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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (24th)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AtulChaurasia - PeerSpot reviewer
Scalable platform with intuitive features for detecting malicious files
The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.
Intekhab Ahmad. - PeerSpot reviewer
A product that offers good threat detection capabilities to its users
The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The initial setup was easy and straightforward."
"The initial setup process is straightforward."
"For me, the technical support is good."
"The initial setup was straightforward."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Managing the dashboard is straightforward and efficient. I appreciate the convenience of accessing all alerts in one place and find configuring policies to be a simple process. Creating and deploying policies to agents is easily accomplished, and the communication between agents and servers is effectively implemented. These aspects are what I find favorable about Symantec Endpoint Security Enterprise."
"This solution's performance is good, and we've never had any issues with its stability."
"Simple and very scalable solution that provides endpoint security and malware protection."
"Stable with good customer service."
"It is very easy to use. The user interface is friendly."
"The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware."
 

Cons

"The reporting feature needs improvement."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"They need to improve their technical support services."
"I feel that the product lacks reporting features and needs improvement."
"The solution could always be more stable and more user-friendly."
"The solution's browser protection in Chrome needs to be improved, as it's the most troublesome aspect of the tool. I have two devices where the browser protection failed, an issue that has yet to be fixed for two months. When updates occur, the client restarts, and the browser protection for Chrome malfunctions. Broadcom needs to improve their ability to hijack a browser session to filter web traffic because that's important, as well as site blocking. This element is missing in the product; most companies have firewalls with web content filtering to prevent employees from accessing specific sites."
"When we asked the support team to relicense the original piece, the team ghosted us."
"Symantec Endpoint Security Enterprise used to be a stable product, but now that aspect needs improvement. They also used to provide good technical support, but now not so much, so that needs improvement."
"Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
"The product must develop some virus definition features."
"Symantec's main priority should be enhancing their support, especially local support for different regions."
 

Pricing and Cost Advice

"The pricing is manageable."
"This product is somewhat expensive and should be cheaper."
"In terms of cost, this is a good choice for our needs."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"In terms of pricing, it's a good solution."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"I rate the tool's pricing a six out of ten."
"We have Symantec Endpoint Security Enterprise, and it's very competitively priced. However, there is a considerable jump in price for upgrading to the EDR, so that's more compatible with enterprise-level organizations."
"The product is not very expensive."
"I would rate it a seven, indicating a satisfactory and moderate level. Despite being somewhat on the expensive side, it aligns with our long-standing relationship with Symantec, and we find it acceptable."
"The price of the solution is very low. There is an annual subscription to use the solution."
"The product is neither cheap nor expensive, meaning it is an average-priced solution."
"The cost of the solution is reasonable."
"The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Information Not Available
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.