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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security Enterprise comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #34 with an average rating of 8.2, while Broadcom is ranked #25 with an average rating of 8.3. Cybereason holds a 0.8% mindshare in EPP, compared to Broadcom’s 0.4% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.
Cybereason Endpoint Detecti...
Read 21 Cybereason Endpoint Detection & Response reviews
  • 3,422 Views
  • 1,923 Comparison Views
89% willing to recommend
Symantec Endpoint Security ...
Read 30 Symantec Endpoint Security Enterprise reviews
  • 1,016 Views
  • 807 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and Symantec Endpoint Security Enterprise are two leading solutions in endpoint security. Users appear more satisfied with Cybereason's advanced threat detection, while Symantec is praised for its comprehensiveness and wider range of features.

Features: Cybereason offers real-time threat intelligence, behavioral analytics, and a focus on proactive threat detection. Symantec provides a wide range of security tools, extensive integrations, and a versatile suite of features.

Room for Improvement: Cybereason could improve its setup process, reporting capabilities, and usability. Symantec should work on better resource management, reducing false positives, and making technical enhancements.

Ease of Deployment and Customer Service: Cybereason has a seamless deployment process and responsive customer support. Symantec's deployment is more complex, but it offers comprehensive documentation and robust support.

Pricing and ROI: Cybereason is cost-effective with clear ROI through proactive security measures and lower operational costs. Symantec is perceived as more expensive, but the broad feature set is seen as justifying the price.

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To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise Report (Updated: April 2025).
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (23rd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
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WAKKAS AHMAD - PeerSpot reviewer
The real-time visibility is excellent because it uses artificial intelligence and machine learning to detect advanced threats
Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"What I find most valuable is the clarity of the platform. It is very straightforward."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"The initial setup is not overly complicated."
"The initial setup process is straightforward."
More Cybereason Endpoint Detection & Response pros
"The support from Symantec Endpoint Security Enterprise is good, they have a quick response time."
"Symantec Endpoint Security Enterprise’s interface is good to use."
"Stable with good customer service."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware."
"The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports."
"The solution works well overall."
"Simple and very scalable solution that provides endpoint security and malware protection."
More Symantec Endpoint Security Enterprise pros
 

Cons

"The network coverage becomes an issue most of the time."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"The reporting feature needs improvement."
"I would like to see improvements on the operational side, specifically in grouping."
"I feel that the product lacks reporting features and needs improvement."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
More Cybereason Endpoint Detection & Response cons
"Symantec should revamp its graphical user interface."
"The solution needs to be marketed to more consumers so that they will use it."
"The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required."
"In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."
"The product must develop some virus definition features."
"When we asked the support team to relicense the original piece, the team ghosted us."
"I have contacted support and the speed of resolution could be faster."
"The solution could always be more stable and more user-friendly."
More Symantec Endpoint Security Enterprise cons
 

Pricing and Cost Advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"In terms of cost, this is a good choice for our needs."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I do not have experience with the licensing of the product."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"The pricing is manageable."
"In terms of pricing, it's a good solution."
More Cybereason Endpoint Detection & Response pricing and cost advice
"The tool fits within our budget. It is not expensive."
"It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed."
"We have Symantec Endpoint Security Enterprise, and it's very competitively priced. However, there is a considerable jump in price for upgrading to the EDR, so that's more compatible with enterprise-level organizations."
"The license for Symantec Endpoint Security Enterprise is paid, but there is a trial for 60 days."
"The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price."
"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."
"I rate the tool's pricing a six out of ten."
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."
More Symantec Endpoint Security Enterprise pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Manufacturing Company
17%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
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What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
See all answers
What do you like most about Cybereason Endpoint Detection & Response?
The interface is user-friendly.
See all answers
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
See all answers
What needs improvement with Symantec Endpoint Security Enterprise?
The tool needs to improve its dashboard.
See all answers
What is your primary use case for Symantec Endpoint Security Enterprise?
We use the solution for all endpoint systems.
See all answers
 

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Compared 86% of the time
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Compared 14% of the time
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Product Reports

Buyer's Guide
Cybereason Endpoint Detection & Response
May 2025
Cybereason Endpoint Detection & Response reportDownload Cybereason Endpoint Detection & Response product report
Buyer's Guide
Symantec Endpoint Security Enterprise
April 2025
Symantec Endpoint Security Enterprise reportDownload Symantec Endpoint Security Enterprise product report
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom
 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Information Not Available
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
April 2025
Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
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