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Dell PowerProtect DD (Data Domain) vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (37th)
 

Mindshare comparison

Dell PowerProtect DD (Data Domain) and Unitrends aren’t in the same category and serve different purposes. Dell PowerProtect DD (Data Domain) is designed for Deduplication Software and holds a mindshare of 28.2%, down 30.2% compared to last year.
Unitrends, on the other hand, focuses on Backup and Recovery, holds 0.4% mindshare, down 0.5% since last year.
Deduplication Software
Backup and Recovery
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Dell PowerProtect DD are reduplication and compression. It provides a lot of data savings for backups. Additionally, the Dell PowerProtect DD solution offers a bundled backup software and storage option. If desired, users can also connect to cloud technology to create an additional copy of their data in the cloud. This solution supports synchronization with various cloud vendors, including Azure and AWS."
"The compression aspect of the solution is great."
"By using Data Domain, we get the advantage of data deduplication, reducing data size."
"Deduplication and compression are the best features of the solution, which are popular and very effective."
"The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
"Dell PowerProtect DD’s most valuable feature is data deduplication."
"It is secure, reliable, and has officer support."
"The most valuable features of the solution are recovery point, compression, and deduplication."
"If you are a large organization, this is a product for you."
"They have great support."
"Backup/archive to multiple locations."
"It is a quick and easy way to organize my backups and to keep track of them."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"I am impressed with the tool's reporting and UniView features."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"I really like the reporting options you get for various email reports."
 

Cons

"Improvement is needed in terms of telemetry and high availability as the high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain)."
"The licensing model was the biggest concern for our company, but the poor support after the initial implementation is of equal concern."
"The software from Dell that can be used to operate Data Domain needs to have enhancements made to the user interface. It is too complex."
"I would like to see some kind of integration with the ransomware in the next release."
"It could be more secure."
"The size and scale of the product are limited and could be improved."
"The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now."
"We would like faster instant recovery."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"If the interface could be less complex, it is would be great."
"The solution’s support and onboarding process needs to be improved."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"The solution's base operating system needs to be improved."
 

Pricing and Cost Advice

"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"The product is expensive."
"There are many options in the pricing structure which can cause some confusion and necessitate the purchase of additional licensing."
"We usually buy products at the end year, and the license is included."
"The cheaper device costs around $70,000."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"Talk with the sales guys. They can work with you on the best package."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Pricing model constantly changes."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"No comment."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Manufacturing Company
10%
Retailer
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, NetApp and others in Deduplication Software. Updated: May 2025.
851,471 professionals have used our research since 2012.