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Evanios vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.4
Organizations experienced cost savings and efficiency gains with eG Enterprise, reducing service requests by 75% and optimizing operations.
Sentiment score
9.1
Evanios improved event visibility, reduced IT hours, increased system reliability, and provided over 100% ROI with up to 90% noise reduction.
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
Senior Enterprise Director at Towers IT
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Consultant at a computer software company with 5,001-10,000 employees
 

Customer Service

Sentiment score
10.0
eG Enterprise is praised for exceptional support, quick response, expert team, and effective problem resolution despite occasional delays.
Sentiment score
8.9
Evanios offers exceptional customer service and technical support, known for rapid, knowledgeable assistance and a proactive, friendly approach.
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.6
eG Enterprise is praised for seamless integration, scalability, and effective management, with minor challenges resolved through support.
Sentiment score
8.6
Evanios is highly scalable, effectively handling diverse applications through flexible rules and configurations despite occasional bottlenecks.
 

Stability Issues

Sentiment score
8.6
eG Enterprise is stable and non-intrusive, with seamless installations and updates, performing well under high traffic conditions.
Sentiment score
8.7
Users praise Evanios for its stability and reliability, marking significant improvement over previous platforms with no reported issues.
 

Room For Improvement

eG Enterprise needs updates in UI, customization, integration, configuration, pricing, and licensing to improve user experience.
Evanios needs better alert management, integration, and cost efficiency, leading users to consider alternatives like PagerDuty for added features.
For small and medium businesses, eG Enterprise is usually too expensive.
Senior Enterprise Director at Towers IT
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

eG Enterprise offers cost-effective pricing with flexible licensing, starting at $100,000 annually for 150 services, including setup.
The pricing is per user per year and varies depending on the components being monitored.
Senior Enterprise Director at Towers IT
 

Valuable Features

eG Enterprise provides comprehensive monitoring and diagnostics with user-friendly UI, AI automation, and seamless integration, enhancing satisfaction.
Evanios offers powerful, flexible event processing with seamless ServiceNow integration, user-friendly rule types, and adaptable JavaScript manipulation.
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
Senior Enterprise Director at Towers IT
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Consultant at a computer software company with 5,001-10,000 employees
 

Categories and Ranking

eG Enterprise
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (55th), Network Monitoring Software (68th)
Evanios
Ranking in IT Infrastructure Monitoring
65th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Event Monitoring (16th), IT Operations Analytics (17th)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of eG Enterprise is 1.1%, up from 0.6% compared to the previous year. The mindshare of Evanios is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
eG Enterprise1.1%
Evanios0.5%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
DM
Director at a tech vendor with 1,001-5,000 employees
Customizable solution that provides the ability to ingest alerts from different systems
The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
10%
Retailer
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
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Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about Evanios vs. eG Enterprise and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.