Cybereason Endpoint Detection & Response vs Symantec Endpoint Security Complete comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #34 with an average rating of 8.2, while Broadcom is ranked #38 with an average rating of 8.6. Cybereason holds a 0.8% mindshare in EPP, compared to Broadcom’s 0.5% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

3,422 Views
1,923 Comparison Views

89% willing to recommend

Symantec Endpoint Security ...

Read 17 Symantec Endpoint Security Complete reviews

1,004 Views
754 Comparison Views

86% willing to recommend

Cybereason Endpoint Detecti...

Symantec Endpoint Security ...

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and Symantec Endpoint Security Complete compete in the field of endpoint security solutions. Cybereason seems to have the upper hand in real-time threat analysis, while Symantec leads in comprehensive security features and support.

Features: Cybereason Endpoint Detection & Response is known for its strong detection capabilities, real-time analysis, and detailed threat visibility. Symantec Endpoint Security Complete is noted for its extensive threat intelligence network, integrated security features, and overall reliability.

Room for Improvement: Cybereason needs smoother integration with other security tools, better alert management, and more streamlined processes. Symantec requires more intuitive incident response processes, quicker update cycles, and a less complex deployment process.

Ease of Deployment and Customer Service: Cybereason has a straightforward deployment process and responsive customer service. Symantec’s deployment is more complex, though users report robust support services post-deployment.

Pricing and ROI: Cybereason’s pricing is considered reasonable with a quick realization of ROI. Symantec is seen as more expensive but worth the investment due to its comprehensive features and reliability.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Complete Report (Updated: April 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Complete

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Protection Platform (EPP)

34th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (23rd)

Symantec Endpoint Security ...

Ranking in Endpoint Protection Platform (EPP)

38th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Chad Kliewer

Information Security Officer at PTCI

We can make more informed decisions on whether an action is malicious

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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Livin Sunil

Information Security Engineer at M.Tech

Provides comprehensive protection with a need for a more intuitive interface

Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"For me, the technical support is good."

"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."

"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"What I find most valuable is the clarity of the platform. It is very straightforward."

More Cybereason Endpoint Detection & Response pros

"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."

"It is a very reliable product."

"The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting capabilities."

"I like that Symantec can update directories."

"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."

"The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering."

"The tool's performance is good. It provides efficient updates quickly, even before threats are encountered in our environment. We've been using this solution for the last fifteen years and have found it very good. It helps to prevent ransomware attacks. We are already using its antivirus and firewall solutions. It has asset management and XDR features."

"Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR."

More Symantec Endpoint Security Complete pros

Cons

"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."

"They need to improve their technical support services."

"The reporting feature needs improvement."

"I feel it is a shame that I cannot create groups of groups with inheritance."

"It initially took some time to deploy."

"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."

"There is room for improvement in the product features related to device control, particularly USB management."

"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."

More Cybereason Endpoint Detection & Response cons

"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."

"The overall support level for the solution could be increased."

"The solution should include automatic updates."

"Symantec could have better support for iOS and Android mobile devices."

"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it."

"Enhancements in malware analysis and behavior detection would be beneficial."

"They could improve the user interface."

"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."

More Symantec Endpoint Security Complete cons

Pricing and Cost Advice

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

"I do not have experience with the licensing of the product."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"The pricing is manageable."

"This product is somewhat expensive and should be cheaper."

"In terms of cost, this is a good choice for our needs."

"In terms of pricing, it's a good solution."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

More Cybereason Endpoint Detection & Response pricing and cost advice

"The pricing is good. It's good value for the money."

"License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."

"In terms of costs, Symantec Endpoint Security Complete has become costlier compared to how much it was in the past. The cost of the product is very high now. The customer needs to pay extra for additional features, but not for technical support. For example, if you need an email gateway or if you are looking for URL filtering, you have to pay extra, and that's where the costs for Symantec Endpoint Security Complete become higher."

"It's cost-effective and well-suited for smaller to midrange companies."

"I'm recommending going with three-year licensing, rather than the yearly licensing option for this product."

"Symantec Endpoint Security Complete is not expensive."

"The product's pricing is dependent on partnership levels. The solution's price is competitive compared to other solutions."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...

See all answers

What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

See all answers

What do you like most about Symantec Endpoint Security Complete?

The solution prevents any damage from viruses and provides risk mitigation for virus threats.

See all answers

What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?

Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.

See all answers

What needs improvement with Symantec Endpoint Security Complete?

They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.

See all answers

Comparisons

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SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Kaspersky Endpoint Security for Business vs Cybereason Endpoint Detection & Response

Compared 5% of the time

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Symantec Endpoint Security Enterprise vs Symantec Endpoint Security Complete

Compared 78% of the time

Microsoft Defender for Business vs Symantec Endpoint Security Complete

Compared 9% of the time

Kaspersky Endpoint Detection and Response Optimum vs Symantec Endpoint Security Complete

Compared 9% of the time

Malwarebytes vs Symantec Endpoint Security Complete

Compared 4% of the time

More Symantec Endpoint Security Complete Competitors

Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

May 2025

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

Symantec Endpoint Security Complete

April 2025

Symantec Endpoint Security Complete report

Download Symantec Endpoint Security Complete product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

No data available

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.

Broadcom

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Information Not Available

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Complete

April 2025

Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Complete

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