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Dynamics 365 Sales vs Ontraport comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynamics 365 Sales
Ranking in CRM
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Ontraport
Ranking in CRM
83rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of Dynamics 365 Sales is 0.5%, up from 0.2% compared to the previous year. The mindshare of Ontraport is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

IlyasAhmad - PeerSpot reviewer
A versatile and scalable CRM solution that streamlines business processes with its user-friendly interface and seamless integration with Microsoft platforms
The support they provide is quite commendable. When I was exploring various features of Office 365, being relatively new to it, I encountered a few challenges. Upon raising a support ticket on the Microsoft platform, I not only received prompt emails but also phone calls and engaging sessions. The Microsoft support engineers proved to be very helpful, and I appreciated their structured escalation metrics. Starting with basic assistance, they escalate the ticket to senior technicians if needed, ensuring comprehensive problem resolution. Another notable aspect is the abundance of Microsoft support resources, including videos, articles, and documentation, providing ample guidance for users. The support system offers a wealth of information, making it a valuable resource for problem-solving. I would rate it nine out of ten.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Dynamics 365 Sales?
It integrates well with other Microsoft products, enhancing sales workflow.
What needs improvement with Dynamics 365 Sales?
An area for improvement is the integration with WhatsApp. Currently, it is available only through a third party, which incurs additional costs. If Microsoft could provide direct integration, it wou...
What is your primary use case for Dynamics 365 Sales?
The usual use cases for Dynamics 365 Sales involve managing leads from various sources to define the entire customer journey, starting from lead to closure. This process includes leads, opportuniti...
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Overview

 

Sample Customers

Information Not Available
1. Atlassian 2. Dropbox 3. HubSpot 4. Intercom 5. Salesforce 6. Shopify 7. Twilio 8. Spotify 9. Amazon 10. eBay 11. Etsy 12. Nike 13. Nordstrom 14. Target 15. Walmart 16. Marketing agencies 17. 360i 18. Blue Acorn 19. Edelman 20. Havas 21. Ogilvy 22. Wunderman Thompson 23. American Red Cross 24. Greenpeace 25. Oxfam 26. Planned Parenthood 27. The Salvation Army 28. World Wildlife Fund 29. U.S. Department of Defense 30. U.S. Department of Education 31. U.S. Department of Health and Human Services 32. U.S. Department of Justice 33. U.S. Securities and Exchange Commission 34. The New York Times 35. The Washington Post  26. CNN 27. BBC 28. Netflix 
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: May 2025.
851,174 professionals have used our research since 2012.