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Datto SIRIS vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto SIRIS
Ranking in MSP Backup
4th
Average Rating
9.2
Reviews Sentiment
5.1
Number of Reviews
8
Ranking in other categories
Backup and Recovery (17th), Disk Based Backup Systems (3rd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
NinjaOne
Ranking in MSP Backup
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the MSP Backup category, the mindshare of Datto SIRIS is 2.1%, up from 1.9% compared to the previous year. The mindshare of NinjaOne is 9.9%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Market Share Distribution
ProductMarket Share (%)
NinjaOne9.9%
Datto SIRIS2.1%
Other88.0%
MSP Backup
 

Featured Reviews

Kunal Kishor - PeerSpot reviewer
AI/ML Engineer at IT BY DESIGN
Backup platform has significantly improved recovery speed and reliability for critical outages
Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages. The use of Datto SIRIS has significantly improved our Recovery Time Objectives. We have been using other software like Veeam and Microsoft Backup as well, so we have found Datto quite competitive to them. Our experience has been good so far, our clients are satisfied, and we have been handling outages effectively. We have not had the opportunity to use the One-Click Disaster Recovery feature because the last time we experienced a phishing attack, it was resolved and did not escalate to a disaster scenario, so we did not need to use that feature. Datto SIRIS improves reliability by providing storage space that enhances overall dependability. The centralized dashboards in the Hero Reports feature have been most beneficial for our IT reporting needs. The Hero Reports feature provides extensive capabilities that include the specific points we need for our demonstration. Even if we want to use these features to train machine learning models, they are very useful for us, and we do not need to perform much work on the data to extract those features. It has helped in reducing disaster recovery testing hours because it has features that help us by monitoring malicious activities throughout the database and notifying us of any fluctuations in normal behavior. Datto SIRIS is good at assessing effectiveness regarding ransomware recovery, and it is competitive in the market. However, the only concern we have been thinking about is its pricing. The pricing of Datto SIRIS is more expensive than Veeam and Microsoft Backup. On the other hand, it provides many more options and much greater feasibility.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."
"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."
"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."
"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."
"Previously, three hours were spent on troubleshooting and everything, but now with Datto SIRIS, issues are resolved in half an hour or less."
"Datto SIRIS works out of the box and it is a key feature that we really appreciate."
"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
 

Cons

"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."
"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."
"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."
"The cost is higher compared to other platforms in the market like Veeam or Acronis."
"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."
"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"I would like to see more scripts for PowerShell commands."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
 

Pricing and Cost Advice

Information not available
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaRMM uses a subscription model."
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Top Industries

By visitors reading reviews
Media Company
20%
Comms Service Provider
13%
Legal Firm
11%
Manufacturing Company
7%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the valu...
What needs improvement with Datto SIRIS?
For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers. Faster...
What is your primary use case for Datto SIRIS?
My main use case for Datto SIRIS is for business continuity and disaster recovery, specifically for BCDR, data protection, and sometimes backups and failovers since I'm an MSP. In addition to my ma...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
 

Comparisons

 

Also Known As

SIRIS
No data available
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
Status Pros, Mitchell and Company
Find out what your peers are saying about Datto SIRIS vs. NinjaOne and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.