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Domo vs Jaspersoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo users report efficiency and data visibility gains, though experiences with costs, functionality, and financial benefits vary significantly.
Sentiment score
7.0
Jaspersoft improves ROI by reducing costs, enhancing efficiency, and streamlining report creation, achieving high user satisfaction.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
On the whole site, we are only three or four developers responsible for this reporting, and I see other tools and companies using much bigger teams to do similar work.
Sr. Software Engineer at Tech Mahindra Limited
I have seen a return on investment from Jaspersoft, and relevant metrics include time saved and money saved.
Solution Architect at a media company with 201-500 employees
For some reports, the creation of template design was taking eight hours, but using Jaspersoft, it can be done within two hours, which is very impactful.
Engineer Technology at IRIS Software Inc.
 

Customer Service

Sentiment score
6.8
Domo customer service is responsive and knowledgeable, but resource challenges sometimes delay resolution, especially for smaller customers.
Sentiment score
8.8
Jaspersoft's customer support is praised for clarity and effectiveness, complemented by comprehensive documentation that reduces user dependency.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
Whenever we encounter confusion, we go through Jaspersoft documentation, and I think 99% of the time, we find the solution ourselves.
Sr. Software Engineer at Tech Mahindra Limited
Customer support is quite good, and I have received very positive feedback on it.
Associate Technology Consultant at a tech vendor with 10,001+ employees
they were able to connect with them very clearly
Automation Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.2
Domo excels in scalability and integration, supporting diverse businesses with real-time analytics despite potential cost concerns.
Sentiment score
8.4
Jaspersoft is praised for excellent scalability, handling large workloads and extensive reports without performance issues while integrating JSON data.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
We are generating reports based on JSON data, which helps filter out data from large data sets.
Sr. Software Engineer at Tech Mahindra Limited
We have seen clients developing multiple reports, maybe even fifty or more reports using it.
Solution Architect at a media company with 201-500 employees
Jaspersoft's scalability is very good, and I can introduce new features into it.
Engineer Technology at IRIS Software Inc.
 

Stability Issues

Sentiment score
6.7
Users consider Domo stable with high uptime, efficient handling of large datasets, and quick resolution of maintenance issues.
Sentiment score
9.0
Jaspersoft is praised for its high stability, consistent performance, and smooth installation and upgrades over twelve years.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
I have not faced any stability issues with Jaspersoft.
Automation Engineer at a tech vendor with 10,001+ employees
However, it is easy to fix those issues.
Sr. Software Engineer at Tech Mahindra Limited
Jaspersoft is stable in my experience as we have been using it for the past twelve years.
Solution Architect at a media company with 201-500 employees
 

Room For Improvement

Domo struggles with pricing, interface, and data issues, needing better visualizations, support, ETL, AI, and customization features.
Enhancing Jaspersoft's UI, AI, documentation, and mobile responsiveness would boost usability, performance, and integration with cloud technologies.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
The only area for improvement is that initial implementation takes considerable time and is somewhat complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers.
Sr. Software Engineer at Tech Mahindra Limited
I suppose that even non-developers can build reports easily with Power BI and Tableau, but with Jaspersoft, while everyone can do ad-hoc reporting, only developers can work on complex reports.
Solution Architect at a media company with 201-500 employees
 

Setup Cost

Domo offers flexible, negotiable pricing, often high but justified by integrated features, comparable to tools like Tableau.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
The initial setup cost is high because the implementation is complex.
Associate Technology Consultant at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing for Jaspersoft indicates that the pricing feels on the higher side when compared to Power BI or Tableau.
Solution Architect at a media company with 201-500 employees
 

Valuable Features

Domo provides user-friendly data transformation, real-time insights, and secure governance, ideal for large-scale deployments and efficient decision-making.
Jaspersoft enhances efficiency with design, integration, analytics, reporting flexibility, and security, offering seamless database connections and professional presentations.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
Marketing Manager at a construction company with 501-1,000 employees
Jaspersoft provides real-time data analytics and reporting features, which is also one of the best features, and it has impacted the organization very positively.
Associate Technology Consultant at a tech vendor with 10,001+ employees
Jaspersoft has positively impacted my organization by making our manual work a lot easier, allowing us to automate our tasks and save a lot of time.
Automation Engineer at a tech vendor with 10,001+ employees
You can see the storyboards and metrics on a monthly basis, identify where we lack, what is causing the issues, how the revenues or sales can be improved, and how expenses can be reduced.
Solution Architect at a media company with 201-500 employees
 

Categories and Ranking

Domo
Ranking in Reporting
4th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
48
Ranking in other categories
Data Integration (15th), BI (Business Intelligence) Tools (4th), Business Performance Management (5th), Data Visualization (5th)
Jaspersoft
Ranking in Reporting
20th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of Domo is 8.5%, down from 13.0% compared to the previous year. The mindshare of Jaspersoft is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Domo8.5%
Jaspersoft0.6%
Other90.9%
Reporting
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
RA
Sr. Software Engineer at Tech Mahindra Limited
Pixel perfect reports have improved complex safety compliance and multilingual operations
Currently, I see that Jaspersoft does not have any AI features in the version I am using, 7.01. I think in a coming version, we will get some AI features that will help developers develop reports quickly. That is one improvement I see as necessary. As a developer using Jaspersoft, I faced challenges initially with controlling text and other elements. However, over time, when I repeatedly used all those features, I became accustomed to it. Taking up this tool and developing with it takes some time to understand how to handle different aspects, and obviously, the documentation we have to go through is quite lengthy. If we can use some modern technology or AI tools to summarize the documentation and other resources, that would be useful for developers. I have not given Jaspersoft a perfect 10 because, as a tool, it is somewhat complex. There are certain elements of reporting that are somewhat difficult to implement in Jaspersoft compared to other tools such as Power BI or Tableau.
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Top Industries

By visitors reading reviews
University
9%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise13
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Domo?
My experience with pricing, setup cost, and licensing is that there was very little.
What needs improvement with Domo?
I'm not sure how Domo can be improved overall, as it's a really good experience.
What is your primary use case for Domo?
My main use case for Domo involves building different tables and different cards so I can look at different data points. A quick specific example of a table I have built or a data point I often loo...
What is your experience regarding pricing and costs for Jaspersoft?
The initial setup cost is high because the implementation is complex, but the pricing is consistent with market standards, and the licensing cost is also consistent with market standards.
What needs improvement with Jaspersoft?
The only area for improvement is that initial implementation takes considerable time and is somewhat complex, requiring someone with specific knowledge to perform it. Apart from that, everything is...
What is your primary use case for Jaspersoft?
Jaspersoft's main use case for me is to create customizable reports for the data that we need. As I work in the BFSI sector, specifically banking, whenever a client asks for a particular report bas...
 

Comparisons

 

Also Known As

corda
No data available
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
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