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Domo vs SAP BusinessObjects Business Intelligence Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.
Sentiment score
6.3
SAP BusinessObjects aids ROI through savings, insights, and integration, with fluctuating returns based on usage and data quality.
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
I have seen a return on investment so far in the form of saved time and resources.
 

Customer Service

Sentiment score
6.9
Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.
Sentiment score
6.4
Customer service and technical support are inconsistent, with varying experiences in response times and issue resolution effectiveness.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
While they eventually provide the correct answers, their support for smaller customers could be improved.
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
I would rate their technical support as excellent.
I have experience with SAP technical support and have supported customers, including those in financial services.
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
 

Scalability Issues

Sentiment score
6.9
Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.
Sentiment score
7.7
SAP BusinessObjects BI Platform excels in scalability and user support but may be complex for very high data volumes.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Sigma, which is written for Snowflake, scales more easily than Domo.
The response time is longer than desired, but sometimes they provide the correct solution while other times they don't provide the needed scenarios.
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
 

Stability Issues

Sentiment score
7.4
Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.
Sentiment score
6.9
SAP BusinessObjects stability varies; proper configuration ensures reliability, though some face issues with updates and integration challenges.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
The setup of Domo is challenging as the cache and serialization part still causes errors; since it's fully cloud-based, they need to improve the connectivity part.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
 

Room For Improvement

Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.
SAP BusinessObjects needs enhanced dashboards, integration, and flexibility, with improvements in performance, setup, support, and competitive self-service features.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
 

Setup Cost

Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.
SAP BusinessObjects offers robust features with flexible but costly licensing, less price-competitive compared to alternatives like Microsoft Power BI.
Domo's pricing is high compared to other BI tools, and it is costly.
Domo is expensive compared to other solutions.
SAP BTP is an expensive solution.
The price is very competitive and reliable.
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
 

Valuable Features

Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.
SAP BusinessObjects offers robust features like ad-hoc reporting, multi-source connectivity, and self-service for enhanced data visualization and decision-making.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
The important features include a dashboard and reporting capabilities through SAP Analytics Cloud, which I consider to be a better version than the initial BusinessObjects platform.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Data Integration (40th), Business Performance Management (12th), Reporting (10th), Data Visualization (11th)
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
5th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
110
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 4.4%, down from 6.6% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 2.9%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
SAP BusinessObjects Business Intelligence Platform2.9%
Domo4.4%
Other92.7%
BI (Business Intelligence) Tools
 

Featured Reviews

Denis Mwaniki - PeerSpot reviewer
Have built flexible data pipelines and shared actionable insights across departments
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of your columns before you're able to do any AI or feature engineering. That's quite a lot of work, especially on our end, given that we have huge datasets and sometimes we don't have updated data dictionaries. My wish would be for Domo to learn on its own and figure out column types without necessarily having to build that data dictionary. One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI. The aesthetic feel, especially when building dashboards or apps, needs improvement. While Domo Apps is almost a Domo dashboard with more features and a better feel, I would hope for an investment in the aesthetics area. Being able to swipe right or left, instead of just scrolling down would be beneficial, as most Domo dashboards only allow downward scrolling. Some of our stakeholders find the dashboards very long and wish they could scan through them more efficiently.
Declan Dempsey - PeerSpot reviewer
Provides efficient data reporting while needing easier deployment and improved interface
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team. If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
report
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Comparison Review

it_user6663 - PeerSpot reviewer
May 25, 2013
SAP Business Objects vs. Microsoft BI
A quick look at the whole idea on another weblogs gives you a sense that all of them just talked about very brief things like report refresh feature in BO or cube feature in MS Analysis Service. I choose MS BI and I want to share my reasons and opinions on why I choose it and give you another quick…
 

Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise18
Large Enterprise65
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
Domo is the premium option of all the choices. It has fancy features including a built-in chat program with the Buzz feature that no one uses. When I arrived about a year ago, we had 12 different w...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
What do you like most about SAP BusinessObjects Business Intelligence Platform?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
 

Also Known As

corda
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about Domo vs. SAP BusinessObjects Business Intelligence Platform and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.