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Elastic Security vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security provides positive ROI in 18-24 months, affordable for SMEs, though premium support may be lacking.
Sentiment score
6.6
Adoption of Splunk SOAR varied, with customization enhancing benefits; successful integration linked to experience, despite initial challenges.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
6.4
Elastic Security support varies; open-source praised for community help, commercial support seen as responsive but with some improvement needed.
Sentiment score
7.2
Splunk SOAR support is generally responsive, yet telecom and IoT cases may face delays; community offers quicker resolutions.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Support is prompt and helpful.
Splunk's technical support is very good and generally not needed often due to the stable environment.
 

Scalability Issues

Sentiment score
7.3
Elastic Security is praised for scalability, easily supporting small to large businesses and adaptable through configuration adjustments.
Sentiment score
7.1
Splunk SOAR is highly scalable and flexible, though some users encounter minor challenges, mainly linked to internal management.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
It can be extended and adapted as necessary.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, but requires proper setup and resource management; frequent updates can disrupt some users.
Sentiment score
7.5
Splunk SOAR is stable, reliable, with minimal downtime and effective version control, despite occasional external vendor issues.
In terms of stability, I would rate Elastic a solid eight out of ten.
Splunk SOAR provides a stable environment and technology.
 

Room For Improvement

Elastic Security faces challenges in usability, integration, scalability, and awareness, requiring enhancements in features and user support.
Splunk SOAR users desire better integration, user interface, documentation, and features like automation, debugging, and reporting for improved operations.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management.
 

Setup Cost

Elastic Security is cost-effective for SMEs but advanced features and lack of included support can increase costs.
Splunk SOAR's pricing is consumption-based, often deemed expensive, with costs varying by data volume and region, impacting smaller organizations.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Elastic Security is considered cost-effective, especially at lower EPS levels.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk SOAR is affordable cost-wise only.
 

Valuable Features

Elastic Security offers rapid search, scalability, and affordability with strong machine learning and customizable dashboards for efficient threat detection.
Splunk SOAR enhances threat response with automation, integration, customization, and user-friendly features, streamlining workflows and reducing manual tasks.
The platform provides more visibility and requires less effort in monitoring.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
The stable environment and the community provide strong support, reducing the need for technical support.
 

Categories and Ranking

Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (10th), Security Information and Event Management (SIEM) (5th), Endpoint Detection and Response (EDR) (16th), Extended Detection and Response (XDR) (9th)
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Elastic Security is 4.7%, down from 5.1% compared to the previous year. The mindshare of Splunk SOAR is 7.4%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
SAURABHYADAV4 - PeerSpot reviewer
Enables optimization by reducing manual intervention and increasing automation in the workflow
The product provides 100% automation for certain processes. It needs no manual intervention. We can integrate various tools like VirusTotal and ServiceNow. We can automate all the tasks. It is one of the best things about the tool. It also provides workforce protection. Whenever we get any alerts or make any configurations, we develop workflow automation using the playbooks. We can fully automate some of the security incident resolutions. We can also do identification and redirection using the product. I have integrated Splunk Phantom with Splunk Cloud. Previously, I used it with Splunk on-premise to get the logs into Splunk for tracking and audit purposes. Since Splunk is a SaaS-based product, it has certain maintenance windows. Over time, the vendor does some maintenance during off-production hours. Creating playbooks using the solution’s playbook editor is not tough. For someone who knows the solution, I rate the ease of creating playbooks as four out of five. The solution’s playbook viewer provides full visibility. The product provides different integrations. We can easily integrate the tool with VirusTotal, ServiceNow, and the asset and identity management system. The product is somewhat easier to use in an investigation. We have been able to identify the false positives using the product. The tool has helped reduce false positives by 30%. Splunk SOAR has helped reduce our mean time to detect by 10% to 15%. Splunk SOAR has a major impact on our meantime to resolve. Our mean time to resolve has been reduced by 35% to 40%. I have integrated VirusTotal with Splunk SOAR. Instead of doing manual checks, I can easily get the score by integrating the tool with Splunk SOAR. I have also synced Active Directory with the asset and identity management system. It's been a long time since we have implemented Splunk SOAR. It brings value to our organization. Before Splunk SOAR, everything was done using manual intervention. We had to educate the SOC team on how to do tasks. We also had to create playbooks for them. With Splunk SOAR, we only have to educate the team about how things are done so that they can perform a manual intervention when there is a failure, which is rare. After deploying the product, we had to provide some training to the SOC team. After getting trained, it was hands-on. Along with other Splunk solutions, Splunk SOAR provides the resilience to face any issues and hardships. We easily cope with downtimes. Splunk SOAR offers us end-to-end visibility across our environment. It depends on how much we utilize it. Visualizing and troubleshooting our cloud-native environment using Splunk SOAR is somewhat easy. I have to coordinate with the Phantom administrators if there is any issue. I work mostly on playbook development and integrating it with security instances.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
 

Also Known As

Elastic SIEM, ELK Logstash
Phantom
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Recorded Future, Blackstone
Find out what your peers are saying about Elastic Security vs. Splunk SOAR and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.