ExtremeCloud IQ vs Palo Alto Networks Advanced Threat Prevention comparison

ExtremeCloud IQ and Palo Alto Networks Advanced Threat Prevention are prominent contenders in the network management and security industry. ExtremeCloud IQ is recognized for its scalability, ease of deployment, and centralized management, making it appealing for various deployment sizes. Palo Alto Networks is preferred for its comprehensive threat detection capabilities and robust security features, making it ideal for businesses prioritizing advanced security measures.

Features: ExtremeCloud IQ includes controller-less access points, integrated tools for security and troubleshooting, and centralized management. It is designed to be scalable and effective across both public and hybrid clouds. Palo Alto offers anti-malware protection, vulnerability management, and advanced threat prevention capabilities with a focus on strong performance in security operations, providing reliable defense against potential threats.

Room for Improvement: Customers suggest ExtremeCloud IQ could benefit from a simplified initial configuration process and more intuitive interfaces. AP power improvements and consistent support documentation are also highlighted. Palo Alto users express a need for better email filtering capabilities, suggest pricing adjustments, and request enhanced documentation alongside more accessible support services.

Ease of Deployment and Customer Service: ExtremeCloud IQ is commended for its straightforward deployment and accessibility in cloud management, ensuring efficient setup in public and hybrid environments. It provides highly responsive customer service that users find supportive and easily reachable. Palo Alto, though primarily on-premises, is celebrated for robust security features. Its customer service is rated high in quality, though navigating technical support tiers can be challenging.

Pricing and ROI: ExtremeCloud IQ is perceived as offering good value with low operational costs and a fast return on investment due to its easy deployment and management structure. Palo Alto Networks is considered costly but offers competitive pricing in relation to its high-quality security features. The upfront investment might be higher, but it holds potential for significant ROI for organizations that require advanced threat prevention capabilities.