We performed a comparison between DX Unified Infrastructure Management and Meraki Dashboard based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It provides a comprehensive monitoring solution for our open systems."
"I recall the initial setup being straightforward."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"It is the foundation for our monitoring solution."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is very scalable."
"The most valuable feature is knowing the wireless and switch are healthy."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"An excellent dashboard that is currently unique in covering both SD-WAN and SD-LAN with built-in security."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"The most valuable feature is ease of use."
"We have found the client dashboard to be very simple to use, especially in our Meraki environment."
"The product can scale if you need it to."
"I would say the ease of use is the most valuable feature. It's very easy to set up and get up and running."
"The Wi-Fi side needs improvement."
"How we can get more native information from CA's solutions."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"We want to see more investment in the UI and the dashboard."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
"The initial setup is complex and can be made more straightforward."
"Not a lot of training is available."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"The price could be lower because the license for access points is expensive."
"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews. DX Unified Infrastructure Management is rated 8.2, while Meraki Dashboard is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Meraki Dashboard is most compared with SolarWinds NPM, ThousandEyes, Cisco DNA Center, Mist AI and Cloud and Zabbix. See our DX Unified Infrastructure Management vs. Meraki Dashboard report.
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