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DX Unified Infrastructure Management vs OpenText Network Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
55th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (38th), Cloud Monitoring Software (29th), AIOps (24th)
OpenText Network Operations...
Ranking in Network Monitoring Software
59th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (22nd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.1%
OpenText Network Operations Management0.4%
Other98.5%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides a comprehensive monitoring solution for our open systems and also the mainframe."
"CA UIM gives us interoperability between network and server monitoring, as well as the ability for us to be a one-stop shop."
"Really good. Very, very good. I got nothing but nice things to say about them."
"The ROI is very quick, and the information is extremely valuable for businesses."
"We use it for monitoring our infrastructure; I think it's a great product that really brings it into the 21st century of Web UI, with this latest version bringing more of that HTML5 interface in and really stepping it up to be a great, easy-to-use, quick UI."
"For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"We are using it to monitor all of our infrastructure, network devices, and applications across our datacenters in Europe, Americas, Mexico, and Asia."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
 

Cons

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"Some aspects of it can be complex."
"The reporting part could be improved."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"With the increased amount of data it has to collect, a different approach to data storage would be nice, perhaps something similar to a NoSQL instead of a relational method."
"Although the products is easy to deploy, the implementation effort is still inconsistent."
"Customer Service: 8/10. Technical Support: 6/10."
"If the database is down or if there is something going on, the console becomes very buggy and very, very slow, and sometimes impossible to use."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"It may need a more customizable UI."
 

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Manufacturing Company
8%
Marketing Services Firm
6%
Construction Company
25%
Comms Service Provider
14%
Outsourcing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Micro Focus Network Operations Management
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Information Not Available
Find out what your peers are saying about DX Unified Infrastructure Management vs. OpenText Network Operations Management and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.