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Domo vs Jaspersoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo users report efficiency and data visibility gains, though experiences with costs, functionality, and financial benefits vary significantly.
Sentiment score
4.8
Jaspersoft boosts efficiency, cutting report times, reducing costs, aiding automation, but ROI varies, leading some to migrate.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
On the whole site, we are only three or four developers responsible for this reporting, and I see other tools and companies using much bigger teams to do similar work.
Sr. Software Engineer at Tech Mahindra Limited
I have seen a return on investment from Jaspersoft, and relevant metrics include time saved and money saved.
Solution Architect at a media company with 201-500 employees
For some reports, the creation of template design was taking eight hours, but using Jaspersoft, it can be done within two hours, which is very impactful.
Technology Engineer at IRIS Software Inc.
 

Customer Service

Sentiment score
6.8
Domo customer service is responsive and knowledgeable, but resource challenges sometimes delay resolution, especially for smaller customers.
Sentiment score
5.5
Jaspersoft customer service is praised for responsiveness and effective documentation, though some note occasional lack of responsiveness.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
Whenever we encounter confusion, we go through Jaspersoft documentation, and I think 99% of the time, we find the solution ourselves.
Sr. Software Engineer at Tech Mahindra Limited
The customer support for Jaspersoft is basically non-existent.
Software Engineer at a manufacturing company with 10,001+ employees
Customer support is really good on the community side.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.2
Domo excels in scalability and integration, supporting diverse businesses with real-time analytics despite potential cost concerns.
Sentiment score
5.8
Jaspersoft is praised for scalability, efficiently handling large workloads, though some users face challenges depending on backend and data sources.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
We are generating reports based on JSON data, which helps filter out data from large data sets.
Sr. Software Engineer at Tech Mahindra Limited
Scalability is where Jaspersoft definitely shines in.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
We have seen clients developing multiple reports, maybe even fifty or more reports using it.
Solution Architect at a media company with 201-500 employees
 

Stability Issues

Sentiment score
6.7
Users consider Domo stable with high uptime, efficient handling of large datasets, and quick resolution of maintenance issues.
Sentiment score
7.7
Jaspersoft is praised for stability, with minor issues occasionally, and some users note inadequate community support despite its overall reliability.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
I have not faced any stability issues with Jaspersoft.
Automation Engineer at a tech vendor with 10,001+ employees
However, it is easy to fix those issues.
Sr. Software Engineer at Tech Mahindra Limited
Jaspersoft is stable in my experience as we have been using it for the past twelve years.
Solution Architect at a media company with 201-500 employees
 

Room For Improvement

Domo struggles with pricing, interface, and data issues, needing better visualizations, support, ETL, AI, and customization features.
Jaspersoft needs modernizing with AI, better cloud integration, clearer documentation, and enhanced usability for non-developers and large data handling.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
The documentation gap is also there, so I would still recommend that the documentation can be much more emphasized, standardized, and have something specifically about the integration on the coding side, like how you should need to configure the things.
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
The only area for improvement is that initial implementation takes considerable time and is somewhat complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers.
Sr. Software Engineer at Tech Mahindra Limited
 

Setup Cost

Domo offers flexible, negotiable pricing, often high but justified by integrated features, comparable to tools like Tableau.
Jaspersoft's pricing is high with complex setup, but the community edition offers similar features despite lacking AI integration.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a wellness & fitness company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
The initial setup cost is high because the implementation is complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing for Jaspersoft indicates that the pricing feels on the higher side when compared to Power BI or Tableau.
Solution Architect at a media company with 201-500 employees
licensing is not worth the money
Software Engineer at a manufacturing company with 10,001+ employees
 

Valuable Features

Domo provides user-friendly data transformation, real-time insights, and secure governance, ideal for large-scale deployments and efficient decision-making.
Jaspersoft provides dynamic, multi-format reporting, database integration, real-time analytics, and automated, customizable report design with enhanced visualization.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
Marketing Manager at a construction company with 501-1,000 employees
Jaspersoft provides real-time data analytics and reporting features, which is also one of the best features, and it has impacted the organization very positively.
Associate Technology Consultant at a tech vendor with 10,001+ employees
Jaspersoft has positively impacted my organization by making our manual work a lot easier, allowing us to automate our tasks and save a lot of time.
Automation Engineer at a tech vendor with 10,001+ employees
You can see the storyboards and metrics on a monthly basis, identify where we lack, what is causing the issues, how the revenues or sales can be improved, and how expenses can be reduced.
Solution Architect at a media company with 201-500 employees
 

