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ExtraHop Reveal(x) for IT Operations vs SAP IT Operations Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in IT Operations Analytics
15th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (70th), Network Diagnostics (11th), Network Packet Capture (7th)
SAP IT Operations Analytics
Ranking in IT Operations Analytics
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the IT Operations Analytics category, the mindshare of ExtraHop Reveal(x) for IT Operations is 2.1%, up from 1.5% compared to the previous year. The mindshare of SAP IT Operations Analytics is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
AhmedHaridy - PeerSpot reviewer
Helps to track the lifecycle of SAP products from inception to end-of-life
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP. The most valuable feature for me is the tracking of configurations from development to production. It helps ensure everything is in place and makes it easy to see any changes made along the way. Additionally, having visibility into cloud system performance and capacity is crucial. It allows us to monitor usage and ensure everything is running smoothly. Another important aspect is the documentation and versioning of changes, which helps keep everything organized and easy to track.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
 

Cons

"This solution would be improved if it had the ability to retain data longer."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP IT Operations Analytics?
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-re...
What needs improvement with SAP IT Operations Analytics?
The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration.
What is your primary use case for SAP IT Operations Analytics?
The tool is valuable for two reasons: design and development and regular operations. If you're using any SAP product, you can access this platform for free. It tracks the lifecycle of SAP products ...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. SAP IT Operations Analytics and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.