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DX Spectrum vs Riverbed SteelCentral WebAnalyzer [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (17th), IT Infrastructure Monitoring (18th), Network Troubleshooting (6th), DX NetOps (1st)
Riverbed SteelCentral WebAn...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
it_user539928 - PeerSpot reviewer
Consultant at a consultancy with 1,001-5,000 employees
I was able to monitor two key applications that were hosted externally.
WebAnalyzer includes support for Ajax transactions, while this is invaluable, it becomes difficult to provide a big picture analysis of pageviews AND ajax transactions. The APDEX score is calculated on pageview response times. Some applications use Ajax extensively to imitate desktop applications. This can be confusing if you only look at Pageview times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found Spectrum as being a complete network management solution with a great user friendly GUI."
"We were able to clearly identify the root cause of incidents visually and with specimen alerts with the topology design."
"The most valuable feature is automatic discovery."
"The most valuable feature is that after setup, using it is very straightforward."
"It's a good tool; it's simple to do the configuration and has good discovery and integration."
"CA Spectrum helps our organization improve network service levels, and with Spectrum’s integrated automated fault management and fault isolation features, it helped us reduce MTTR by 50% and costs as well."
"Implemented with Enterprise Customers across region, it is a very strong fault management tool with extraordinary correlation and alarming."
"We have removed all the duplicate tickets from our ticketing system; for example, if we have a store that is down, we get 20 tickets, but through CA Spectrum we are down to 1, so in the long term what we've done is less tickets, less people, more savings, etc."
"In deploying WebAnalyzer, I was able to monitor two key applications that were hosted externally."
 

Cons

"What I additionally would like to see is utilization information."
"It was somewhat complex to implement."
"Technical support is so-so. It depends on who you get."
"Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup."
"When we have a high capacity of traffic, we have problems with the stability of the system."
"There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link or switch port as down."
"There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system)."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Clients are manually installed. This makes mass deployments impossible."
 

Pricing and Cost Advice

"It is expensive compared to other tools in the market."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"The price is good enough to expect an ideal solution. It's expensive."
"DX Spectrum's pricing depends on the license number. It is affordable."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"The price is very high."
"DX Spectrum's pricing is neither expensive nor cheap."
"The price of the solution is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Manufacturing Company
10%
Construction Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
Ask a question
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Also Known As

CA Spectrum
AppResponse BrowserMetrix
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Information Not Available
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