DX Unified Infrastructure Management vs Kentik comparison

DX Unified Infrastructure M...

Read 16 Kentik reviews

1,158 Views
546 Comparison Views

100% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and Kentik compete in the infrastructure monitoring and network analysis sector. DX Unified Infrastructure Management seems to have the upper hand due to its flexibility, scalability, and comprehensive infrastructure coverage.

Features: DX Unified Infrastructure Management offers scalability and a variety of monitoring probes for diverse technologies. It allows for extensive customization and easy deployment. Kentik provides robust flow data analysis and real-time visibility, combined with extensive reporting and excellent network traffic visualization.

Room for Improvement: DX Unified Infrastructure Management requires enhanced customer support, better probe customization, and improved scalability for VMware environments. Kentik could benefit from a more user-friendly API, greater cost-effectiveness, and more actionable insights.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is suitable for hybrid cloud and on-premises, but customer support can be inconsistent. Kentik is typically deployed privately and offers consistent technical support, though quick resolution needs improvement.

Pricing and ROI: DX Unified Infrastructure Management has a higher licensing cost justified by its scalability and features, resulting in significant ROI. Kentik's pricing is considerable, focusing on delivering value through real-time analytics and optimization features, offering clear ROI for large-scale operations.

To learn more, read our detailed DX Unified Infrastructure Management vs. Kentik Report (Updated: June 2025).

DX Unified Infrastructure Management vs. Kentik

Download the complete report

Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.

Sentiment score

7.0

Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Customer Service

Sentiment score

6.8

DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.

Sentiment score

8.3

Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.

Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.

BDM at a comms service provider with 11-50 employees

They have monthly calls and discuss the product roadmap with us to determine what is needed.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Scalability Issues

Sentiment score

7.5

DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.

Sentiment score

8.3

Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.

The solution helps with capacity management, enabling us to determine when we need to scale up the network.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

Kentik's integration with Kubernetes makes scaling easier.

BDM at a comms service provider with 11-50 employees

You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Stability Issues

Sentiment score

6.7

DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.

Sentiment score

8.1

Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

Based on stability, I would give Kentik a nine.

Network Engineer III at Fortanix

In production, however, dimensioning of the underlying platforms is something to be mindful of.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.

Better support and more accessible resources are crucial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.

For more quotes and insights, download the Kentik report

BDM at a comms service provider with 11-50 employees

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.

The pricing of DX Unified Infrastructure Management is high and often a concern for customers.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

Kentik’s pricing is competitive in the marketplace.

ADRIANA SALDARRIAGA TOBON

BDM at a comms service provider with 11-50 employees

The pricing is good and aligns with the market target.

Sales Manager at IFX NEtworks

For more quotes and insights, download the Kentik report

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.

DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.

ADRIANA SALDARRIAGA TOBON

BDM at a comms service provider with 11-50 employees

Overall, the ease of use and the fact that it meets client expectations are major positives.

Sales Manager at IFX NEtworks

Kentik is easy to use and set up.

For more quotes and insights, download the Kentik report

Network Engineer III at Fortanix

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

76th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Server Monitoring (23rd), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (40th), AIOps (24th)

Kentik

Ranking in Network Monitoring Software

33rd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (17th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

Read full review

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

859,579 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

12%

Educational Organization

Computer Software Company

15%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

Zabbix vs DX Unified Infrastructure Management

Comparisons

Compared 14% of the time

Datadog vs DX Unified Infrastructure Management

Compared 14% of the time

Dynatrace vs DX Unified Infrastructure Management

Compared 11% of the time

Ixia Hawkeye vs DX Unified Infrastructure Management

Compared 10% of the time

Cisco Secure Network Analytics vs DX Unified Infrastructure Management

Compared 9% of the time

More DX Unified Infrastructure Management Competitors

ThousandEyes vs Kentik

Compared 14% of the time

NETSCOUT nGeniusONE vs Kentik

Compared 11% of the time

Datadog vs Kentik

Compared 10% of the time

Zabbix vs Kentik

Compared 9% of the time

Arbor DDoS vs Kentik

Compared 8% of the time

More Kentik Competitors

Product Reports

DX Unified Infrastructure Management

Download DX Unified Infrastructure Management product report

DX Unified Infrastructure Management report

Download Kentik product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

DX Unified Infrastructure Management vs. Kentik