: ExtremeCloud IQ is commended for its straightforward deployment and accessibility in cloud management, ensuring efficient setup in public and hybrid environments. It provides highly responsive customer service that users find supportive and easily reachable. Palo Alto, though primarily on-premises, is celebrated for robust security features. Its customer service is rated high in quality, though navigating technical support tiers can be challenging.
Pricing and ROI: ExtremeCloud IQ is perceived as offering good value with low operational costs and a fast return on investment due to its easy deployment and management structure. Palo Alto Networks is considered costly but offers competitive pricing in relation to its high-quality security features. The upfront investment might be higher, but it holds potential for significant ROI for organizations that require advanced threat prevention capabilities.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
It offers insights into security threats, despite the inability to quantify its impact in numbers.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Overall, I find the technical support from Palo Alto Networks quite good, although getting a hold of the TAC can be challenging and sometimes requires long phone calls.
I have proof of this rating - when I escalate a case, I receive a reply from TAC support after two days.
I rate technical support from Palo Alto as eight out of ten.
Palo Alto Networks Advanced Threat Prevention is scalable and works well wherever enforcement points exist.
It requires some time to update, which affects real-time management.
Proper sizing of the firewall models ensures that the system does not experience crippling performance issues.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Palo Alto needs to focus on how to bring that technology to end users and how easy it is to use, especially in a hybrid environment where users work from various locations.
The behavioral detection capabilities could be expanded to address all threats at the perimeter, reducing the reliance on endpoint detection and response systems.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Palo Alto Networks Advanced Threat Prevention requires an add-on license and is considered expensive compared to competitors like Cisco AMP and FortiGate firewalls.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
As traditional signature-based mechanisms become less effective due to the evolving nature of attacks, this solution's focus on behavioral analysis is crucial.
We are satisfied with the analytic capabilities of Palo Alto Networks Advanced Threat Prevention, especially the reporting features available in the Palo Alto portal in terms of their application visibility interface, which is very good for us to get visibility on all critical applications and the associated users, as well as the risks associated with every category of traffic.
| Product | Market Share (%) |
|---|---|
| Palo Alto Networks Advanced Threat Prevention | 5.6% |
| ExtremeCloud IQ | 0.9% |
| Other | 93.5% |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 14 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
Palo Alto Networks Advanced Threat Prevention is a cloud-based security service that combines cutting-edge technologies, including machine learning, artificial intelligence, and expert human monitoring, to effectively thwart advanced threats like malware, zero-day attacks, and command-and-control threats. It offers inline protection, scrutinizing all network traffic irrespective of port, protocol, or encryption. An integral component of Palo Alto Networks' security platform, it enjoys widespread adoption across diverse organizations. With its robust security capabilities, it's an ideal choice for entities of all sizes, particularly those in high-risk sectors such as finance, healthcare, and government agencies, seeking to safeguard their networks from a broad spectrum of advanced threats.
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