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Elastic Observability vs NetApp Cloud Insights comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
11th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (16th), Container Monitoring (4th)
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
33rd
Ranking in Cloud Monitoring Software
24th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Migration (10th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 3.6%, down from 4.9% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Scott Lauters - PeerSpot reviewer
It provides a single pane of glass, giving us visibility into the environment
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think Elastic Observability is already in very good shape."
"It has always been a stable solution."
"It's easy to deploy, and it's very flexible."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The most valued feature of Elastic is its log analytics capabilities."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"The solution is 98 percent stable."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"The visibility and assistance with security vulnerabilities are valuable."
"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
 

Cons

"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Elastic Observability needs to have better standardization, logging, and schema."
"The cost must be made more transparent."
"There could be more low-code features included in the product."
"When opening tickets, we cannot use our team mailbox."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"More web features could be added to the product."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The first level of NetApp's technical support could be improved."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"Their pricing model needs improvement."
"Even though I work with NetApp, it still takes time for me to navigate and find components, so new customers might require considerable hands-on experience to efficiently use the console, indicating that it could be more user-friendly."
"The visualization needs some improvement because there are occasional delays while the system queries information."
 

Pricing and Cost Advice

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"Pricing is one of those situations where the more you use it, the more you pay."
"We will buy a premium license after POC."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Elastic Observability's pricing could be better for small-scale users."
"The price of Elastic Observability is expensive."
"The product’s pricing needs improvement."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"The solution is expensive."
"The solution's pricing is based on the device you purchase and includes support services."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Manufacturing Company
33%
Computer Software Company
21%
Financial Services Firm
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
What needs improvement with NetApp Cloud Insights?
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Information Not Available
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