Datto SIRIS vs NinjaOne comparison

datto and NinjaOne are both solutions in the MSP Backup category. datto is ranked #9 with an average rating of 10.0, while NinjaOne is ranked #3 with an average rating of 7.7. datto holds a 1.6% mindshare in MB, compared to NinjaOne’s 11.5% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

Datto SIRIS

Read 2 Datto SIRIS reviews

172 Views
55 Comparison Views

100% willing to recommend

NinjaOne

Read 18 NinjaOne reviews

6,255 Views
188 Comparison Views

94% willing to recommend

Datto SIRIS

NinjaOne

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Datto SIRIS and NinjaOne based on real PeerSpot user reviews.

Find out what your peers are saying about N-able, Vembu Technologies, NinjaOne and others in MSP Backup.

To learn more, read our detailed MSP Backup Report (Updated: October 2025).

Buyer's Guide

MSP Backup

October 2025

Download the complete report

Helped 871,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto SIRIS

Ranking in MSP Backup

9th

Average Rating

10.0

Reviews Sentiment

4.0

Number of Reviews

Ranking in other categories

Backup and Recovery (32nd), Disk Based Backup Systems (5th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (21st)

NinjaOne

Ranking in MSP Backup

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the MSP Backup category, the mindshare of Datto SIRIS is 1.6%, down from 2.0% compared to the previous year. The mindshare of NinjaOne is 11.5%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
NinjaOne	11.5%
Datto SIRIS	1.6%
Other	86.9%

MSP Backup

Featured Reviews

Andrea Zanonepoma

Engineer at a renewables & environment company with 51-200 employees

Has reduced downtime by enabling fast recovery after ransomware incidents

The facility to use Datto SIRIS is a function that I prefer. The user interface of Datto SIRIS is very simple and very user-friendly. The restore is very fast. The alerts that arrive in my email are very complete. Reporting in Datto SIRIS is very efficient. The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically. Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system. Datto reduced the time much more when I needed to recover a file or a machine. The cost for Datto SIRIS is very important. Using Datto SIRIS notably reduces time and introduces high-level security. Datto SIRIS positively impacts my organization by reducing downtime for the restore. The restore with Datto SIRIS is very fast compared to other solutions that I know.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most valuable feature we have found currently is probably patch management."

"The tool's most valuable feature is third-party application updates."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne's best feature is its monitoring."

"It just works as advertised and serves the purpose for which we got it."

"The most important aspect of this tool is the security it provides our company."

More NinjaOne pros

Cons

"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."

"I want NinjaOne to improve the reports."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The network monitoring needs to be improved."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The graphical user interface could be improved."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"The pricing is reasonable and cheaper than ConnectWise."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We currently pay $1.20 per device on a monthly basis."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

See recommendations

871,469 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Government

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?

Regarding pricing, setup costs, and licensing, my experience was straightforward with no surprises or things I'd highlight for other buyers.

See all answers

What needs improvement with Datto SIRIS?

I can't think of anything that can be improved with Datto SIRIS; it's a very good all-round product. If I could imagine a future feature to enhance my experience with Datto SIRIS, it would be bette...

See all answers

What is your primary use case for Datto SIRIS?

My main use case for Datto SIRIS is for complete server and data backups, which I rely on most day-to-day. I use Datto SIRIS for server and data backup in my daily operations, as it constantly mirr...

See all answers

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

No data available

Kaseya VSA vs NinjaOne

Compared 9% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Tanium vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

More NinjaOne Competitors

Product Reports

Buyer's Guide

Disaster Recovery as a Service

September 2025

Download Datto SIRIS product report

Buyer's Guide

NinjaOne

October 2025

Download NinjaOne product report

Also Known As

SIRIS

No data available

Overview

Datto SIRIS is a reliable, all-in-one business continuity and disaster recovery (BCDR) solution built for MSPs to prevent data loss and minimize downtime for clients, while building margins to grow their own business.

datto

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

Status Pros, Mitchell and Company

Find out what your peers are saying about N-able, Vembu Technologies, NinjaOne and others in MSP Backup. Updated: October 2025.

DOWNLOAD NOW

871,469 professionals have used our research since 2012.

See our list of best MSP Backup vendors.

We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.