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ExtraHop Reveal(x) 360 vs Lumu comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
113
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ExtraHop Reveal(x) 360
Ranking in Extended Detection and Response (XDR)
41st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (24th), Container Security (53rd), Network Traffic Analysis (NTA) (13th)
Lumu
Ranking in Extended Detection and Response (XDR)
15th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (6th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2857197 - PeerSpot reviewer
Lead IT Service Analyst at a manufacturing company with 10,001+ employees
Cloud-native threat detection has improved incident investigations and now reduces breach risk
We have covered most of the features over the past three years and look forward to discovering more as we work closely with the ExtraHop technical team, who are open to sharing what they have developed. Pricing is on the higher side, typically based on load, volume of traffic, and deployment scale. The advanced detection capabilities provide significant value in reducing investigation time, making the licensing and pricing acceptable for larger organizations. ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments. ExtraHop Reveal(x) 360's SaaS environment is well-suited for cloud, on-premises, and hybrid environments, effectively addressing real-life scenarios involving east-west and north-south traffic. The platform is recommended for large organizations in need of comprehensive detection capabilities. I would rate this product overall as an 8 out of 10.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"They have a new GUI which is just fantastic."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"Cortex XDR features advanced threat detection capabilities."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"From a single pane of glass, you can easily manage all of your endpoints."
"Their technical support is more effective and of better quality than other competitors."
"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."
"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."
"ExtraHop Reveal(x) 360 has positively impacted my organization by helping us detect abnormal activity on our network that we could not detect through our SIEM or XDR platform."
"It is scalable."
"ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments."
"It's been helpful for overall extended network visibility."
"With this solution, you don’t need to invest in expensive cybersecurity software because you can operate within the product easily."
"Lumu has allowed us to operate cybersecurity in a better way, with a manageable number of incidents that contain all the context including the Mitre matrix and much more, while providing visibility across on-premise, cloud, remote environments, and IoT such as IP cameras, with automatic mitigation that lets our team focus only on incidents that require our full attention."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"Lumu protects against threats immediately and handles them in time."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
 

Cons

"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Basically, they don't provide customer support tools just to investigate the logs."
"The MAC agent is not as robust feature-wise as the PC version."
"The connection to the internet has not performed as expected."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"One challenge with ExtraHop Reveal(x) 360 is its pricing, which tends to be comparatively high in the marketplace."
"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."
"I would like to see ExtraHop Reveal(x) 360 improved by integrating XDR features with NDR."
"There needs to be more support."
"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."
"Their professional service can be improved."
"The reports need improvement."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"The free version is minimal compared to the full version."
"Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares."
"It would be good if we could access the physical logs."
"I am happy with the current features. However, one important one is to improve the reports."
"Nothing so far needs to be improved."
"The integration with different vendors and endpoints could be improved."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Very costly product."
"The price was fine."
"The cost depends on your chosen license type, like Pro or other licenses."
"It's about $55 per license on a yearly basis."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."
"It is the cheapest solution we found."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise52
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that co...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane o...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ExtraHop Reveal(X) Cloud, Reveal(X) Cloud
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Wizards of the Coast
Information Not Available
Find out what your peers are saying about ExtraHop Reveal(x) 360 vs. Lumu and other solutions. Updated: May 2026.
902,417 professionals have used our research since 2012.