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1Password Business vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
1Password Business boosts security and productivity by saving time and reducing password management hassles for businesses.
Sentiment score
6.6
CyberArk enhances security, reduces risks and costs, improves efficiency, and streamlines workflows, but ROI remains difficult to quantify.
1Password Business saves 10 to 15 hours of workforce time every week, totaling almost 50 hours every month.
Cloud infrastructure at a tech vendor with 201-500 employees
If you need an ROI in time efficiency, please use 1Password Business.
Project Manager at a consultancy with 51-200 employees
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
4.0
Technical and customer support receive high praise, even from users who haven't directly contacted the services.
Sentiment score
6.5
CyberArk Privileged Access Manager's customer service is knowledgeable but experiences delays and inconsistency in response times.
I would rate the customer support of 1Password Business a 10.
Project Manager at a consultancy with 51-200 employees
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.2
1Password Business efficiently scales from individuals to large teams, managing growth, integrations, and user demands across diverse settings.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse environments, but scaling decisions depend on licensing and proper planning.
1Password Business supports organizational growth by accommodating increasing numbers of passwords and integrations with multiple services.
Cloud infrastructure at a tech vendor with 201-500 employees
1Password Business scales from a single user to multiple users across teams and departments in a seamless manner.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
8.3
1Password Business is highly stable and reliable, consistently meeting user expectations for performance across various team environments.
Sentiment score
7.7
CyberArk Privileged Access Manager is highly reliable and stable, with minor issues mainly from older versions or configurations.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

1Password Business needs better access, integration, security alerts, search, and improved UI for a smoother, cost-effective user experience.
CyberArk Privileged Access Manager needs improved navigation, reporting, automation, integration, platform compatibility, and pricing for enhanced user satisfaction.
I would improve the search engine of 1Password to make it clearer or less confusing.
DevOps at a tech vendor with 501-1,000 employees
More integration with third-party SaaS products would be beneficial.
Cloud infrastructure at a tech vendor with 201-500 employees
The tutorials and documentation for 1Password Business are not the best.
Software Engineer at a tech services company with 51-200 employees
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

1Password Business offers fair-priced subscriptions with security features, appealing mainly to businesses for internal handling of costs.
CyberArk Privileged Access Manager is costly but valued for features and security, deemed worthwhile for large implementations.
The pricing is reasonable.
Project Manager at a consultancy with 51-200 employees
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

1Password Business enhances security and efficiency with password management, integration support, role-based access, and collaborative sharing features.
CyberArk Privileged Access Manager enhances security and efficiency with robust features, seamless integrations, and user-friendly, scalable architecture.
The automatic password rotation feature is particularly valuable, as rotated passwords are automatically updated to the 1Password Business vault.
Cloud infrastructure at a tech vendor with 201-500 employees
I find the administration features particularly valuable, especially the Watchtower feature that alerts me when certain passwords have not been updated within a certain timeframe or when sites or accounts have been exposed, prompting me to proactively change those passwords.
Senior Manager, Cloud Product Marketing at a tech vendor with 1,001-5,000 employees
1Password Business has positively impacted my organization by reducing some of our security risks.
Lead AI at OnSurvey
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

1Password Business
Ranking in Enterprise Password Managers
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of May 2026, in the Enterprise Password Managers category, the mindshare of 1Password Business is 4.1%, down from 5.1% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.7%
1Password Business4.1%
Other89.2%
Enterprise Password Managers
 

Featured Reviews

reviewer2798643 - PeerSpot reviewer
Project Manager at a consultancy with 51-200 employees
Centralized password sharing has improved secure access and streamlined global team workflows
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We just need to trust the person whom you're sharing the data with. It's not ideal for strangers or unknown parties where we can give them the credit card, which is not ideal. The limitations of 1Password Business where it allows the users to store their data locally are the only limitation, but it doesn't affect the fact that we are using the platform itself because it's really helpful for the team.
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

What is your experience regarding pricing and costs for 1Password?
Everything related to pricing, setup cost, and licensing is good. The pricing is reasonable.
What needs improvement with 1Password?
The important limitation that I find in 1Password Business is that recipients, when you share the data with them, can always manually store that data locally. No system can fully prevent that. We j...
What is your primary use case for 1Password?
The main use case that we have for 1Password Business is to store our websites and CMS back-end passwords because we have lots of projects and many CMS platforms. 1Password Business has one consoli...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Dribble, Geckoboard, Wonderbly
Rockwell Automation
Find out what your peers are saying about 1Password Business vs. CyberArk Privileged Access Manager and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.