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Entrust GetAccess vs Symantec Siteminder comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess
Ranking in Web Access Management
2nd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Web Access Management
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (12th), Access Management (11th)
 

Mindshare comparison

As of May 2025, in the Web Access Management category, the mindshare of Entrust GetAccess is 20.0%, up from 8.8% compared to the previous year. The mindshare of Symantec Siteminder is 28.6%, up from 27.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Access Management
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"Ease of use is very good, for administrating it. It's very well known."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"It's agent-based. It's convenient to deploy and integrate."
"The most valuable feature is the integration with the Active Directory."
"We almost never have outages nor see slowdowns."
"It is very scalable. We have a very large customer base: 75 million customers."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The maintenance cost has increased significantly, and we are concerned about this."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"To add more value to this solution it needs to be more user-friendly."
"The support could be faster."
"The technical support could be better."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"The pricing is reasonable."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
36%
Insurance Company
12%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Entrust GetAccess?
The most valuable feature of Entrust GetAccess is its performance.
What is your experience regarding pricing and costs for Entrust GetAccess?
We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive.
What needs improvement with Entrust GetAccess?
Entrust GetAccess is a very expensive solution, and its pricing could be improved.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo