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Darktrace vs Palo Alto Networks Advanced Threat Prevention comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
5.7
Palo Alto Networks Advanced Threat Prevention offers financial benefits and high user satisfaction despite its cost, boosting revenues, especially in Italy.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
It offers insights into security threats, despite the inability to quantify its impact in numbers.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
5.9
Palo Alto Networks' support is praised for expertise but faces inconsistent response times and communication challenges with third-party facilitation.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
I rate technical support from Palo Alto as eight out of ten.
I have proof of this rating - when I escalate a case, I receive a reply from TAC support after two days.
Overall, I find the technical support from Palo Alto Networks quite good, although getting a hold of the TAC can be challenging and sometimes requires long phone calls.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.7
Palo Alto Networks Advanced Threat Prevention is scalable, adaptable, and efficient, though cost may constrain its broad deployment.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Palo Alto Networks Advanced Threat Prevention is scalable and works well wherever enforcement points exist.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.7
Palo Alto Networks Advanced Threat Prevention is praised for its superior stability and performance, though requires careful version selection.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
Proper sizing of the firewall models ensures that the system does not experience crippling performance issues.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Palo Alto Networks needs improvements in email filtering, setup ease, user experience, support services, and enhanced security features.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Palo Alto needs to focus on how to bring that technology to end users and how easy it is to use, especially in a hybrid environment where users work from various locations.
The behavioral detection capabilities could be expanded to address all threats at the perimeter, reducing the reliance on endpoint detection and response systems.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Palo Alto Networks Advanced Threat Prevention is costly but valued for strong threat detection, with pricing challenging for smaller businesses.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
Palo Alto Networks Advanced Threat Prevention requires an add-on license and is considered expensive compared to competitors like Cisco AMP and FortiGate firewalls.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Palo Alto Networks excels in threat prevention with features like sandboxing, machine learning, and user-friendly design, enhancing efficiency.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
As traditional signature-based mechanisms become less effective due to the evolving nature of attacks, this solution's focus on behavioral analysis is crucial.
We are satisfied with the analytic capabilities of Palo Alto Networks Advanced Threat Prevention, especially the reporting features available in the Palo Alto portal in terms of their application visibility interface, which is very good for us to get visibility on all critical applications and the associated users, as well as the risks associated with every category of traffic.
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (8th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
Palo Alto Networks Advanced...
Ranking in Intrusion Detection and Prevention Software (IDPS)
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 18.0%, down from 19.0% compared to the previous year. The mindshare of Palo Alto Networks Advanced Threat Prevention is 7.4%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS) Market Share Distribution
ProductMarket Share (%)
Darktrace18.0%
Palo Alto Networks Advanced Threat Prevention7.4%
Other74.6%
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Partha Dash - PeerSpot reviewer
Advanced protection enables us to confidently secure against evolving threats
Palo Alto Networks can improve Advanced Threat Prevention by catering to the growing adoption of AI and agentic tooling. The Threat Protection modules should have the necessary intelligence to protect against those types of threats, as AI will be there to do a human job; this is an evolving area. From an Advanced Threat Protection perspective, the technology associated with Palo Alto Networks, such as their sandboxing environment, is quite good. However, Palo Alto needs to focus on how to bring that technology to end users and how easy it is to use, especially in a hybrid environment where users work from various locations. While Palo Alto excels in certain setups, they need to improve the user experience in distributed working conditions.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Arbor would be the best bid, apart from Arbor, Palo Alto and Fortinet have good solutions. As this is an ISP, I would prefer Arbor.
What is your experience regarding pricing and costs for Palo Alto Networks Threat Prevention?
Palo Alto Networks Advanced Threat Prevention requires an add-on license and is considered expensive compared to competitors like Cisco AMP and FortiGate ( /products/fortinet-fortigate-reviews ) fi...
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
University of Arkansas, JBG SMITH, SkiStar AB, TRI-AD, Temple University, Telkom Indonesia
Find out what your peers are saying about Darktrace vs. Palo Alto Networks Advanced Threat Prevention and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.