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Domo vs SAP Analytics Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.
Sentiment score
7.1
SAP Analytics Cloud boosts ROI within three years, improves processes, speeds decision-making, and enhances efficiency across industries.
 

Customer Service

Sentiment score
6.9
Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.
Sentiment score
6.1
SAP Analytics Cloud's customer service is responsive and knowledgeable but needs faster resolutions and improved technical support access.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
While they eventually provide the correct answers, their support for smaller customers could be improved.
I am satisfied with SAP's technical support team; they provide very good support.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
 

Scalability Issues

Sentiment score
6.9
Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.
Sentiment score
7.3
SAP Analytics Cloud offers strong scalability and seamless integration, supporting diverse enterprises, though limited by data volume and licenses.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Sigma, which is written for Snowflake, scales more easily than Domo.
We have escalated questions to Domo's technical support as we find some bugs in our daily routines.
I would rate its scalability up to nine on a scale of one to ten.
 

Stability Issues

Sentiment score
7.4
Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.
Sentiment score
7.4
SAP Analytics Cloud is stable and reliable, but faces occasional connectivity and large dataset memory challenges.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
The setup of Domo is challenging as the cache and serialization part still causes errors.
 

Room For Improvement

Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.
SAP Analytics Cloud needs better integration, visualization, real-time updates, flexible pricing, and enhanced AI capabilities for improved user experience.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Documentation-wise, we see some gaps when trying to connect different solutions.
 

Setup Cost

Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.
SAP Analytics Cloud has higher pricing, but offers comprehensive features and integration, viewed as costly yet valuable by some.
Domo's pricing is high compared to other BI tools, and it is costly.
Domo is expensive compared to other solutions.
 

Valuable Features

Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.
SAP Analytics Cloud offers integration, user-friendly features, real-time analytics, and planning, supporting diverse business needs with scalability.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
I have been using it for four years and have been able to extract the information I need from it.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Data Integration (40th), Business Performance Management (12th), Reporting (10th), Data Visualization (11th)
SAP Analytics Cloud
Ranking in BI (Business Intelligence) Tools
3rd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
71
Ranking in other categories
Predictive Analytics (3rd)
 

Mindshare comparison

As of September 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 4.4%, down from 6.6% compared to the previous year. The mindshare of SAP Analytics Cloud is 3.1%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
SAP Analytics Cloud3.1%
Domo4.4%
Other92.5%
BI (Business Intelligence) Tools
 

Featured Reviews

Denis Mwaniki - PeerSpot reviewer
Have built flexible data pipelines and shared actionable insights across departments
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of your columns before you're able to do any AI or feature engineering. That's quite a lot of work, especially on our end, given that we have huge datasets and sometimes we don't have updated data dictionaries. My wish would be for Domo to learn on its own and figure out column types without necessarily having to build that data dictionary. One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI. The aesthetic feel, especially when building dashboards or apps, needs improvement. While Domo Apps is almost a Domo dashboard with more features and a better feel, I would hope for an investment in the aesthetics area. Being able to swipe right or left, instead of just scrolling down would be beneficial, as most Domo dashboards only allow downward scrolling. Some of our stakeholders find the dashboards very long and wish they could scan through them more efficiently.
RamasamyTelungupalayam - PeerSpot reviewer
Seamless integration, collaborative features, and enhances data exploration
There are several areas for improvement in SAP Analytics Cloud. Firstly, features available in SAP Lumira are missing in SAP Analytics Cloud. Secondly, the predictive analytics functions, although promising, are currently only suitable for Proof of Concepts (POCs) and not for industrial-scale use. Lastly, the pricing model for the planning functionality is quite high and presents an entry barrier.
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
Manufacturing Company
18%
Computer Software Company
9%
Financial Services Firm
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise39
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
Domo is the premium option of all the choices. It has fancy features including a built-in chat program with the Buzz feature that no one uses. When I arrived about a year ago, we had 12 different w...
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What do you like most about SAP Analytics Cloud?
In the data warehouse, you're free to make changes. You can make everything text, meaning it's always a string. Even numbers appear as text, giving you the flexibility to work with all columns.
What is your experience regarding pricing and costs for SAP Analytics Cloud?
I normally do not deal with the commercials, so I am not aware of the pricing part of it.
 

Also Known As

corda
SAP BusinessObjects Cloud
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Live Oak Bank
Find out what your peers are saying about Domo vs. SAP Analytics Cloud and other solutions. Updated: September 2025.
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