ExtraHop Reveal(x) for IT Operations vs WhatsUp Gold comparison

ExtraHop Networks and Progress Software are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #72, while Progress Software is ranked #26 with an average rating of 9.5. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

1,053 Views
586 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,786 Views
1,428 Comparison Views

85% willing to recommend

ExtraHop Reveal(x) for IT O...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and ExtraHop Reveal(x) compete in IT operations management. ExtraHop Reveal(x) has the upper hand in feature set and perceived value for its cost.

Features:WhatsUp Gold offers robust network monitoring, intuitive device mapping, and a comprehensive alert system. ExtraHop Reveal(x) provides real-time threat detection, advanced analytics, and strong data insights.

Room for Improvement:WhatsUp Gold could enhance scalability, improve integration options, and expand customization features. ExtraHop Reveal(x) might benefit from simplifying deployment, reducing resource demands, and improving accessibility for smaller teams.

Ease of Deployment and Customer Service:WhatsUp Gold offers a straightforward deployment process and accessible customer service. ExtraHop Reveal(x) involves a more complex deployment suited for enterprise-level needs with tailored support that results in a comprehensive solution.

Pricing and ROI:WhatsUp Gold is recognized for a lower initial setup cost and satisfactory ROI, making it suitable for smaller IT budgets. ExtraHop Reveal(x) has a higher price point, aligning with its advanced capabilities to deliver substantial ROI for organizations focusing on security and analytics.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold Report (Updated: April 2025).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold

April 2025

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Helped 850,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

72nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (12th), IT Operations Analytics (15th), Network Packet Capture (7th)

WhatsUp Gold

Ranking in Network Monitoring Software

26th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (25th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Wire data analytics."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"The user interface is good enough."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"It handles the basics of monitoring."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The product is reasonably priced."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The threshold alerting is the most valuable feature."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

More WhatsUp Gold pros

Cons

"Network visibility is something that needs to be improved."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"This solution would be improved if it had the ability to retain data longer."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"The technical support does not bother to respond."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

More WhatsUp Gold cons

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

"This is a well priced solution."

"The price of WhatsUp Gold is good."

"There is a license needed to use WhatsUp Gold."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The pricing can be on the expensive side when considering competing products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

50%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

ThousandEyes vs ExtraHop Reveal(x) for IT Operations

Compared 24% of the time

SolarWinds NPM vs ExtraHop Reveal(x) for IT Operations

Compared 17% of the time

NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations

Compared 17% of the time

Devo vs ExtraHop Reveal(x) for IT Operations

Compared 14% of the time

Splunk Enterprise Security vs ExtraHop Reveal(x) for IT Operations

Compared 13% of the time

More ExtraHop Reveal(x) for IT Operations Competitors

Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

May 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

WhatsUp Gold

April 2025

Download WhatsUp Gold product report

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold

April 2025

Free Report: ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold

Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold and other solutions. Updated: April 2025.

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