DX Unified Infrastructure Management vs InfoScale comparison

DX Unified Infrastructure M...

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Executive Summary

We performed a comparison between DX Unified Infrastructure Management and InfoScale based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DX Unified Infrastructure Management vs. InfoScale Report (Updated: September 2026).

DX Unified Infrastructure Management vs. InfoScale

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Network Monitoring Software (49th), Server Monitoring (16th), Cloud Monitoring Software (27th), AIOps (20th)

InfoScale

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (19th), High Availability Clustering (1st), Disaster Recovery (DR) Software (13th), Data Storage for Kubernetes (2nd), Autonomous Operational Resilience (4th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.8% compared to the previous year. The mindshare of InfoScale is 0.1%. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
InfoScale	0.1%
DX Unified Infrastructure Management	1.5%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Kc Njokuoma

Solution Architect at SA Consulting

Helps us provide visibility into network performance, capacity planning, and cost analysis

Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

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TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Really good. Very, very good. I got nothing but nice things to say about them."

"It's easy to push out across numerous servers. Very scalable."

"The product has a lot of flexibility in how we can report data, collect it, report it, and query it."

"Not only are our internal processes simplified and enhanced by UIM but it also adds value to the services we provide to our customers."

"If you have a highly disparate estate across old and new technologies, Nimsoft is the only realistic in-house answer, prior to considering the customisation of open source alternatives."

"UIM is easy to use and configure and easy to implement and to get up and running out of the box."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"The main feature for us is its flexibility with their message bus and their API to make it do what you need it to do, since everyone's different."

More DX Unified Infrastructure Management pros

"From a recovery standpoint, InfoScale is excellent and easy to manage."

"It integrates well with other solutions."

"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."

"It offers High Availability for many applications, including Oracle and SAP environment."

"Over the last two years, we did not experience any application failover or receive alerts due to the immediate switchover mechanism in active-active mode that ensures no downtime, helping us significantly with confidence and trust in our organization."

"It's a stable solution."

More InfoScale pros

Cons

"They should further test their probe development. If we add a probe to pick out certain metrics from a particular platform, it’s not easy and there are some issues."

"Some versions of the UIM HUB probe are unstable and causes the HUB tunneling to stop responding."

"Technical support is OK. It varies depending on issues."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"There are quite a few manual processes. We've had issues with pulling reports."

"Usually it's reliability issues. Some of the components don't always function as intended, or don't function as you would think they should."

"It needs to be more stable and have improved reporting."

"Also, the thick client administration tool is archaic, slow, and cumbersome."

More DX Unified Infrastructure Management cons

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."

"My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go for it anyways."

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

"It's very difficult to implement."

More InfoScale cons

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"CAD $400,000 annually."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The license cost depends on the number of probes and robots."

"Our clients pay for licensing on a yearly basis."

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Outsourcing Company

13%

Construction Company

13%

Manufacturing Company

10%

Financial Services Firm

18%

Manufacturing Company

Outsourcing Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	20
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...

What needs improvement with Veritas InfoScale Availability?

InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...

What is your primary use case for Veritas InfoScale Availability?

My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...

SolarWinds NPM vs DX Unified Infrastructure Management

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Product Reports

DX Unified Infrastructure Management

October 2026

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Download InfoScale product report

September 2026

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

Overview

DX Unified Infrastructure Management offers scalable, easy deployment with flexible multi-tenancy and extensive monitoring capabilities for managed service providers.

DX Unified Infrastructure Management serves managed service providers by providing comprehensive infrastructure monitoring for servers, applications, networks, databases, cloud environments, and data centers. It features a Unified Monitoring Portal and predefined templates for enhanced usability. Robust reporting and alerting features provide critical insights while offering agent-based and agentless options to support diverse infrastructure requirements. The system's integration capabilities and application-level monitoring are key strengths, while a customizable framework allows for effective automation and probe management, consolidating data sources efficiently.

What are the key features of DX Unified Infrastructure Management?

Scalable Deployment: Accommodates extensive infrastructure with ease.
Multi-tenancy: Provides flexible, individualized management setups.
Probe Coverage: Supports extensive platform monitoring.
Unified Portal: Centralizes monitoring tasks.
Automation: Streamlines processes through customizable frameworks.

What benefits and ROI can users look for when evaluating DX Unified Infrastructure Management?

Comprehensive Monitoring: Strengthens infrastructure oversight.
Critical Insights: Enhances decision-making efficiency.
Broad Support: Meets diverse infrastructure needs.
Seamless Integration: Facilitates connected technology environments.
Scalability: Grows with user requirements.

Managed service providers and integrators implement DX Unified Infrastructure Management globally, engaging clients in regions like the US, Europe, South America, and Asia. They replace older systems like Nagios and Cacti for more modern infrastructure management. It is widely used for client infrastructure management with capabilities like URL monitoring and synthetic transactions, supported by a modern HTML5 UI. Faster adaptation to new technologies, improved web admin tools, optimization of reporting, and reduced manual tasks are continually addressed, enhancing system performance, particularly for Linux environments.

Broadcom

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Wayne State University, Zenith Mart