Ericsson OSS vs NetCracker OSS vs Nokia Siemens NetAct comparison
Ericsson and NetCracker are both solutions in the Operations Support Systems category. Ericsson is ranked #2, while NetCracker is
ranked #3. Ericsson holds a 20.6% mindshare in OSS, compared to
NetCracker’s 17.6% mindshare.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Mindshare comparison
As of April 2026, in the Operations Support Systems category, the mindshare of Ericsson OSS is 20.6%, down from 29.4% compared to the previous year. The mindshare of NetCracker OSS is 17.6%, up from 17.3% compared to the previous year. The mindshare of Nokia Siemens NetAct is 14.8%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ericsson Operations Support Systems (OSS) Services simplify the introduction of new services and technologies while assuring customer, service and network quality and performance. Through automation and analytics, Ericsson's OSS services help operators deliver customer experiences while monetizing infrastructure investments. Part of Ericsson Systems Integration services portfolio, Ericsson Operations Support System Services provide a full set of transformative services, solutions and capabilities. Nokia OSS engagement model embraces strategic assessment, planning and design, implementation, and continuous operation and support. It help evolve operator OSS into business assets that enable revenue generation, customer experience and operations and technology migrations.
The Netcracker 12 product suite enables you to transform into a DSP by digitalizing your customer engagement models, business-enablement capabilities, operations and infrastructure. Our suite consists of pre-integrated modules built on the unified Netcracker Cloud Platform, which is the foundation on which all Netcracker solutions are built. Our Cloud Platform leverages microservices-based architecture and open-source technologies to accelerate solution deployment.
Nokia NetAct Archive Cloud the agile, innovative and cloud-ready back-up and restore system for the telco cloud market. The system provides continuous, real-time monitoring capabilities, giving service providers greater visibility into network conditions at any point in time. NetAct Archive Cloud answers the most critical challenges of the back-up market in cloud: data growth, business changes and data analysis and delivery. Today, stored data is under-leveraged - valuable insights that could improve network operations are not being utilized. With Nokia NetAct Archive Cloud, service providers can access a rich set of functionalities that provide in depth information for upper level management systems and secure the data flow.
