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CyberArk Identity vs Splunk User Behavior Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
6.4
Splunk User Behavior Analytics boosts productivity and savings, though ROI varies with implementation; users report improved incident resolution.
By the second month, we started seeing the benefits and achieved a return on investment.
The solution can save costs by improving incident resolution times and reducing security incident costs.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
6.8
Splunk User Behavior Analytics offers reliable customer support, although geographic limitations may require some users to utilize online forums.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
Mission-critical offering a dedicated team, proactive monitoring, and fast resolution.
I would rate the support at eight, meaning there's some room for improvement.
Splunk's technical support is amazing.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
7.5
Splunk User Behavior Analytics offers scalable and versatile solutions for enterprises, adaptable to both on-premise and cloud environments.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
Splunk User Behavior Analytics is highly scalable, designed for enterprise scalability, allowing expansion of data ingestion, indexing, and search capabilities as log volumes grow.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
8.2
Splunk User Behavior Analytics is praised for stability, ease of use, and reliable performance, despite minor long-term data issues.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
Splunk User Behavior Analytics is a one hundred percent stable solution.
Splunk User Behavior Analytics is highly stable and reliable, even in large-scale enterprise environments with high log injection rates.
Sometimes issues occur when handling long-term data.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
Splunk User Behavior Analytics needs improved integration, automation, affordability, a better interface, and enhanced features for optimal user satisfaction.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
I encountered several issues while trying to create solutions for this advanced version, which seem unrelated to query or data issues.
High data ingestion costs can be an issue, especially for large enterprises, as Splunk charges based on the amount of data processed.
Advanced reporting could see enhancements as there are some issues with latency.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
Splunk User Behavior Analytics pricing is complex, influenced by data usage, licensing, and features, causing budgeting challenges.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
Comparing with the competitors, it's a bit expensive.
The pricing is based on the amount of data processed, and it is considered a high-level investment for enterprises.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
Splunk User Behavior Analytics provides efficient data analysis, threat detection, and seamless integration, enhancing security with advanced analytics and automation.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
I also utilize it for anomaly detection and behavior analysis, particularly using Splunk's machine learning environment.
Features like alerts and auto report generation are valuable.
Splunk User Behavior Analytics offers several beneficial features, such as Insider Threat Detection, account compromise detection, risk scoring, threat detection, and machine anomaly detection.
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Splunk User Behavior Analytics
Ranking in User Entity Behavior Analytics (UEBA)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (11th)
 

Mindshare comparison

As of May 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.6%. The mindshare of Splunk User Behavior Analytics is 9.3%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Subhayu Chakraborty - PeerSpot reviewer
Automatic reports streamline tasks and offers easy report gathering
The dashboard part could be improved. While using it, I noticed two options: Classic, which is adequate yet only in black and white, and another one that is more advanced or smart, though I forgot the exact term. I encountered several issues while trying to create solutions for this advanced version, which seem unrelated to query or data issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
17%
Financial Services Firm
13%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What do you like most about Splunk User Behavior Analytics?
The solution's most valuable feature is Splunk queries, which allow us to query the logs and analyze the attack vectors.
What is your experience regarding pricing and costs for Splunk User Behavior Analytics?
The pricing is based on the amount of data processed, and it is considered a high-level investment for enterprises. Costs can be cut through efficient use and implementation.
What needs improvement with Splunk User Behavior Analytics?
High data ingestion costs can be an issue, especially for large enterprises, as Splunk charges based on the amount of data processed. Complex dashboards may require additional scripting. Some integ...
 

Also Known As

Idaptive
Caspida, Splunk UBA
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia
Find out what your peers are saying about CyberArk Identity vs. Splunk User Behavior Analytics and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.