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Featured Review
Find out what your peers are saying about Datadog vs. Spiceworks and other solutions. Updated: January 2022.
565,304 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

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"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc.""Datadog has given us near-live visibility across our entire cloud platform.""The ability to send notifications based on metadata from the monitor is helpful.""I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable.""The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure.""Its logs are most valuable.""Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."

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"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.""It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status.""It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.""The most valuable features are the inventory and personalization.""Spiceworks is generic and free."

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Cons
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

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"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""The error traceability is an area that can be improved.""It would be ideal if the product offered a bit more monitoring from our dashboard.""The Log Explorer could be better. I don't think it has log manipulation as Splunk does.""It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular.""Once agents are connected to the Datadog portal, we should be able to upgrade them quickly.""The installation is easy for me. However, if you are new to this solution it might not be so easy.""I'd like to see better pricing and more integration in the next release."

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"The network mapping could be improved. Putting together an actual bonafide network map would be really nice.""Having an integrated asset management tool, where I can plug in things that are offline, would be good.""Since Spiceworks is a free tool, it's not very scriptable or customizable.""There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.""Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • More Centreon Pricing and Cost Advice →

  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "The price is better than some competing products."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of… more »
    Top Answer: 
    We buy the Centreon solution and licenses for many projects and monitoring hosts. It is perfect and very cheap if you… more »
    Top Answer: 
    The solution’s customizable reports and dashboards for allowing management to see performance metrics is very well done… more »
    Top Answer: 
    With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer: 
    Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer: 
    The solution is sufficiently stable.
    Top Answer: 
    Spiceworks is generic and free.
    Top Answer: 
    Since Spiceworks is a free tool, it's not very scriptable or customizable.
    Top Answer: 
    We're using Spiceworks mainly for infrastructure monitoring.
    Comparisons
    Learn More
    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    Offer
    Learn more about Centreon
    Learn more about Datadog
    Learn more about Spiceworks
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider28%
    Wholesaler/Distributor6%
    Government5%
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm15%
    Manufacturing Company8%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider19%
    Financial Services Firm8%
    Media Company5%
    REVIEWERS
    Manufacturing Company14%
    Construction Company10%
    Educational Organization7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company23%
    Government9%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    REVIEWERS
    Small Business48%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise14%
    Large Enterprise58%
    REVIEWERS
    Small Business49%
    Midsize Enterprise30%
    Large Enterprise21%
    Find out what your peers are saying about Datadog vs. Spiceworks and other solutions. Updated: January 2022.
    565,304 professionals have used our research since 2012.

    Datadog is ranked 2nd in IT Infrastructure Monitoring with 26 reviews while Spiceworks is ranked 19th in IT Infrastructure Monitoring with 5 reviews. Datadog is rated 8.4, while Spiceworks is rated 6.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". Datadog is most compared with Dynatrace, ELK Logstash, Splunk, New Relic APM and Azure Monitor, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, ServiceNow and PRTG Network Monitor. See our Datadog vs. Spiceworks report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.