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ExtraHop Reveal(x) 360 vs Lumu comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ExtraHop Reveal(x) 360
Ranking in Extended Detection and Response (XDR)
41st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (23rd), Container Security (52nd), Network Traffic Analysis (NTA) (13th)
Lumu
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (6th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Maksym Toporkov - PeerSpot reviewer
Head of Research And Development at Quipu GmbH
A competitive choice for network detection and response with exceptional user interface, ease of implementation and minimal false positives
The NDR feature analyzes network traffic, creating records with connection details. While these records offer insights, there's a limitation in investigating payloads directly. ExtraHop provides an option for an additional server to save payloads, but its temporary storage has constraints. Unlike some competitors, it lacks an automatic payload-saving feature for each detection, presenting an improvement opportunity. Suggested enhancement involves the main sensor prompting payload storage for specific detections, streamlining the investigation process, and contributing to a more efficient workflow. A drawback includes packet storage limitations for payload data, necessitating timely extraction for thorough investigations.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"The product has an intuitive dashboard."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"Its ability to react to cyber data attacks is awesome."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Stability is a primary factor, and then there's the ease of distribution and policy management."
"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."
"It is scalable."
"Their technical support is more effective and of better quality than other competitors."
"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"With this solution, you don’t need to invest in expensive cybersecurity software because you can operate within the product easily."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"Most of it is automated, so I do not have to watch it to get alerts."
"The tool's support team helps partners resolve any problems with the product."
"Lumu has allowed us to operate cybersecurity in a better way, with a manageable number of incidents that contain all the context including the Mitre matrix and much more, while providing visibility across on-premise, cloud, remote environments, and IoT such as IP cameras, with automatic mitigation that lets our team focus only on incidents that require our full attention."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
 

Cons

"Basically, they don't provide customer support tools just to investigate the logs."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"I would like to see them include NDR (Network Detection Response)."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The solution should enhance the ADR and reporting."
"Dashboards do not allow everyone to see what's happening."
"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."
"Their professional service can be improved."
"There needs to be more support."
"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."
"I am happy with the current features. However, one important one is to improve the reports."
"I am happy with the current features. However, one important one is to improve the reports."
"The reports need improvement."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"Nothing so far needs to be improved."
"The integration with different vendors and endpoints could be improved."
"The free version is minimal compared to the full version."
"It would be good if we could access the physical logs."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"Very costly product."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Our customers have expressed that the price is high."
"The tool's price is moderate."
"I feel it is fairly priced."
"It has reasonable pricing for the use cases it provides to the company."
"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"It is the cheapest solution we found."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
12%
Construction Company
10%
Computer Software Company
7%
Government
7%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that co...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane o...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ExtraHop Reveal(X) Cloud, Reveal(X) Cloud
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Wizards of the Coast
Information Not Available
Find out what your peers are saying about ExtraHop Reveal(x) 360 vs. Lumu and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.