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Dell PowerProtect Cyber Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Featured Reviews

XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What makes Dell PowerProtect Cyber Recovery distinct—with its three devices: the CyberSense, the Cyber Recovery, and the Dell Data Domain—is that it is not only taking backups and not only taking immutable backups, it has a complete, isolated environment that locks down completely."
"We have experienced a significant reduction in recovery times since deploying Dell PowerProtect Cyber Recovery, with an approximate reduction of about 60 to 70% compared to our pre-deployment benchmarks."
"In terms of reliability, Dell PowerProtect Cyber Recovery is highly reliable, especially due to its method of backing up data."
"The benefit to my company is that our backup workloads are protected, and that is the best feature."
"One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault."
"With today's attacks, having a solution like Dell PowerProtect Cyber Recovery protects your backup data."
"Dell PowerProtect Cyber Recovery has impacted our overall cybersecurity strategy significantly, because when you move away from protecting your outer walls around your firewalls and educating your people, it has been at the core of protecting our data to ensure that we replicate it and can recover the data that we need."
"Using Dell PowerProtect Cyber Recovery is a very critical piece of my cybersecurity strategy because it is utilized in situations when I have nowhere else to turn but to my vault."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I would recommend the solution; it's a very trustworthy solution."
"The initial setup is very easy. It's not overly complex."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
 

Cons

"In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. My main problem is with the bare-metal recovery."
"The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution."
"One improvement I would suggest for Dell PowerProtect Cyber Recovery is making the management interface more intuitive."
"What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager."
"My experience with the customer service and technical support from Dell has been somewhat mixed, especially during critical situations."
"Dell technical support for Dell PowerProtect Cyber Recovery rates a 7 out of 10. A little improvement on both response time and quality would be appreciated."
"The initial deployment took us a lot of time. It requires careful planning, especially regarding networking and the Vault design itself."
"I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
17%
Financial Services Firm
13%
Comms Service Provider
11%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, i...
What needs improvement with Dell PowerProtect Cyber Recovery?
There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate isl...
What is your primary use case for Dell PowerProtect Cyber Recovery?
Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data. Import...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
StratX
Find out what your peers are saying about Dell PowerProtect Cyber Recovery vs. MSP360 Backup and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.