DX Unified Infrastructure Management vs Kentik comparison

DX Unified Infrastructure M...

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and Kentik compete in the infrastructure monitoring and network analysis sector. DX Unified Infrastructure Management seems to have the upper hand due to its flexibility, scalability, and comprehensive infrastructure coverage.

Features: DX Unified Infrastructure Management offers scalability and a variety of monitoring probes for diverse technologies. It allows for extensive customization and easy deployment. Kentik provides robust flow data analysis and real-time visibility, combined with extensive reporting and excellent network traffic visualization.

Room for Improvement: DX Unified Infrastructure Management requires enhanced customer support, better probe customization, and improved scalability for VMware environments. Kentik could benefit from a more user-friendly API, greater cost-effectiveness, and more actionable insights.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is suitable for hybrid cloud and on-premises, but customer support can be inconsistent. Kentik is typically deployed privately and offers consistent technical support, though quick resolution needs improvement.

Pricing and ROI: DX Unified Infrastructure Management has a higher licensing cost justified by its scalability and features, resulting in significant ROI. Kentik's pricing is considerable, focusing on delivering value through real-time analytics and optimization features, offering clear ROI for large-scale operations.

To learn more, read our detailed DX Unified Infrastructure Management vs. Kentik Report (Updated: April 2025).

DX Unified Infrastructure Management vs. Kentik

April 2025

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Helped 851,042 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.

Sentiment score

7.0

Kentik reduces costs and improves latency in expensive transit areas, enhancing operational efficiency and security for users.

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Customer Service

Sentiment score

6.8

DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.

Sentiment score

8.6

Kentik's customer service is praised for quick, expert responses, proactive communication, and effective problem resolution, fostering positive relationships.

Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Scalability Issues

Sentiment score

7.5

DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.

Sentiment score

8.6

Kentik excels in scalable, flexible integration with global infrastructures, providing seamless adaptability for diverse, enterprise-level data management needs.

The solution helps with capacity management, enabling us to determine when we need to scale up the network.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

Kentik's integration with Kubernetes makes scaling easier.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Stability Issues

Sentiment score

6.7

DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.

Sentiment score

8.1

Kentik is highly reliable, with prompt issue resolution and communication, ensuring minimal impact and user satisfaction despite occasional bugs.

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

In production, however, dimensioning of the underlying platforms is something to be mindful of.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.

Kentik users seek improvements in user management, interface, security, AI integration, cost analysis, and better support across time zones.

Better support and more accessible resources are crucial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.

Kentik's pricing varies by device type and scale, offering discounts for education and bulk purchases with flexible contracts.

The pricing of DX Unified Infrastructure Management is high and often a concern for customers.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

Kentik’s pricing is competitive in the marketplace.

ADRIANA SALDARRIAGA TOBON

BDM at a comms service provider with 11-50 employees

The pricing is good and aligns with the market target.

Sales Manager at IFX NEtworks

For more quotes and insights, download the Kentik report

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.

Kentik offers real-time traffic analysis, customizable dashboards, anomaly detection, and flexibility, enhancing network management and security efficiently.

DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

The most important feature is cybersecurity.

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Server Monitoring (24th), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (41st), AIOps (21st)

Kentik

Ranking in Network Monitoring Software

32nd

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

Read full review

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

Read full review

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851,042 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

15%

Computer Software Company

13%

Real Estate/Law Firm

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What do you like most about Kentik?

It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.

What is your experience regarding pricing and costs for Kentik?

Kentik’s pricing is competitive in the marketplace. It depends on the sizing, and once you have the right sizing, it's usually okay.

What needs improvement with Kentik?

In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area. Specifically, more work is required to integrate AI for troubleshooting,...

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Product Reports

DX Unified Infrastructure Management

May 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Download Kentik product report

May 2025

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.