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CrowdStrike Falcon vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR reduces malware incidents, lowers costs, enhances compliance, and improves operations, offering significant financial and operational benefits.
Sentiment score
6.8
CrowdStrike Falcon boosts security, reduces costs, increases efficiency, and enhances threat response, leading to improved productivity and ROI.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
Catching issues early enough saves us from having to disable multiple users, which may be part of a later phishing event or disruption event in our environment.
Director, Information Security Services at a university with 10,001+ employees
We have to have cyber liability insurance, and knowing that we have CrowdStrike Falcon definitely helps when it comes to the bottom line and helping our insurance rates stay at a fair level.
Information Security Manager Iam at ExactCare Pharmacy
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
 

Customer Service

Sentiment score
7.0
Cortex XDR support is generally praised for its speed and knowledge, despite regional and support tool limitations.
Sentiment score
7.1
CrowdStrike Falcon support offers mixed feedback, with praised efficiency and premium service but noted inconsistencies in standard support.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
Everybody is friendly, knowledgeable, and wants to help, and you can feel that they want to keep your business.
Information Security Manager Iam at ExactCare Pharmacy
The onboarding team deserved a ten.
IT Support Engineer at a media company with 51-200 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.4
Cortex XDR offers seamless scalability for enterprises, supporting thousands of endpoints and flexible deployment across various roles.
Sentiment score
7.7
CrowdStrike Falcon offers scalable, cloud-based security, efficiently managing thousands of endpoints, suitable for both large and small enterprises.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and reliability, with regular upgrades and minor, infrequent technical issues.
Sentiment score
8.1
CrowdStrike Falcon is highly stable and reliable, with minimal issues, efficient performance, and excellent user ratings.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I have not experienced any downtime, crashes, or performance issues with CrowdStrike Falcon.
IT Security Analysts at Royal Business Bank
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Cortex XDR should improve UI, automation, integration, licensing, pricing, endpoint management, and add IoT and on-premises features.
Users seek enhanced compatibility, user-friendliness, AI, support, and flexible pricing for CrowdStrike Falcon, emphasizing deployment complexity and cost.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
Documentation is abysmal and needs to be improved dramatically.
Senior Security Engineer at a financial services firm with 10,001+ employees
If I bring up a device, I want a quick button there to contain it because if I'm clicking on that device, there's something I'm looking into and most likely I've been alerted of something, so I should probably contain it first and then ask questions later.
Network Security Engineers at Silver State Schools Credit Union
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Cortex XDR is considered costly but valuable for enterprises, with discounts for long-term contracts, though regional pricing varies.
CrowdStrike Falcon pricing reflects endpoint volume and modules, offering strong security value for $60-$100 per user annually.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
It is approximately 60 dollars per endpoint at MSRP.
Senior Secops Engineer at a program development consultancy with 1,001-5,000 employees
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Cortex XDR offers advanced threat detection, AI analytics, seamless integration, and real-time blocking, enhancing security and reducing costs.
CrowdStrike Falcon excels with real-time threat detection, integration, scalability, reducing workloads, and enhancing security through its unified platform.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
173
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Endpoint Detection and Response (EDR) (1st)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (3rd), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.6%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.4%
Endpoint Protection Platform (EPP)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud25.6%
Saviynt Identity Cloud14.8%
Identity Manager by One Identity11.5%
Other48.099999999999994%
Identity Governance Administration (IGA)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Outsourcing Company
10%
Computer Software Company
8%
Financial Services Firm
15%
Outsourcing Company
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise83
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2026.
916,056 professionals have used our research since 2012.