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Cynet vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cynet effectively prevents cyberattacks, offering automation and affordability, with no reported issues in nearly two years.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer support is responsive and helpful, though some users note delays and suggest regional improvements.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
I was very satisfied with their technical support.
 

Scalability Issues

Sentiment score
7.8
Cynet scales effortlessly for businesses of all sizes, ensuring seamless integration and adaptability across various environments.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.3
Cynet is praised for stability and reliability, efficiently handling threats with minimal impact and easy issue resolution.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet must improve mobile support, global reach, customization, integrations, user interface, AI, and manage false positives better.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
 

Setup Cost

Cynet provides cost-effective, flexible pricing with adaptable licensing, offering high value compared to competitors like CrowdStrike and SentinelOne.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Cynet provides advanced threat detection, real-time monitoring, and scalable cybersecurity with user-friendly design and competitive pricing.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
44
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (13th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (11th), SSL VPN (6th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.2%, up from 1.2% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Norton Small Business2.2%
Cynet1.2%
Other96.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Suhas Dalvi - PeerSpot reviewer
Comprehensive protection with minimal false positives enhances threat management
Cynet's real-time threat detection has helped reduce risks for our organization overall. Cynet's centralized control feature is very user-friendly, has a good user interface, and is very convenient, requiring hardly one or two people to manage the entire console, which is not resource-heavy and automates many processes, making it very easy to use without alert fatigue due to low false positives. Autonomous Breach Protection has helped us mitigate threats proactively by being highly automated, requiring very few people to manage it for forensics and investigation due to its low false positive rate, which is less than 1.3%, and it doesn't consume much memory, making it light on the endpoints. Cynet is the only platform in the industry in the endpoint XDR that meets all steps of the MITRE ATT&CK framework, scoring on all 143 odd steps, with a false positive rate of less than 1.3%. Cynet's machine learning algorithms are very effective in adapting to new threats.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Norton Small Business and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.