eG Enterprise and Prometheus-AI Platform compete in the monitoring and observability category. Based on the features and capabilities discussed, eG Enterprise appears more robust in defined monitoring capabilities, while Prometheus shines with its flexibility and customization options.
Features: eG Enterprise offers end-to-end monitoring with extensive visibility into environments like Citrix and Exchange, coupled with valuable automation features such as auto-configuration and thresholding. Its single-pane-of-glass approach simplifies monitoring by incorporating all infrastructure elements from a single console. Prometheus-AI Platform is known for its flexibility and extensive integration capabilities, including seamless integration with Grafana. It is open-source, highly customizable, and known for its reliable metric collection and storage across high-tech and FinTech sectors.
Room for Improvement: eG Enterprise could benefit from an improved interface and a more customizable dashboard. Enhancements in networking monitoring capabilities and additional security features are also suggested, alongside a review of licensing costs to attract smaller businesses. Prometheus requires improvements in its UI and configuration ease. Its query language and visualization tools need refinement, and adding more exporters could enhance its functionality. Better documentation and a simpler initial setup would also aid new users.
Ease of Deployment and Customer Service: eG Enterprise supports both on-premises and hybrid deployments and is praised for its knowledgeable technical support, with a reputation for quick issue resolution. Prometheus supports various deployments and offers open-source flexibility; however, the initial setup can be challenging for non-experts. Despite this, both products are acknowledged for strong customer support.
Pricing and ROI: eG Enterprise provides a subscription-based model, recognized for offering value over time through reduced service requests and operational efficiencies. It is considered affordable compared to some competitors. Prometheus, on the other hand, is primarily open-source, resulting in minimal direct costs, though managed services may add expenses. The open-source nature of Prometheus offers notable cost savings.
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 8 |
| Large Enterprise | 12 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Prometheus-AI Platform offers flexible solutions for collecting, visualizing, and comparing metrics, appreciated for its scalability, rich integrations, and open-source adaptability.
Prometheus-AI Platform provides a reliable framework for monitoring and analyzing metrics across diverse environments. With extensive API support, it supports data collection, querying, and visualization, integrating seamlessly with tools like Grafana. High availability, scalability, and lightweight configuration make it suitable for traditional and microservice environments, while community support enhances its utility. Though its query language and interface require improvements for better ease of use, and with calls for stronger integration options, the platform remains a leading choice for comprehensive metric analysis.
What are Prometheus-AI Platform's main features?Companies leverage Prometheus-AI Platform across various industries, utilizing it to monitor and analyze metrics from applications and infrastructure. It is extensively used in financial services and IT sectors for collecting, scraping logs, and monitoring Kubernetes deployments. Deployed both on-premise and in cloud environments like Azure and Amazon, it supports system and application metrics analysis, ensuring a comprehensive view for developers.
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