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ExtraHop Reveal(x) for IT Operations vs WhatsUp Gold comparison

ExtraHop Networks and Progress Software are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #72, while Progress Software is ranked #32 with an average rating of 8.7. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,247 Views
  • 898 Comparison Views
100% willing to recommend
WhatsUp Gold
Read 25 WhatsUp Gold reviews
  • 2,686 Views
  • 1,585 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and ExtraHop Reveal(x) compete in IT operations management. ExtraHop Reveal(x) has the upper hand in feature set and perceived value for its cost.

Features:WhatsUp Gold offers robust network monitoring, intuitive device mapping, and a comprehensive alert system. ExtraHop Reveal(x) provides real-time threat detection, advanced analytics, and strong data insights.

Room for Improvement:WhatsUp Gold could enhance scalability, improve integration options, and expand customization features. ExtraHop Reveal(x) might benefit from simplifying deployment, reducing resource demands, and improving accessibility for smaller teams.

Ease of Deployment and Customer Service:WhatsUp Gold offers a straightforward deployment process and accessible customer service. ExtraHop Reveal(x) involves a more complex deployment suited for enterprise-level needs with tailored support that results in a comprehensive solution.

Pricing and ROI:WhatsUp Gold is recognized for a lower initial setup cost and satisfactory ROI, making it suitable for smaller IT budgets. ExtraHop Reveal(x) has a higher price point, aligning with its advanced capabilities to deliver substantial ROI for organizations focusing on security and analytics.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold Report (Updated: September 2025).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold
September 2025
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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
72nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (12th), IT Operations Analytics (14th), Network Packet Capture (8th)
WhatsUp Gold
Ranking in Network Monitoring Software
32nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, down from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold1.2%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
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Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"This is a good, stable network monitoring solution for devices."
"The documentation is very good."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The solution effectively monitors network devices and servers."
"The most valuable feature is the auto-discovery function."
"It handles the basics of monitoring."
More WhatsUp Gold pros
 

Cons

"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Regional product team support is not very good."
"The product is old and not updated."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
More WhatsUp Gold cons
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
More WhatsUp Gold pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
13%
Healthcare Company
9%
Educational Organization
7%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
See all answers
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
See all answers
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
See all answers
 

Comparisons

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NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations
Compared 17% of the time
ThousandEyes vs ExtraHop Reveal(x) for IT Operations Logo
ThousandEyes vs ExtraHop Reveal(x) for IT Operations
Compared 13% of the time
ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations Logo
ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations
Compared 11% of the time
Netrounds vs ExtraHop Reveal(x) for IT Operations Logo
Netrounds vs ExtraHop Reveal(x) for IT Operations
Compared 11% of the time
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Grafana vs WhatsUp Gold Logo
Grafana vs WhatsUp Gold
Compared 12% of the time
PRTG Network Monitor vs WhatsUp Gold Logo
PRTG Network Monitor vs WhatsUp Gold
Compared 11% of the time
SolarWinds NPM vs WhatsUp Gold Logo
SolarWinds NPM vs WhatsUp Gold
Compared 9% of the time
ManageEngine OpManager vs WhatsUp Gold Logo
ManageEngine OpManager vs WhatsUp Gold
Compared 7% of the time
Zabbix vs WhatsUp Gold Logo
Zabbix vs WhatsUp Gold
Compared 6% of the time
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Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
October 2025
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
WhatsUp Gold
September 2025
WhatsUp Gold reportDownload WhatsUp Gold product report
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold
September 2025
Free Report: ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold
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