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CTERA Enterprise File Services Platform vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
11th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (8th), Cloud Migration (7th), Cloud Storage (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (10th)
Druva inSync
Ranking in Cloud Backup
13th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
SaaS Backup (6th)
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.5%, up from 0.3% compared to the previous year. The mindshare of Druva inSync is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Ahmad Mohammed EL-DADA - PeerSpot reviewer
Provides server-side and backend application support but needs better interface
The last update made the interface look somewhat unfamiliar to users. Data recovery was technically flawless at some point. However, an update after a merger changed things. The current procedure for data encryption is not as straightforward as before, and we're facing some challenges. Specifically, one user encrypted their data, and since they have left the company, we cannot decrypt it. This has resulted in a loss of access to that data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"The best feature is the migration tool within CTERA."
"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"The initial setup is straightforward."
"The recovery aspect of the solution is its most valuable feature."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"The way they handle the backups is pretty good."
"It has a straightforward installation."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
 

Cons

"However, in some cases, they could improve performance."
"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."
"It would be good if bare metal backups were possible."
"I would like to see security improved in the next release."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The user quota is an area that needs to be improved."
"The support team generally needs to be more proactive with technical and general suggestions."
"To make Druva inSync better, they can implement additional DLP."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
 

Pricing and Cost Advice

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"So far, pricing seems to be fine."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"The pricing is good."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The product is fairly priced, I would rate its pricing five out of ten."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"It's approximately $4000.00 per user for one year."
"The price is quite good, It's approximately $4000.00 per user for one year."
"The pricing is thirty-five dollars per year or three dollars per month per user."
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Top Industries

By visitors reading reviews
Computer Software Company
69%
Financial Services Firm
4%
Educational Organization
4%
University
3%
Computer Software Company
16%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
 

Also Known As

No data available
inSync
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Druva inSync and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.