Cybereason Endpoint Detection & Response and Symantec Endpoint Security Enterprise are two leading solutions in endpoint security. Users appear more satisfied with Cybereason's advanced threat detection, while Symantec is praised for its comprehensiveness and wider range of features.
Features: Cybereason offers real-time threat intelligence, behavioral analytics, and a focus on proactive threat detection. Symantec provides a wide range of security tools, extensive integrations, and a versatile suite of features.
Room for Improvement: Cybereason could improve its setup process, reporting capabilities, and usability. Symantec should work on better resource management, reducing false positives, and making technical enhancements.
Ease of Deployment and Customer Service: Cybereason has a seamless deployment process and responsive customer support. Symantec's deployment is more complex, but it offers comprehensive documentation and robust support.
Pricing and ROI: Cybereason is cost-effective with clear ROI through proactive security measures and lower operational costs. Symantec is perceived as more expensive, but the broad feature set is seen as justifying the price.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Symantec Endpoint Security Enterprise maintains consistent connectivity.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
What I find most valuable is the clarity of the platform.
The automated response feature helps to mitigate breaches effectively.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Product | Market Share (%) |
---|---|
Symantec Endpoint Security Enterprise | 0.5% |
Cybereason Endpoint Detection & Response | 0.8% |
Other | 98.7% |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 4 |
Large Enterprise | 13 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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