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CTERA Enterprise File Services Platform vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
7th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
File System Software (2nd), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Disaster Recovery (DR) Software (6th), Cloud Storage Gateways (1st), Content Collaboration Platforms (9th)
Druva inSync
Ranking in Cloud Backup
22nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
SaaS Backup (8th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.6%, up from 0.4% compared to the previous year. The mindshare of Druva inSync is 2.2%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
CTERA Enterprise File Services Platform0.6%
Druva inSync2.2%
Other97.2%
Cloud Backup
 

Featured Reviews

Richard Saini - PeerSpot reviewer
The ransomware recoverability has helped with our data protection mandates
File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.
SanjayMishra - PeerSpot reviewer
Lightweight, easy to install and configure, and it does its job automatically
One functionality I would like is the ability to manage multiple Office 365 tenants from a single console. Currently, Druva can manage only one Office 365 tenant per console. As a customer, I should be able to manage all Office 365 tenants from a single console. This is one product feature I am looking for.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"CTERA stood out due to its ease of use and superior security features."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"CTERA has out-of-the-box data protection capabilities."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"It is simple to implement and use. It's very flexible."
"The initial setup is straightforward."
"It has a straightforward installation."
"The tool has good features. The backup is also accurate."
"On a scale of 1-10, I rate this solution a 10."
"The way they handle the backups is pretty good."
"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."
 

Cons

"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."
"However, in some cases, they could improve performance."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The support team generally needs to be more proactive with technical and general suggestions."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"The product needs to improve its support."
"I would like to see security improved in the next release."
"The speed could be better."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
 

Pricing and Cost Advice

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"So far, pricing seems to be fine."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"It's approximately $4000.00 per user for one year."
"The product is fairly priced, I would rate its pricing five out of ten."
"Once you decide to go with this product the cost can be worked out with the vendor."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The pricing is good."
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Top Industries

By visitors reading reviews
Computer Software Company
68%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
Computer Software Company
16%
Manufacturing Company
10%
Comms Service Provider
7%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...
What needs improvement with CTERA Enterprise File Services Platform?
There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example. Integrations with AI could also be improved, and error messages should be clearer, mo...
What is your primary use case for CTERA Enterprise File Services Platform?
CTERA connected us with Bezeq, which is a communications company in Israel that also sells similar solutions, and we also set up a portal. We were then Bezeq's integrator, until Bezeq decided to st...
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
 

Also Known As

No data available
inSync
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Druva inSync and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.