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CrowdStrike Falcon vs Fortinet FortiClient vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon enhances productivity and security, reducing costs and downtime while efficiently managing threats with rapid deployment and detection.
Sentiment score
6.9
Fortinet FortiClient boosted productivity and security, reduced VPN costs by 8%, but faced challenges in functionality activation.
Sentiment score
6.5
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon support is valued for responsiveness and expertise, though growth causes delays; premium support is highly rated.
Sentiment score
6.5
Fortinet FortiClient's customer service varies, with response times and resolution quality improving notably for higher-tier service subscribers.
Sentiment score
6.3
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They provide very good support, and an issue I had was resolved quickly over the phone.
Technical support can be logged on Fortinet's support portal.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon's scalability and adaptability make it ideal for diverse platforms, though costs may limit expansive deployments.
Sentiment score
7.3
Fortinet FortiClient is praised for scalability, easily accommodating user expansion and seamless integration, despite some suggested improvements.
Sentiment score
7.4
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
 

Stability Issues

Sentiment score
8.1
CrowdStrike Falcon is highly regarded for its stability, efficiency, and reliability, with minor update issues quickly resolved.
Sentiment score
7.8
Fortinet FortiClient is praised for its stability, reliability, and performance, with minor issues quickly resolved through updates.
Sentiment score
7.4
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Its stability level is excellent.
The overall stability of Fortinet FortiClient rates at nine out of ten.
 

Room For Improvement

CrowdStrike Falcon needs system integration, better reporting, reduced false positives, enhanced support, advanced features, and flexible pricing.
Fortinet FortiClient requires improvements in management, configuration, compatibility, user interface, and integration with additional security features and platforms.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
 

Setup Cost

CrowdStrike Falcon's pricing ranges from $30-$100 per user annually, ideal for large enterprises but costly for smaller businesses.
Fortinet FortiClient offers cost-effective VPN solutions with variable pricing, requiring licenses for advanced features, often rated reasonably by users.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
 

Valuable Features

CrowdStrike Falcon provides robust threat intelligence, AI-driven detection, and seamless integration with minimal system impact and intuitive interface.
Fortinet FortiClient provides strong security features, easy management, and integration, enhancing VPN services and endpoint protection.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of CrowdStrike Falcon is 10.5%, down from 10.9% compared to the previous year. The mindshare of Fortinet FortiClient is 1.8%, down from 2.6% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Government
7%
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and securit...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
FortiClient
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: August 2025.
865,295 professionals have used our research since 2012.