No more typing reviews! Try our Samantha, our new voice AI agent.

Elastic Cloud (Elasticsearch Service) vs North Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Cloud (Elasticsearc...
Average Rating
8.4
Number of Reviews
4
Ranking in other categories
Indexing and Search (11th)
North Cloud
Average Rating
9.8
Reviews Sentiment
4.5
Number of Reviews
6
Ranking in other categories
Cloud Cost Management (10th)
 

Featured Reviews

Mahir Selek - PeerSpot reviewer
Data Scientist at a educational organization with 5,001-10,000 employees
Chatbot has handled large PDF search workloads and provides clear dashboards for daily work
Because I am pursuing a PhD and work under the university, my university has an agreement with AWS, which makes it essentially free and easier to use. In the AWS ecosystem, everything is connected and I can control everything without uncertainty about what is happening behind the scenes. However, when using Elastic Cloud (Elasticsearch Service), I connected it to Google Cloud but I am paying separate receipts. Over the last two months in October and November, I paid two separate invoices that are not connected to Google Cloud, which I did not appreciate. Google Cloud has a nice interface that gives me full control of pricing and billing. I can see daily, weekly, and monthly breakdowns with bar charts, and I can track exactly how much I spent during any period. Elastic Cloud (Elasticsearch Service) does not have such a tool for billing visibility. Since I am handling significant amounts of money and am responsible for this task within my company, I have high expectations for pricing and billing transparency. I would appreciate the ability to set a spending limit, such as uploading 200 euros, and receive notifications when reaching 50% of that limit. These notifications could appear on the dashboard, in the application, or via email. It would be valuable to see a timeline of my spending. I would characterize the pricing as somewhat expensive. I did not use competitors extensively, so I may have a bias about this. The pricing of large language models is not expensive—I use Anthropic's Claude or Google's Gemini, which are state-of-the-art models. However, I am uncertain whether I have a bias about Elastic Cloud (Elasticsearch Service) pricing. It is not extraordinarily expensive, but when I compare it with the cost of using large language models or Google Cloud storage, it is quite expensive. A couple of days ago, the Elastic team reached out to me. We have been regularly using the service since April, and 10 days ago at the beginning of December, I deleted my hosted deployments because I did not like the idea of paying when I am not actively using Elastic Cloud (Elasticsearch Service). They informed me that there is a serverless option available. Before Christmas, I want to try it to see how it works, as I am uncertain about the serverless concept and whether it will provide the same functionality that I use with the hosted deployment.
BahatiAsher Faith - PeerSpot reviewer
Founder at AppNomu SalesQ
Cost visibility has improved and cross‑cloud alerts optimize budgets and prevent surprises
I think North Cloud can be improved by enhancing what we call client support. Currently, when you need to chat with an agent, you have to go through the chatbot, which sometimes tries to solve your problems, sometimes fails, and takes a lot of time to route you to a human agent. When you do reach a human agent, they are not responsive enough, so if they can fix the customer support, everything will be smooth. North Cloud is accurate and provides good responses, but it often lacks what we call memory. Sometimes when you have a session or conversation and then log out, you realize that the AI is going to forget exactly where you were. The accuracy is adequate as far as how responses are generated, but the memory is something they need to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There have been quite a lot of good outcomes since using Elastic Cloud (Elasticsearch Service); customers have been able to use their data much faster and more effectively, and it definitely stands as one of the best observability platforms."
"Elastic Cloud (Elasticsearch Service) is a wonderful solution for seamless implementation and maintaining its health."
"Scalability is valuable to me, as I have 50,000 PDF JSON files that contain my metadata, and I am really glad to use Elastic Cloud (Elasticsearch Service) for this volume without any issues."
"Elastic Cloud (Elasticsearch Service) has positively impacted my organization by allowing us to move away from expensive services such as DataDog and gives us about the same level of service while allowing us to keep data for a longer period of time at a cheaper price."
"North Cloud is super valuable in just allowing us to focus on where we add the most value to our organization and not have to worry about operational overhead such as cost savings plans."
"North Cloud was able to get us access to savings plans that cut approximately 20% from our monthly AWS costs."
"North has been an excellent partner in managing our AWS costs."
"North Cloud has positively impacted my organization by reducing our AWS bill by 15%."
"Since using North Cloud, we have been able to save around 25% in costs, and in terms of time, it has saved us around 15% as well."
"North Cloud has been a great partner in helping us navigate cloud cost savings."
 

Cons

"I would characterize the pricing as somewhat expensive. It is not extraordinarily expensive, but when I compare it with the cost of using large language models or Google Cloud storage, it is quite expensive."
"The logging feature of Elastic Cloud (Elasticsearch Service) itself is pretty valuable, but we tried the observability module and some of the AI features. Those need improvement."
"Sometimes it gets tricky to navigate through the user manuals because there are different forms of links."
"Machine learning might be expensive for customers."
"I think North Cloud can be improved by enhancing what we call client support."
"I'm not really sure how North Cloud can be improved, but if I had to pick something, maybe some integrations with Slack or something, because it can be a bit difficult to jump around different panels."
"I think North Cloud could be improved with additional savings for more AWS services."
report
Use our free recommendation engine to learn which Indexing and Search solutions are best for your needs.
899,258 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
24%
Computer Software Company
16%
Educational Organization
8%
Outsourcing Company
7%
Construction Company
34%
Manufacturing Company
12%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What needs improvement with Elastic Cloud (Elasticsearch Service)?
Machine learning might be expensive for customers. Customers take advantage of Elastic being open source, but machine learning is not available in the open source version. If a customer is using th...
What is your primary use case for Elastic Cloud (Elasticsearch Service)?
I developed a chatbot with text summarization and question answering capabilities. I need to summarize multiple PDFs, and I have a database in Google Cloud Storage where I perform keyword matching ...
What advice do you have for others considering Elastic Cloud (Elasticsearch Service)?
Some of my customers utilize Elastic Cloud (Elasticsearch Service), especially in the private sector, but most of the government sector do not use it. Elastic Cloud (Elasticsearch Service) performs...
What needs improvement with North Cloud?
North recently added support for database reservations, which would have been next on my wish list. I look forward to their menu expanding as AWS adds additional savings vehicles.
What advice do you have for others considering North Cloud?
The team is extremely helpful and communicative. Immediately upon working with them, they set up a Slack connect channel and give you a live line of communication with someone in their engineering ...
 

Overview

Find out what your peers are saying about Elastic, Glean, Coveo and others in Indexing and Search. Updated: June 2026.
899,258 professionals have used our research since 2012.