Categories and Ranking

Domo
Ranking in Reporting
3rd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
48
Ranking in other categories
Data Integration (18th), BI (Business Intelligence) Tools (5th), Business Performance Management (6th), Data Visualization (7th)
Jaspersoft
Ranking in Reporting
15th
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Reporting category, the mindshare of Domo is 6.0%, down from 11.8% compared to the previous year. The mindshare of Jaspersoft is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Domo6.0%
Jaspersoft0.7%
Other93.3%
Reporting
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
Aditya Bhatt - PeerSpot reviewer
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
Precision reports have improved embedded analytics, though setup and documentation still need work
Every platform has its own way of working and definitely there is always a room for improvement. Jaspersoft is the same. I find that there is a good space on the learning curve, which can be decreased with proper documentation because if someone is a seasoned developer or a seasoned professional, it is easy to have the knowledge and the kind of reports they want to bring with Jaspersoft, but if some new learners or newbies are there, then definitely there is a learning curve on this. Additionally, on the licensing side there is a commercial and the enterprise license. You need to see which one suits you better and should not overpay it unnecessarily if it is not needed. The documentation gap is also there, so I would still recommend that the documentation can be much more emphasized, standardized, and have something specifically about the integration on the coding side, like how you should need to configure the things. That is where the documentation can be enhanced. I would say maybe on the performance and support size because if you are running it on the server, sometime the UI might or the report may take some time to refresh data or get a delayed response, and that is where things can be improved. If someone is looking for a seamless experience, they can definitely go for Jaspersoft. But if they are looking for a quick building of the report with drag and drop facilities, then there are some other tools for the report generations, quite easily. They can opt for that instead. For Jaspersoft, scalability is where it definitely shines in. We were working on different multiple reports against a data set over thousands or hundreds of records. By using its JSON data integration, it was easier to get all the data ingestion on the server-side filtering, then the performance remains stable even under the heavy load. It is really good. As I mentioned, the licensing part is important with the enterprise and the community license. You need to see which one suits you better. Additionally, on the speed side, if you are running it on a server side, you need to see and balance the load accordingly so that the refresh rate should be high and should not have a delayed response. That is another point. One of the more core points would be the documentation gaps. The user interface that can be enhanced because currently Jaspersoft Studio feels like a bit using a tool from an early 2005 or 2010 version. With respect to the newer generation or the current era, the UI needs to be enhanced and the user experience should disrupt the other competitors in the market. That is where the improvement can be done.
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Top Industries

By visitors reading reviews
University
9%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Manufacturing Company
35%
Financial Services Firm
21%
Comms Service Provider
13%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise13
Large Enterprise20
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Domo?
My experience with pricing, setup cost, and licensing is that there was very little.
What needs improvement with Domo?
I'm not sure how Domo can be improved overall, as it's a really good experience.
What is your primary use case for Domo?
My main use case for Domo involves building different tables and different cards so I can look at different data points. A quick specific example of a table I have built or a data point I often loo...
What is your experience regarding pricing and costs for Jaspersoft?
Pricing-wise, I haven't had much chance to see how much budget has been allocated for Jaspersoft, but it's not disclosed to anyone; it's completely managed by the client.
What needs improvement with Jaspersoft?
The challenges or issues I faced with Jaspersoft that led to the migration include the fact that the tech stack is deprecated and it was very troublesome to upgrade the Java version. Additionally, ...
What is your primary use case for Jaspersoft?
My main use case for Jaspersoft is that we inherited a legacy application that used Jaspersoft. A quick specific example of how I used Jaspersoft within that legacy application is that we would hav...
 

Comparisons

 

Also Known As

corda
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Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Information Not Available
Find out what your peers are saying about Domo vs. Jaspersoft and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.