We performed a comparison between CyberArk Identity and IBM Cloud Identity Service based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The initial setup of CyberArk Identity was straightforward."
"CyberArk Identity is a mature product."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"More integrations would be better."
"I'm not sure what needs improvement. It is a good platform."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"We would like to see an improvement in the ability to manage mobile devices."
"The solution could be easier to use and I found it to be very complex involving many steps."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They can include the Mobile Device Management (MDM) feature."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
Earn 20 points
CyberArk Identity is ranked 8th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS). CyberArk Identity is rated 8.2, while IBM Cloud Identity Service is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
