

Cynet and Trellix Helix Connect are advanced security solutions competing in the cybersecurity market. Cynet may have the upper hand for its holistic and comprehensive features, while Trellix is noted for its AI capabilities aiding larger enterprises with integrations.
Features: Cynet's notable features include network visibility, user behavior analysis, and deception tactics. Its autonomous breach protection and SOC support make it a robust solution. Trellix Helix Connect is recognized for its powerful automation, strong SOAR capabilities, and seamless integration with other cybersecurity tools.
Room for Improvement: Cynet needs to improve mobile device support, enhance reporting capabilities, and streamline third-party tools integration. Trellix Helix Connect could improve its user interface, enhance cloud connectivity, and offer more competitive pricing.
Ease of Deployment and Customer Service: Cynet offers flexibility with public, private, and hybrid cloud deployments, alongside highly responsive customer service. Trellix Helix Connect provides flexible deployment but may pose challenges in ease of setup. Both solutions offer strong customer support.
Pricing and ROI: Cynet is competitively priced with flexible licensing and rapid ROI due to its single license offering. Trellix Helix Connect tends to be more expensive, limiting appeal to smaller enterprises, though it provides returns with comprehensive capabilities.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
Based on our needs, they schedule remote sessions and resolve the issues.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
Cynet is very scalable.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Within six years of usage, we have not had any issues such as outages or downtime.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
Cynet does not ask for additional costs for add-on features.
It is not the cheapest, but also not the most expensive solution.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Cynet | 0.9% |
| Trellix Helix Connect | 1.0% |
| Other | 98.1% |

| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 7 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Cynet provides comprehensive endpoint protection and advanced threat detection, offering intuitive deployment and monitored support. It ensures real-time visibility and minimal management, enhancing security for diverse and remote teams.
Cynet integrates seamlessly with existing infrastructure, providing an efficient solution for endpoint protection, threat detection, and response. Its automation, scalability, and stability are key benefits. Users benefit from real-time network visibility, ransomware protection, and deception capabilities. Cynet serves as a robust alternative to CrowdStrike, offering a multifaceted approach to security operations, especially in environments needing continuous threat monitoring and zero-day threat management. Areas needing improvement include mobile device support, enhanced reporting, third-party integrations, and AI-based detection.
What are Cynet's most important features?In the financial sector, Cynet's ability to support efficient threat detection and endpoint protection is crucial. Healthcare industries leverage its data protection features for compliance and security. In manufacturing, real-time threat monitoring supports safeguarding intellectual property. Retail sectors benefit from its scalability and minimal management demands, helping secure diverse, distributed locations.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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