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Elastic Security vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security is cost-effective, offers significant financial benefits, and is community-friendly, though premium support receives some criticism.
Sentiment score
6.3
Splunk SOAR's benefits vary, often improving efficiency, yet setup complexities and costs can challenge perceived returns and integration success.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
We've seen a decrease in false positives and a significant increase in our containment.
 

Customer Service

Sentiment score
6.4
Feedback on Elastic Security support is mixed, with community resources praised but technical support often inconsistent and improved communication needed.
Sentiment score
6.9
Splunk SOAR's support is responsive and efficient, with strong documentation but needs improvement in niche telecom use cases.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Support is prompt and helpful.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.3
Elastic Security scales effectively across business sizes, though infrastructure, licensing, and resource management adjustments may be necessary.
Sentiment score
7.1
Splunk SOAR is highly scalable, adaptable for various environments, with users praising its flexibility despite occasional issues.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
It can be extended and adapted as necessary.
Splunk SOAR has the ability to scale quite significantly.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, but big data challenges require proper configuration for optimal performance and care during upgrades.
Sentiment score
7.5
Splunk SOAR is stable with minimal outages, effective high-availability features, minor latency issues, and an eight out of ten stability rating.
In terms of stability, I would rate Elastic a solid eight out of ten.
We have not experienced any downtime, crashes, or performance issues.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Users seek better authentication, automation, machine learning, intuitive design, scalability, integration, training resources, and pricing transparency in Elastic Security.
Splunk SOAR users seek better integration, advanced automation, improved usability, enhanced features, comprehensive documentation, and more responsive support.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Elastic Security offers a competitive pricing model with a free core version, suitable for small to medium enterprises.
Splunk SOAR's subscription model is costly but justified for its efficiency and automation benefits, especially for larger organizations.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
The solution is free for us, which is a beneficial aspect.
 

Valuable Features

Elastic Security impresses with indexing, visualization, search, AI, scalability, open-source nature, and free, customizable dashboards.
Splunk SOAR excels in customizable automation, seamless integration, enhancing incident response, and reducing manual tasks with user-friendly features.
The platform provides more visibility and requires less effort in monitoring.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Elastic Security offers good insight regarding alerts, reports, and cases.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
My impressions of Splunk's ability to predict, identify, and solve problems in real-time are very impressive.
 

Categories and Ranking

Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (16th), Extended Detection and Response (XDR) (9th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Elastic Security is 4.7%, down from 5.4% compared to the previous year. The mindshare of Splunk SOAR is 7.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR7.7%
Elastic Security4.7%
Other87.6%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
Mack Scott - PeerSpot reviewer
Improves response time by consolidating tools and automating threat detection
I haven't gone too far into it to see anything that needs improvement yet. We can likely include some features related to the integration with on-premises resources, rather than focusing solely on the existing automation. These are the additional features that could be included in the future. Splunk's Unified Platform does help consolidate networking security and IT observability tools. They should integrate Splunk Enterprise Security better into Splunk Cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise28
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
The solution is free for us, which is a beneficial aspect.
What needs improvement with Splunk Phantom?
It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search head, and compatibility with that would be beneficial. More training classes from S...
 

Also Known As

Elastic SIEM, ELK Logstash
Phantom
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Recorded Future, Blackstone
Find out what your peers are saying about Elastic Security vs. Splunk SOAR and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.