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Cynet vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cynet offers effective and affordable cybersecurity, providing immediate value and reducing management needs, enhancing user investment confidence.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is generally praised for responsiveness, though some users desire faster support and wider geographic coverage.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Based on our needs, they schedule remote sessions and resolve the issues.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
 

Scalability Issues

Sentiment score
7.6
Cynet offers scalable, flexible deployment for medium to enterprise businesses, supporting various systems and user bases efficiently.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.1
Cynet is favored for its stability, reliability, minimal system impact, and users' long-term satisfaction despite minor Linux update issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet should enhance mobile support, integration, customization, usability, and AI features, with better incident data and third-party integrations.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
One area where Cynet needs improvement is tamper protection for Mac and Linux agents.
Having a DLP feature would also add value.
 

Setup Cost

Cynet offers competitive pricing with flexible licensing, appreciated for its cost-benefit ratio and comprehensive features by enterprise buyers.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Cynet does not ask for additional costs for add-on features.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Cynet delivers seamless threat detection with automation, scalability, and low management effort, featuring advanced EDR/XDR capabilities and 24/7 support.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
These features manage our infrastructure's cybersecurity effectively.
The SOAR function, deception, and forensics are very useful.
The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (18th), SSL VPN (8th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.3%, up from 1.2% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cynet1.3%
Norton Small Business2.2%
Other96.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Roshan Jadhav - PeerSpot reviewer
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-on features. They provide an all-in-one platform in a single license. We don't h...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Norton Small Business and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.