DocuWare vs OpenText Content Manager vs Oracle Content Management comparison

DocuWare and OpenText are both solutions in the Document Management Software category. DocuWare is ranked #3 with an average rating of 10.0, while OpenText is ranked #4 with an average rating of 8.4. DocuWare holds a 10.4% mindshare in DMS, compared to OpenText’s 10.7% mindshare. Additionally, 100% of DocuWare users are willing to recommend the solution, compared to 86% of OpenText users who would recommend it.

DocuWare

Read 2 DocuWare reviews

683 Views
601 Comparison Views

100% willing to recommend

OpenText Content Manager

Read 23 OpenText Content Manager reviews

2,044 Views
531 Comparison Views

86% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

925 Views
204 Comparison Views

100% willing to recommend

DocuWare

OpenText Content Manager

Oracle Content Management

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Executive Summary

We performed a comparison between DocuWare, OpenText Content Manager, and Oracle Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Hyland, Microsoft, DocuWare and others in Document Management Software.

To learn more, read our detailed Document Management Software Report (Updated: September 2025).

Buyer's Guide

Document Management Software

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the Document Management Software category, the mindshare of DocuWare is 10.4%, down from 11.8% compared to the previous year. The mindshare of OpenText Content Manager is 10.7%, up from 7.3% compared to the previous year. The mindshare of Oracle Content Management is 4.8%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
DocuWare	10.4%
OpenText Content Manager	10.7%
Oracle Content Management	4.8%
Other	74.1%

Document Management Software

Featured Reviews

JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

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Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Neilsen Seixas

Owner at NSTEC

Streamlines document management and enhances collaboration through its robust features and intuitive interface

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"For the most part, the initial setup is easy. There's good documentation."

"It has a robust search but has often been difficult for people to learn."

"The product can be integrated with different solutions."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"An advantage is integration with your IP directory."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"For a records management system, Content Manager is a really good system."

"I did not face issues with the product's scalability...The solution's technical support is good."

"The reliability of the system is significant, creating a lot of trust among our customers."

"It's a comprehensive solution for managing documents within our organization's management framework."

"The product's initial setup phase was easy."

Cons

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"The stability of the solution is an area of concern where improvements can be made."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"Pricing is an issue, as it is too expensive."

"It's not very good at providing stable and robust add-ins to Microsoft."

"Due to very limited use in the industry, vendor and contract support are hard to find."

"The product could improve its scalability."

"The ease of use should be addressed."

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."

"Oracle Content Management poses complexities in initial implementation and configuration."

"The only issue my company has with the tool is the licensing part, which is expensive."

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"The fees incurred are for the licensing and maintenance."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Educational Organization

Government

Retailer

Government

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

13%

Financial Services Firm

13%

Government

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	6
Large Enterprise	8

No data available

Questions from the Community

What do you like most about DocuWare?

DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and...

See all answers

What is your experience regarding pricing and costs for DocuWare?

The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While ...

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What needs improvement with DocuWare?

Its graphical user interface could be more user-friendly.

See all answers

What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

See all answers

What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

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What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...

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What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environ...

See all answers

What is your primary use case for Oracle Content Management?

I use Oracle Content Management for multiple projects, applications, and vendors.

See all answers

Comparisons

Alfresco vs DocuWare

Compared 31% of the time

M-Files vs DocuWare

Compared 16% of the time

Open Bee vs DocuWare

Compared 13% of the time

Laserfiche vs DocuWare

Compared 11% of the time

Hyland OnBase vs DocuWare

Compared 9% of the time

More DocuWare Competitors

SharePoint vs OpenText Content Manager

Compared 22% of the time

OpenText Documentum Content Management vs OpenText Content Manager

Compared 11% of the time

OpenText Content Management vs OpenText Content Manager

Compared 9% of the time

IBM FileNet vs OpenText Content Manager

Compared 9% of the time

OpenText eDOCS Content Management vs OpenText Content Manager

Compared 2% of the time

More OpenText Content Manager Competitors

SharePoint vs Oracle Content Management

Compared 25% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 16% of the time

Oracle WebCenter vs Oracle Content Management

Compared 14% of the time

Alfresco vs Oracle Content Management

Compared 11% of the time

IBM FileNet vs Oracle Content Management

Compared 4% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

Document Management Software

September 2025

Download DocuWare product report

Buyer's Guide

OpenText Content Manager

August 2025

Download OpenText Content Manager product report

Buyer's Guide

Enterprise Content Management

August 2025

Download Oracle Content Management product report

Also Known As

No data available

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County

Missouri State Courts

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Document Management Software

September 2025

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