CyberArk Identity vs ManageEngine ADSelfService Plus comparison

CyberArk and ManageEngine are both solutions in the Enterprise Password Managers category. CyberArk is ranked #7 with an average rating of 8.2, while ManageEngine is ranked #16 with an average rating of 9.0. CyberArk holds a 1.1% mindshare in EPM, compared to ManageEngine’s 0.8% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 90% of ManageEngine users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

3,430 Views
515 Comparison Views

96% willing to recommend

ManageEngine ADSelfService ...

Read 9 ManageEngine ADSelfService Plus reviews

417 Views
363 Comparison Views

90% willing to recommend

CyberArk Identity

ManageEngine ADSelfService ...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

ManageEngine ADSelfService Plus and CyberArk Identity compete in the identity management sector, focusing on simplifying password management and enhancing security. ManageEngine ADSelfService Plus is favored for its pricing and customer support, while CyberArk Identity offers superior features justifying its cost.

Features: ManageEngine ADSelfService Plus focuses on self-service password management, multifactor authentication, and administrative ease of use. CyberArk Identity provides robust access management, advanced security controls, and superior integration capabilities, which cater to complex security needs.

Room for Improvement: ManageEngine ADSelfService Plus could enhance its feature depth, integration capabilities, and security controls. CyberArk Identity may improve its customer support to match the accessibility of its competitor, streamline its deployment process, and reduce overall configuration complexity.

Ease of Deployment and Customer Service: ManageEngine ADSelfService Plus offers straightforward deployment with accessible customer support, advantageous for organizations with limited IT resources. CyberArk Identity requires more detailed configuration but is less service-oriented compared to its competitor.

Pricing and ROI: ManageEngine ADSelfService Plus is known for its lower setup costs and better ROI, appealing to budget-conscious businesses. CyberArk Identity involves a higher initial investment but delivers substantial ROI with its comprehensive security solutions, suitable for enterprises looking for long-term strategic advantages.

To learn more, read our detailed CyberArk Identity vs. ManageEngine ADSelfService Plus Report (Updated: December 2025).

Buyer's Guide

CyberArk Identity vs. ManageEngine ADSelfService Plus

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Enterprise Password Managers

7th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

ManageEngine ADSelfService ...

Ranking in Enterprise Password Managers

16th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 1.0% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Market Share Distribution
Product	Market Share (%)
CyberArk Identity	1.1%
ManageEngine ADSelfService Plus	0.8%
Other	98.1%

Enterprise Password Managers

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Kimberly Brock

Technical Security Engineer & Data Governance at a computer software company with 51-200 employees

Efficiently keeps track and monitors

When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."

"The initial setup is straightforward. It takes me up to an hour and a half."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."

More CyberArk Identity pros

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."

"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."

"Having multifactor authentication in Windows machines."

"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."

"The solution provides wide options for multifactor authentication."

"The solution enables agents to reset their passwords."

"One of the most valuable features is the self-service capability. I"

"Monitoring is one of the most valuable features for us."

Cons

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."

"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."

"They could improve their UI and make everything more user-friendly."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"One area for improvement is the complexity of the learning curve for new users."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"One area for improvement is the complexity of the learning curve for new users."

"The OpenID features could improve in CyberArk Identity."

More CyberArk Identity cons

"We need more reports for visualization."

"They could improve their security of the products to prevent vulnerabilities."

"There is a lack of specific information provided by the analytics portion of the software."

"The registration process could be improved. It should be easier for users to register for the service."

"The price must be reduced."

"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

"Could be simplified, not user-friendly."

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"There is an initial license and then there is a subscription needed."

"CyberArk Identity is an expensive solution."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

More CyberArk Identity pricing and cost advice

"Using this solution costs us about $1,200 USD per year."

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

See all answers

What needs improvement with ManageEngine ADSelfService Plus?

The price must be reduced. The cost must depend on the number of nodes.

See all answers

What is your primary use case for ManageEngine ADSelfService Plus?

We use the solution to reset passwords automatically. It is useful for companies that have many employees.

See all answers

What advice do you have for others considering ManageEngine ADSelfService Plus?

We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....

See all answers

Comparisons

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Compared 10% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 10% of the time

Okta Platform vs CyberArk Identity

Compared 6% of the time

Microsoft Intune vs CyberArk Identity

Compared 6% of the time

Ping Identity Platform vs CyberArk Identity

Compared 5% of the time

More CyberArk Identity Competitors

Imprivata OneSign vs ManageEngine ADSelfService Plus

Compared 30% of the time

ManageEngine Password Manager Pro vs ManageEngine ADSelfService Plus

Compared 25% of the time

Delinea Secret Server vs ManageEngine ADSelfService Plus

Compared 17% of the time

FastPass SSPR vs ManageEngine ADSelfService Plus

Compared 15% of the time

CyberArk Privileged Access Manager vs ManageEngine ADSelfService Plus

Compared 14% of the time

More ManageEngine ADSelfService Plus Competitors

Product Reports

Buyer's Guide

CyberArk Identity

January 2026

Download CyberArk Identity product report

Buyer's Guide

ManageEngine ADSelfService Plus

January 2026

Download ManageEngine ADSelfService Plus product report

Also Known As

Idaptive

No data available

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

Buyer's Guide

CyberArk Identity vs. ManageEngine ADSelfService Plus

December 2025

Free Report: CyberArk Identity vs. ManageEngine ADSelfService Plus

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