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Dashlane Omnix vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dashlane Omnix
Ranking in AI IT Support
20th
Average Rating
1.0
Number of Reviews
1
Ranking in other categories
Enterprise Password Managers (28th)
Okta Platform
Ranking in AI IT Support
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st)
 

Mindshare comparison

As of November 2026, in the AI IT Support category, the mindshare of Dashlane Omnix is 0.9%. The mindshare of Okta Platform is 2.7%, down from 28.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI IT Support Mindshare Distribution
ProductMindshare (%)
Okta Platform2.7%
Dashlane Omnix0.9%
Other96.4%
AI IT Support
 

Featured Reviews

SR
CEO at Block Software
Onboarding and support challenges persist despite efforts
The best features Dashlane Omnix offers for me are difficult to identify because I cannot access Dashlane Omnix due to the terrible onboarding experience. I go to AWS, having purchased through the marketplace, click a button, type in my email address, which I did a month ago, and no one has gotten back to me. I'm now at the point where I have numerous passwords in Dashlane and I'm trying to use the new version that I purchased to transition my personal Dashlane over to business, but no one is getting back to me. I cannot get through to anyone at Dashlane support. There's no obvious option to get support from AWS, and it's an absolute nightmare.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have been three days without any access to my passwords, I cannot add any new passwords, I can barely get access to my current passwords, and I have to manually type everything in."
"The best features Dashlane Omnix offers for me are difficult to identify because I cannot access Dashlane Omnix due to the terrible onboarding experience."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"Stability-wise, I rate the solution a ten out of ten."
"Overall, I have had a good experience."
"We are able to look at our ROI from this solution as an intangible benefit, as the solution requires a lot of human capital but offers us security so in our opinion we have received a high ROI as this is something that we have planned for and invested in."
"This solution has a lot of capabilities and features."
"Okta Platform is a great product and one of the best."
"The positive impact of Okta Platform on my organization is evident, as it strengthened security and streamlined identity management for various teams, including IT, dev, and testing teams, making login and authorization processes much easier and secure."
"The main benefits Okta Customer Identity provides to users include single point of login for all applications and single authentication, which saves time and reduces frustration."
 

Cons

"I have been three days without any access to my passwords, I cannot add any new passwords, I can barely get access to my current passwords, and I have to manually type everything in."
"Okta Platform can be improved by enhancing the mobile application because sometimes it has issues."
"Initial technical support is not very responsive, it's only after escalation that we get proper support."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"To improve Okta Platform, I suggest simplifying web manuals to be more understandable for non-technical users, making it easier for them to navigate both the API and user interface levels."
"My advice for others looking into using Okta Platform is that it is a great solution that works well, but they should pay attention to the cost."
"Okta Workforce Identity can improve by having more features in governance."
"There should be automated aggregation and complete classification processes included in it."
"Okta Platform's pricing model can be expensive for smaller organizations, affecting user feature accessibility."
 

Pricing and Cost Advice

Information not available
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"Okta Customer Identity is not an expensive solution."
"The price of this product could be lower."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"Okta's pricing is right where it needs to be and right in the middle of the market."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise65
 

Questions from the Community

What needs improvement with Dashlane Omnix?
Dashlane Omnix could be improved by sorting out their onboarding and their support. It's ridiculous.
What is your primary use case for Dashlane Omnix?
My main use case for Dashlane Omnix is to store passwords for all of our software that we use in the business. I have passwords, bank details, and payment details related to my main use case, and i...
What advice do you have for others considering Dashlane Omnix?
I have no additional insights to add about my experience so far, other than to say that I give Dashlane Omnix one star out of five and want to name my review "I am extremely frustrated with Dashlan...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Okta, BMC, Zendesk and others in AI IT Support. Updated: October 2026.
920,769 professionals have used our research since 2012.