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Elastic Observability vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability enhances cost-effectiveness, reduces incidents, and improves efficiency, yielding significant time savings and operational benefits.
Sentiment score
7.8
Splunk Observability Cloud enhances visibility, productivity, and efficiency, reducing downtime and facilitating real-time data access for better decision-making.
 

Customer Service

Sentiment score
7.7
Elastic Observability's support is praised for prompt, efficient service and effective community-driven insights, enhancing overall user experience.
Sentiment score
7.4
Users find Splunk's customer support satisfactory, responsive, but sometimes experience slow responses; documentation aids effective troubleshooting.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
 

Scalability Issues

Sentiment score
7.1
Elastic Observability is efficiently scalable, with performance stability across varying team sizes, influenced by subscription level and infrastructure.
Sentiment score
7.8
Splunk Observability Cloud scales efficiently with growing data and users, despite challenges in monitoring large clusters and cost considerations.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
 

Stability Issues

Sentiment score
8.2
Elastic Observability is praised for its robust and stable performance, efficiently handling large data volumes across industries.
Sentiment score
8.3
Users praise Splunk Observability Cloud for stability and reliability, with minor subscription-related performance limits being manageable.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
 

Room For Improvement

Elastic Observability needs better licensing, visualization, automation, integration, pricing, AI features, customization, and support for observability and cost transparency.
Splunk Observability Cloud needs better integration, automation, and usability, facing challenges in cost, support, scalability, and deployment.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Setup Cost

Elastic Observability offers competitive pricing with variable costs, favoring enterprises over startups, requiring premiums for advanced features.
Splunk Observability Cloud offers flexible pricing based on usage, but it may be expensive compared to competitors.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
 

Valuable Features

Elastic Observability offers scalable logging, seamless integrations, real-time visualization, and enhances system performance with a user-friendly, open-source model.
Splunk Observability Cloud offers rapid log searching, seamless integration, user-friendly dashboards, AI analytics, and quick deployment for enhanced monitoring.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
It offers unified visibility for logs, metrics, and traces.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk APM provides a holistic view of the application.
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Log Management (14th), Container Monitoring (4th)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
10th
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
Container Management (8th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.1%, down from 5.7% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Elastic Observability vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.