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DX Unified Infrastructure Management vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Server Monitoring
16th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (49th), IT Infrastructure Monitoring (33rd), Cloud Monitoring Software (27th), AIOps (20th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
5th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Active Directory Management (8th)
 

Mindshare comparison

As of October 2026, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 3.7%, up from 1.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.9%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor2.9%
DX Unified Infrastructure Management3.7%
Other93.4%
Server Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides a comprehensive monitoring solution for our open systems and also the mainframe."
"This is one of the best designed products for stability due to its message bus concept design which makes its hub lite in processing."
"The ROI is very quick, and the information is extremely valuable for businesses."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"We have seen, over the last 4 or 5 years, about a 30% decrease in escalations in crisis management, less severity events because we are trending and tracking against thresholds so we get early warning alerts."
"It's easy to push out across numerous servers. Very scalable."
"Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks, and this tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure."
"Support has been very responsive to our requests."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"SAM has altered the way monitoring is being looked at - from just being able to monitor CPU, Mem, Disk and network utilization levels we have moved to the next levels of finding out process related issues, service related issues and specific application related issues to identify root cause of performance issues."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"SolarWinds is a very stable platform compared to others on the market."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"The ROI for SolarWinds products is unmatched in the industry."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
 

Cons

"Product stability and performance, especially in Linux environments needs to be improved."
"One of the biggest areas to improve would be the training aspect."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"If the database is down or if there is something going on, the console becomes very buggy and very, very slow, and sometimes impossible to use."
"The UIM product is playing catch-up. They are not there yet to do a lot of the next-level things that we need them to do."
"UIM is showing its age, and needs a major overhaul to keep up with competitors."
"I would really like to see HTML5. I spoke with a couple of developers about it. I'd also like to see additional monitoring so we can push rules a little bit easier."
"With the increased amount of data it has to collect, a different approach to data storage would be nice, perhaps something similar to a NoSQL instead of a relational method."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"As per my view, Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"We are looking into other solutions because it is just too expensive to keep scaling."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"The technical support team's response time could be improved."
"SolarWinds Server and Application Monitor is not stable. We have to maintain the platform and it goes down frequently."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The solution is overpriced in terms of application management."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
13%
Manufacturing Company
10%
Educational Organization
13%
University
9%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
SolarWinds SAM
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.