DX Unified Infrastructure Management and Kentik compete in the infrastructure monitoring and network analysis sector. DX Unified Infrastructure Management seems to have the upper hand due to its flexibility, scalability, and comprehensive infrastructure coverage.
Features: DX Unified Infrastructure Management offers scalability and a variety of monitoring probes for diverse technologies. It allows for extensive customization and easy deployment. Kentik provides robust flow data analysis and real-time visibility, combined with extensive reporting and excellent network traffic visualization.
Room for Improvement: DX Unified Infrastructure Management requires enhanced customer support, better probe customization, and improved scalability for VMware environments. Kentik could benefit from a more user-friendly API, greater cost-effectiveness, and more actionable insights.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management is suitable for hybrid cloud and on-premises, but customer support can be inconsistent. Kentik is typically deployed privately and offers consistent technical support, though quick resolution needs improvement.
Pricing and ROI: DX Unified Infrastructure Management has a higher licensing cost justified by its scalability and features, resulting in significant ROI. Kentik's pricing is considerable, focusing on delivering value through real-time analytics and optimization features, offering clear ROI for large-scale operations.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Better support and more accessible resources are crucial.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
| Product | Market Share (%) |
|---|---|
| Kentik | 1.2% |
| DX Unified Infrastructure Management | 0.7% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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