Devolutions Remote Desktop Manager vs Splashtop Remote Support comparison

Devolutions Remote Desktop Manager vs. Splashtop Remote Support

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.1%, up from 1.1% compared to the previous year. The mindshare of Splashtop Remote Support is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Able to boot into safe mode or standard mode remotely and reliable performance

I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."

"Remote Wipe and Autopilot is one of the best features."

"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."

"This solution saves us a lot of time once it's implemented."

"The security posture is very good. It's very customizable."

"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."

"Overall, I would rate Microsoft Intune as eight out of ten."

"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."

More Microsoft Intune pros

"Makes me instantly more focused on resolving the issue rather than getting to the issue."

"Being able to store my credentials makes connecting a breeze."

"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."

"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."

"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."

"One credential can be used to access VPN, RDS, and more."

"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."

"Initial setup was very straightforward."

More Devolutions Remote Desktop Manager pros

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The solution is very fast."

"The file transfers work well, the remote support and hosted solution work well."

"The tool's most valuable features are pricing and easy management."

"The initial setup is simple."

Cons

"There are a few security features that are not available in Microsoft Intune, when compared to other products."

"The add-ons must be integrated into the solution."

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."

"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."

"The security features should be improved."

More Microsoft Intune cons

"Security roles could be improved, especially by enabling renaming of a role."

"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"The filing system of connections is a little clunky, but is completely functional."

"Sometimes when updating, the install window is on top of the prompt to close the application."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

"If there was a way to streamline the process, it would make it nice."

"Maybe some clipboard functions could be added along with integration of different software."

More Devolutions Remote Desktop Manager cons

"The solution should add more options and tools for shortcuts, administration, etc."

"The phone's a little tricky to work with due to the small screen."

"Splashtop Remote Support needs to improve customization."

"The integration features could be better."

"The solution should be able to make an inventory of computers automatically."

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

Pricing and Cost Advice

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"I have no comment on pricing of the solution."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"Even if they charge a premium, they aim to provide equal value."

"It's affordable for the protection it gives. There are no additional costs."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"The cost of the license and the features are justified for myself as a technical person."

More Microsoft Intune pricing and cost advice

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"Setup costs for most people is negligible."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"The licensing fees are less than $400 per year."

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Computer Software Company

18%

Financial Services Firm

11%

Educational Organization

Government

Computer Software Company

13%

Comms Service Provider

11%

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

What do you like most about Splashtop Remote Support?

The tool's most valuable features are pricing and easy management.

What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

Jamf Pro vs Microsoft Intune

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Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Microsoft Remote Desktop Services vs Devolutions Remote Desktop Manager

Compared 61% of the time

TeamViewer vs Devolutions Remote Desktop Manager

Compared 11% of the time

VNC Connect vs Devolutions Remote Desktop Manager

Compared 11% of the time

Check Point Remote Access VPN vs Devolutions Remote Desktop Manager

Compared 9% of the time

Apache Guacamole vs Devolutions Remote Desktop Manager

Compared 8% of the time

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Parsec vs Splashtop Remote Support

Compared 49% of the time

Microsoft Remote Desktop Services vs Splashtop Remote Support

Compared 16% of the time

GoTo Resolve vs Splashtop Remote Support

Compared 9% of the time

Parallels Access vs Splashtop Remote Support

Compared 7% of the time

TeamViewer Tensor vs Splashtop Remote Support

Compared 6% of the time

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Devolutions Remote Desktop Manager

Download Devolutions Remote Desktop Manager product report

Devolutions Remote Desktop Manager report

Remote Access

Download Splashtop Remote Support product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

Sample Customers

Mitchells and Buzzers, Callaway

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Toyota, AT&T, Isuzu, Goodwill

Devolutions Remote Desktop Manager vs. Splashtop Remote Support