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Dell PowerProtect Cyber Recovery vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
22nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
52nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Cyber Recovery is 0.4%, up from 0.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Cyber Recovery0.4%
MSP360 Backup1.1%
Other98.5%
Backup and Recovery
 

Featured Reviews

XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With today's attacks, having a solution like Dell PowerProtect Cyber Recovery protects your backup data."
"Dell PowerProtect Cyber Recovery has impacted our overall cybersecurity strategy significantly, because when you move away from protecting your outer walls around your firewalls and educating your people, it has been at the core of protecting our data to ensure that we replicate it and can recover the data that we need."
"The benefit to my company is that our backup workloads are protected, and that is the best feature."
"Having used Dell PowerProtect Cyber Recovery for four years, I can say it has helped my business significantly, especially compared to when we were using NetWorker, which was a pain in the ass."
"What makes Dell PowerProtect Cyber Recovery distinct—with its three devices: the CyberSense, the Cyber Recovery, and the Dell Data Domain—is that it is not only taking backups and not only taking immutable backups, it has a complete, isolated environment that locks down completely."
"Using Dell PowerProtect Cyber Recovery is a very critical piece of my cybersecurity strategy because it is utilized in situations when I have nowhere else to turn but to my vault."
"One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault."
"We have experienced a significant reduction in recovery times since deploying Dell PowerProtect Cyber Recovery, with an approximate reduction of about 60 to 70% compared to our pre-deployment benchmarks."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"MSP360 Backup's most valuable feature is its backup interface."
"It has allowed me to implement a cost effective, highly configurable solution."
"I would recommend the solution; it's a very trustworthy solution."
"The most valuable feature of MSP360 Backup is its reliability."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"The initial deployment took us a lot of time. It requires careful planning, especially regarding networking and the Vault design itself."
"In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. My main problem is with the bare-metal recovery."
"What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager."
"The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution."
"I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced."
"I think Dell PowerProtect Cyber Recovery can be improved by including the clean room as part of the product because currently, the clean room is an additional component, and if it will be part of the CRS, then it will be beneficial."
"One improvement I would suggest for Dell PowerProtect Cyber Recovery is making the management interface more intuitive."
"My experience with the customer service and technical support from Dell has been somewhat mixed, especially during critical situations."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
 

Pricing and Cost Advice

Information not available
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
23%
Construction Company
13%
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, i...
What needs improvement with Dell PowerProtect Cyber Recovery?
There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate isl...
What is your primary use case for Dell PowerProtect Cyber Recovery?
Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data. Import...
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Also Known As

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Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Dell PowerProtect Cyber Recovery vs. MSP360 Backup and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.