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Dell CloudIQ vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
NETSCOUT Network & Applicat...
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Network Monitoring Software (7th), Network Troubleshooting (12th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, up from 0.9% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
NETSCOUT Network & Application Observability1.8%
Dell CloudIQ0.9%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The tool for forecasting capacity is valuable."
"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Has really nice roll-up dashboards."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"nGenius provides us with increased visibility during IT deployments."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"It has cut our overall troubleshooting time by taking the complexity out of having to do SPAN sessions from the core and other places, by just going straight to this tool and applying the proper filters and getting the information."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"Visual TruView helped our network team respond to potential issues before they became larger ones."
"Packet decode and bandwidth analysis reports are the two most valuable features."
 

Cons

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"I think the remediation could have been better."
"Supporting legacy systems is an area that can be improved."
"It can improve the reporting facility to create custom reports or dashboards."
"In terms of improvement, they should enhance the product range."
"PowerScale is the only file system offered and that is limiting."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"The reporting capabilities of this solution could be improved."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"The monitoring and reporting tool needs improvement."
"The solution could do more for security. It should offer more security-related features."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The initial setup was complex. It was hard to know what to tap and how to tap."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"The price is only for acquisition; it's not a licence."
"We have a premium customized contract for the solution."
"It is very expensive, but it's well worth the money."
"The platform is expensive."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Outsourcing Company
8%
Computer Software Company
8%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

North Carolina State University
Cerner Corporation
Find out what your peers are saying about Dell CloudIQ vs. NETSCOUT Network & Application Observability and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.