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Evanios vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (58th), Network Monitoring Software (72nd)
Evanios
Ranking in IT Infrastructure Monitoring
70th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Event Monitoring (16th), IT Operations Analytics (18th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of eG Enterprise is 1.2%, up from 0.6% compared to the previous year. The mindshare of Evanios is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
eG Enterprise1.2%
Evanios0.4%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
DM
Director at a tech vendor with 1,001-5,000 employees
Customizable solution that provides the ability to ingest alerts from different systems
The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Single pane of glass to review status of the full environment."
"After trying many products with little satisfaction, we can finally say that we have found the best product on the market to monitor Citrix environments."
"Single pane of glass to review status of the full environment."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The GUI is nicer than all the other graphical interfaces out there."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The support we get from eG Innovations is truly outstanding."
"So far, the amount of IT hours to maintain and support has dropped dramatically."
"The most valuable feature is the integration with various alert-generating systems because you may have synthetic alerts or monitoring alerts for volume drops."
"Evanios has helped us reduce our incident count by about 60% in just three months into implementation and we are seeing great ROI right from the first month."
"Evanios has in some areas provided up to a 90% noise reduction in some our noisy monitoring tools."
"Creation of incidents was previously a manual process with lots of copy and paste, swivel chair, mistakes, and missed events, and everything is now automated with events correlated and deduplicated, as well as crosschecks against scheduled change outages."
"Incredible ROI: As soon as we switched to Evanios, we started seeing events that were being unknowingly suppressed in our previous solution."
"The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"The ability to manipulate events via JavaScript getting the exact data that we want."
 

Cons

"Back-end configuration is not easy to implement."
"I would like to see improvements in the alarm display console."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The solution needs to enhance the management dashboards."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"We would like the ability to have an "exit" option for events when they are being processed."
"The price could be cheaper."
"There were initially some minor issues around domain separation in ServiceNow."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"System information and status (easy to read for all levels of IT) Clearer instructions on setting up alert notifications to support staff in the event of an issue with product: There are some instructions on their support site but I'm looking for something a little more detailed to understand the flow of events (expected compared to unexpected)."
"Evanios created too much noise. For every alert, it would create an incident."
 

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The product is very cheap."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
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Top Industries

By visitors reading reviews
Retailer
10%
Government
10%
Financial Services Firm
10%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about Evanios vs. eG Enterprise and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.