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Delinea Secret Server vs Idira Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Delinea Secret Server is cost-flexible, enhances security operations for privileged accounts, but lacks full cost-efficiency metrics.
Sentiment score
4.6
Users praise Idira Identity for time savings, cost-effectiveness, security, and positive ROI, enhancing long-term organizational effectiveness.
Although I do not have specific metrics, as the sole IT employee managing 70 users at Beck Building Company, the functionality provided by Privilege Access Manager allows me to handle my responsibilities effectively without needing additional staff.
IT Manager at a construction company with 11-50 employees
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
6.5
Delinea Secret Server offers 24/7 global support, but faces challenges with responsiveness, third-party integration, and contact complexity.
Sentiment score
6.3
Idira Identity's support receives mixed reviews, praised for responsiveness but criticized for inconsistency in knowledge and resolution speed.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
Senior Cyber Security Engineer at TechnoNext Ltd.
Delinea Secret Server offers 24/7 IT support available, which addresses hidden security gaps and operational risks when validating backups, recovery, and system health, providing clear recommendations and direct communication.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Every time we've had an issue, we were able to reach out and get our issue resolved.
Chief Technology Officer at a government with 51-200 employees
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
 

Scalability Issues

Sentiment score
7.4
Delinea Secret Server is highly scalable, ideal for medium to large enterprises, excelling in cloud environments with flexible scaling options.
Sentiment score
7.1
Idira Identity is highly scalable and adaptable, suitable for various company sizes, but architectural scalability can be complex.
Delinea Secret Server's scalability is good as it grows with our security needs and as we add users or consultants to the platform.
System Network Coordinator at a aerospace/defense firm with 501-1,000 employees
So far, we have seen Delinea Secret Server's scalability to be very excellent.
Chief Technology Officer at a government with 51-200 employees
In terms of scalability, I find it somewhat challenging on-premise, whereas with the SaaS version, there are no worries, which I would give a 10 out of 10.
IT Administrator / Architect at a consultancy with 51-200 employees
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Delinea Secret Server is stable and well-supported, excelling in cloud environments with minimal downtime and efficient updates.
Sentiment score
7.9
Idira Identity is reliable with high performance ratings, occasional regional issues, and strong user confidence in its stability.
Delinea Secret Server can be considered as a stable and reliable for most enterprise use cases, especially in vaulting and privileged access management.
Solutions Strategist at Connex Information Technologies
I think there is no lagging, crashing, or downtime with Delinea Secret Server.
IT Administrator / Architect at a consultancy with 51-200 employees
As a SaaS solution, the cloud option experiences less downtime and fewer issues during maintenance or upgrades.
IT Administrator / Architect at a consultancy with 51-200 employees
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
 

Room For Improvement

Users of Delinea Secret Server seek enhanced documentation, frequent updates, and improved integration, usability, cost-effectiveness, and support features.
Idira Identity faces challenges with integration, usability, documentation clarity, and CyberArk struggles with reporting complexity and scalability issues.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
Senior Cyber Security Engineer at TechnoNext Ltd.
When it comes to web-related access, we can access directly through Delinea Secret Server.
Senior Quality Analyst at YASH Technologies
Configuring advanced policies, custom templates, and other areas including discovery scans and detailed reporting have a steep learning curve and may require extra training.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
 

Setup Cost

Delinea Secret Server offers enterprise-level access management with varied pricing, seen as costly compared to some, but competitive overall.
Idira Identity offers flexible, slightly expensive pricing with justified service quality and discounts, appealing to medium to large enterprises.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
Senior Cyber Security Engineer at TechnoNext Ltd.
Pricing for Delinea Secret Server aligns with my expectations, including setup costs, with licensing generally falling in line with what I anticipated for an enterprise solution, making it reasonably priced compared to other similar platforms.
IT Manager at a construction company with 11-50 employees
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
For comparison, Okta was around five dollars per user.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
 

Valuable Features

Delinea Secret Server provides robust security features, seamless integration, efficient workflows, and easy scalability for diverse IT environments.
Idira Identity provides advanced security features and integration, enhancing operational efficiency and compliance for user access management.
The biggest benefit of Delinea Secret Server would be the remote password change and discovery, which are a major help for the management of the accounts.
Senior Quality Analyst at YASH Technologies
The built-in automation features for password rotation and check-in/out workflows within Delinea Secret Server have made us more compliant when we have to answer audits.
System Network Coordinator at a aerospace/defense firm with 501-1,000 employees
Centralized auditing records user logins, file access, and privileged command executions to satisfy compliance tracking such as PCI DSS, HIPAA, and SOX.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
 

Categories and Ranking

Delinea Secret Server
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Privileged Access Management (PAM) (4th), Secrets Management Tools (5th)
Idira Identity
Ranking in Enterprise Password Managers
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Identity Management (IM) (8th), Authorization Software (2nd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
 

Mindshare comparison

As of October 2026, in the Enterprise Password Managers category, the mindshare of Delinea Secret Server is 4.3%, down from 6.5% compared to the previous year. The mindshare of Idira Identity is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Delinea Secret Server4.3%
Idira Identity2.2%
Other93.5%
Enterprise Password Managers
 

Featured Reviews

SP
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Robust credential management has improved security and simplifies privileged access control
I would characterize common frustrations related to Delinea Secret Server rather than using the term dislike. One area is the complexity for the administrative part. While it is straightforward in core values, configuring advanced policies, custom templates, and other areas including discovery scans and detailed reporting have a steep learning curve and may require extra training. The user interface and terminology present another challenge. Some users feel that the user interface can feel dated or overly complex, with terminology around secrets and folder structures taking time to master. Pricing perception is another point where some costs are mixed, while many others find Delinea Secret Server more affordable and flexible than tier one competitors. However, smaller teams still view enterprise licensing as a significant investment. I have observed poor technical support, particularly in multiple reviews. The support can be slow, limited, and sometimes unhelpful when troubleshooting complex configurations or stability issues. Aggressive or untransparent sales practices also present a concern. Some customers on G2 have cited frustrations with hidden costs, such as unexpected EC2 instance fees and core features being unbundled or oversold during contract negotiation. Complex implementation and setup is another significant challenge. The initial configuration, deployment, and managing advanced policies or connectors requires specialized expertise that most organizations do not have, and the steep learning curve compounds this issue. Users transitioning to the cloud-hosted version frequently complain that the updated interface and permissions structure feel slow and problematic compared to the legacy on-premise setup. Integration and API challenges represent the final area of concern. The platform points out challenges with API tokenization and external system integration, and the lack of documentation is one of the key points I would highlight. This limitation affects the ability to integrate with external systems effectively.
Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
8%
Outsourcing Company
13%
Financial Services Firm
13%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise11
Large Enterprise29
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
Which PAM tool do you prefer: CyberArk Privileged Access Manager, One Identity Safeguard, Delinea Secret Server, or BeyondTrust Privileged Remote A
For a banking or financial services use case you should check out SplitSecure. Very easy to deploy and use and splits secrets across devices rather than on cloud servers so you get full cryptograph...
What is your experience regarding pricing and costs for Thycotic Password Reset Server?
My experience with pricing, setup cost, and licensing in Delinea Secret Server was very straightforward and easy to work with.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...
What is your primary use case for CyberArk Identity?
I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...
 

Also Known As

Thycotic Secret Server, Delinea Password Reset Server
Idaptive
 

Overview

 

Sample Customers

Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Delinea Secret Server vs. Idira Identity and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.